Nelson Mazda Cool Springs - Service Center
Franklin, TN
484 Reviews of Nelson Mazda Cool Springs - Service Center
The service was good. I didn’t have any issues with anyone. I hope it continues to be this way in the future. This is a great dealership. anyone. I hope it continues to be this way in the future. This is a great dealership. More
Awesome customer service!! Had an issue and Pete Lasalndra reached out to me immediately to correct the issue. I explained what happened and he corrected it. Lasalndra reached out to me immediately to correct the issue. I explained what happened and he corrected it. More
I just turned in my 2018 CX-5 And upgraded to a New all wheeldrive turbo 2021 Davy Made the Transaction one of the most enjoyable ones I’ve experienced with car dealerships… Thank you wheeldrive turbo 2021 Davy Made the Transaction one of the most enjoyable ones I’ve experienced with car dealerships… Thank you More
Friendly service and always happy to answer any questions that I have. Never pushy to try and get me to buy anything I don't need. Very professional. that I have. Never pushy to try and get me to buy anything I don't need. Very professional. More
The staff was pleasant and professional. The service was fast and expertly performed! The waiting room is comfortable. The dealer’s location is convenient. Overall an excellent experience. fast and expertly performed! The waiting room is comfortable. The dealer’s location is convenient. Overall an excellent experience. More
Wow there are no words to describe how amazing the team is at Nelson Mazda! Highly recommend! Don’t go anywhere else - of this I can say! is at Nelson Mazda! Highly recommend! Don’t go anywhere else - of this I can say! More
Heard staff making racist comments about Spanish speakers. It was very hard to listen to people joke about how stupid Spanish speakers are and how they are in “America so they should speak English”. speakers. It was very hard to listen to people joke about how stupid Spanish speakers are and how they are in “America so they should speak English”. Dog whistling is disgusting. I am permanently switching to the Murfreesboro location for any future car needs. Your employees should be absolutely ashamed of their behavior. More
I have had good experience with service at this dealership as well as them being very helpful in getting me a replacement top under warranty. Very helpfull dealership as well as them being very helpful in getting me a replacement top under warranty. Very helpfull More
The people are amazingly friendly and I just love coming to this location to get my car serviced. The Tech that fixed my car was very knowledgeable and professional and wish I can get him everytime. to this location to get my car serviced. The Tech that fixed my car was very knowledgeable and professional and wish I can get him everytime. More
My Nelson Mazda service center experience was awesome! It didn't take all day, and the repair cost less than I thought it would. The service advisor was very friendly and professional as well. didn't take all day, and the repair cost less than I thought it would. The service advisor was very friendly and professional as well. More