Nelson Mazda Cool Springs

Team is always friendly and helpful. Got a call and text video about car observations and service recommendations. They finished it early. Thanks so much. video about car observations and service recommendations. They finished it early. Thanks so much. More

We worked with Jacob and Angie and they were by far the best I’ve ever worked with! Made the experience fun and enjoying and without stress! They treated us like family and not just another sale they had t best I’ve ever worked with! Made the experience fun and enjoying and without stress! They treated us like family and not just another sale they had to achieve that month! More

Ethan was not expecting me to show up when I did and yet he helped me through the process of buying my first car in over 20 years with the best customer service I have received in quite some time. Professio he helped me through the process of buying my first car in over 20 years with the best customer service I have received in quite some time. Professional, patient, understanding, and kind; more than a job well done. Thank you beyond words, Ethan! God bless y'all. Erika McFarland More

Absolutely perfect service with honesty.Chris helped us Absolutely perfect service with honesty. Chris helped us to finish transaction all the way and highly recommended.We searched our Miata RF grand tour Absolutely perfect service with honesty. Chris helped us to finish transaction all the way and highly recommended.We searched our Miata RF grand touring nationwide and Nelson came up on top without hidden charges. They also shipped to Texas. More

Davey greeted us with a smile and made our presence the priority. The process of purchasing a vehicle was wonderful and I highly recommend this establishment and salesman. priority. The process of purchasing a vehicle was wonderful and I highly recommend this establishment and salesman. More

Purchase was easy but we shall see what the future brings. Way too early for a comprehensive review. Hopefully all will be well in the future. brings. Way too early for a comprehensive review. Hopefully all will be well in the future. More

Mrs. Actually going to be an overall experience that I had from purchasing this vehicle last may through my recent oil change where I found out I had about $2000 worth of work to do. From the time of the had from purchasing this vehicle last may through my recent oil change where I found out I had about $2000 worth of work to do. From the time of the purchase I was not told that I would need like fuel injectors clean in such in about 2000 miles, I have used the car just until my first oil change and am told I should get the 80k mile changes done which is about $2000. Already had a gasket leak within my first year at minimum usage which was $200. The staff and customer service is great, I can't say thr same about the car and how much we paid for it on top of all of these 'changes' they are offering. Why wasn't all this done before emy purchase? More

Car buying process was easy and enjoyable, although it still took a little longer than we were anticipating to get all the paperwork completed and get out the door. still took a little longer than we were anticipating to get all the paperwork completed and get out the door. More

Appreciated the service from this team without the pressure. Test drive was easy and Covid friendly! The follow up from the team has been top notch as well pressure. Test drive was easy and Covid friendly! The follow up from the team has been top notch as well More

Kylie greeted us on the lot and assisted us from start to finish. She was fantastic and we love our new vehicle. Highly recommend this dealer. finish. She was fantastic and we love our new vehicle. Highly recommend this dealer. More