Nelson Mazda Cool Springs | Page 32

This was the easiest and best car buying experience I’ve ever had! Ty listen to my needs and made suggestions that were perfect for me, not pushy at all I would highly recommend all of my friends and family ever had! Ty listen to my needs and made suggestions that were perfect for me, not pushy at all I would highly recommend all of my friends and family. More

Very good experience. Overall, received a fair price on our trade and the vehicle we tested was very good. Thank you for all your help. our trade and the vehicle we tested was very good. Thank you for all your help. More

Excellent car, excellent price. No hassle sales pressures. Excellent service by Ethan at Nelson’s. Excellent follow up customer service. Good experience. Seems to be a very good dealership pressures. Excellent service by Ethan at Nelson’s. Excellent follow up customer service. Good experience. Seems to be a very good dealership More

Kylie was very responsive during the negotiating and purchase for the car. Ty, made me very upset by questioning me about the Tennessee military sales tax exempt as if I was either an idiot or a scamme purchase for the car. Ty, made me very upset by questioning me about the Tennessee military sales tax exempt as if I was either an idiot or a scammer. He could have nicely ask me where the reference was or simply online search it. I don't know how that kind of addtitude to customer is helping your business. I was hungry from skipping lunch and dinner to get to the dealership after working all day. Still kept my composure as much as I could but you were quite close to losing the business to another dealer, if not Kylie patching things up for me. More

I brought the car in for oil change tire rotation. Work completed in satisfactory timeframe. Left dealership and tire warning light came on immediately. Brought car back and was told tires were at proper p completed in satisfactory timeframe. Left dealership and tire warning light came on immediately. Brought car back and was told tires were at proper pressure. left dealership again and tire warning light came on 3 miles later. I reset the light myself. Next time the car was driven the warning light came on again. I checked the pressures myself. Two front tires were 5 pounds below and the two back tires were more than 15 pounds below normal pressure. I filled all four tires to the proper pressure and haven’t had a problem since. More

Friendly staff and great service! Loved the unique video feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. Will come back again! More

Great place great people first time buying a vehicle there and my first Mazda too. will definitely go back to Nelson Mazda in the future. there and my first Mazda too. will definitely go back to Nelson Mazda in the future. More

Nelson Mazda was very good to me and my wife..The salesman tanner was excellent answered all my questions found me the perfect ride that me a my wife like I would differently buy a another car from t salesman tanner was excellent answered all my questions found me the perfect ride that me a my wife like I would differently buy a another car from them.. thanks again Nelson Mazda More

Ty was great! He was patient and worked hard to get me the deal I wanted. Complete sales pro! Thanks for the new CX-5. the deal I wanted. Complete sales pro! Thanks for the new CX-5. More

Great customer service at Nelson Mazda in Cool Springs! Ty Johnson and Angue Yehuda were great, and helped me find the perfect car for me. Ty Johnson and Angue Yehuda were great, and helped me find the perfect car for me. More