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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
November 24, 2021
Helpful, thorough, and honest. We use them for all of our Mazda maintenance and repair. Mazda maintenance and repair. More
by Jenn
Verified Customer
November 22, 2021
Very happy with Nelson Mazda. The service dept is awesome. Very prompt and organized, friendly and helpful. awesome. Very prompt and organized, friendly and helpful. More
by babyjo123
Employees Worked With
Other Employees :
Pete Lasalandra, Cristian Hardin
November 18, 2021
The service department staff was very helpful. My The service department staff was very helpful. My service technician, Kirk, personally came out to speak with me about a few things which I totall The service department staff was very helpful. My service technician, Kirk, personally came out to speak with me about a few things which I totally appreciate. He went above & beyond to help me understand the car things. More
by Elmoren1
Employees Worked With
Kirk, Cristian Hardin
November 17, 2021
Awesome people and great communications. Customer service is really good and I always feel taken care of even if it calls for more than one trip out, however parts and service were a bit slow. is really good and I always feel taken care of even if it calls for more than one trip out, however parts and service were a bit slow. More
by JOANNE-HARMON
Employees Worked With
Pete Lasalandra, Cristian Hardin
November 17, 2021
Great service; very pleasant people to work with. Loved the video that showed the work being done on my car which included an explanation of what they were doing; video showed how far along they were in th the video that showed the work being done on my car which included an explanation of what they were doing; video showed how far along they were in the process … great feature! More
by Debra Read
Employees Worked With
Cristian Hardin
November 14, 2021
Cameron was my first contact at Nelson. The vehicle we came to see was sold by the time we got there. He kept us updated on inventory until he found just what we were looking for. Due to timing he had to came to see was sold by the time we got there. He kept us updated on inventory until he found just what we were looking for. Due to timing he had to hand us off to another associate to close our sale. Great experience with the entire team at Nelson More
by cjmartin11
Employees Worked With
Cameron Busby, Bria Tate
November 14, 2021
Nelson Mazda kept me informed of the diagnosis of my car”s problem along the way. I had to wait on the part to arrive. After the part came the service department worked quickly to get my car fixed and car”s problem along the way. I had to wait on the part to arrive. After the part came the service department worked quickly to get my car fixed and back on the road. More
by bethjhnson1986
Employees Worked With
Other Employees :
Pete Lasalandra, Cristian Hardin, Kylie Lowery
