Nelson Mazda Cool Springs

Probably the best buying experience I’ve ever had for a car. Very professional but moved quickly and smoothly. Gerald Gardiner was my client advisor and I would recommend him highly to any of my friends an car. Very professional but moved quickly and smoothly. Gerald Gardiner was my client advisor and I would recommend him highly to any of my friends and associates, he’s had good follow up even after the sale. More

The service department members are some of the nicest people I’ve ever met, especially Pete. They provided the maintenance my car needed and told me about any near future maintenance I can expect with my people I’ve ever met, especially Pete. They provided the maintenance my car needed and told me about any near future maintenance I can expect with my Mazda CX-5 at 50k miles. More

Excellent experience with purchase. High quality product for the price. We honestly didn’t set out with Mazda in mind, but after a lot of research and looking at other products feel very confident that we g for the price. We honestly didn’t set out with Mazda in mind, but after a lot of research and looking at other products feel very confident that we got the best deal on a safe and sporty vehicle. More

Was difficult to get a spot in for my car. When I finally went in, and was possibly looking for a new car no one would help me, so I had to leave to meet up with another dealer for a test drive. I don’t reme went in, and was possibly looking for a new car no one would help me, so I had to leave to meet up with another dealer for a test drive. I don’t remember the man who helped me but he was nice. I just feel like the quality of the car is not as good as it used to be because I am getting less and less mileage out of my car now than ever before. I have been looking around for a new car and decided that a Mazda was not the way to go for me anymore. Each service experience has gotten worse each time and this time I had to pay for a rental cars so that I could get to work and back Since it took so long to get my car in to get repaired. More

Great service, love the video report texted to me so I would understand what they found and needed to do. I built more confidence. Thanks! would understand what they found and needed to do. I built more confidence. Thanks! More

Fast, reliable, great service! Made the shopping process very easy and simple would definitely recommend to friends and family! Taylor made it a simple and easy experience and Jamie Taylor always does good very easy and simple would definitely recommend to friends and family! Taylor made it a simple and easy experience and Jamie Taylor always does good detailing! More

The most patient people ever!! Knew who I was when I drove up since we had done video back and forth. Went over options for me given my financial perimeters! Called me after I left and had lowered it so drove up since we had done video back and forth. Went over options for me given my financial perimeters! Called me after I left and had lowered it some so I turned around and went back and we were there till 10 that night! A+ score on customer service too! They washed my car while I was test driving the Mazda and washed it while doing paperwork! I am in sales too and they are on it! More

This was the second time I've bought a car at Nelson Cool Springs, and both experiences were excellent. The sales team is knowledgable, and there's no annoying hard sell. It's a relaxed environment, and I'm Springs, and both experiences were excellent. The sales team is knowledgable, and there's no annoying hard sell. It's a relaxed environment, and I'm thrilled with my 2021 MX-5! More

Cool springs Mazda what great to work with. I would highly recommend. I loved the video they sent to show work done and explain what else needed to be done. highly recommend. I loved the video they sent to show work done and explain what else needed to be done. More

Ty was such a fantastic person to work with. He was so helpful and did his best to make sure I not only got some of the features I wanted, but that I also understood features I wasn’t used to. He was poli helpful and did his best to make sure I not only got some of the features I wanted, but that I also understood features I wasn’t used to. He was polite the whole time and treated us like family. More