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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
June 18, 2021
Great service when vehicle was purchased. Very long closing time, especially since I paid cash. When I purchased vehicle, there was a small crack in the window and they replaced for me. Gave me a nice closing time, especially since I paid cash. When I purchased vehicle, there was a small crack in the window and they replaced for me. Gave me a nice loaner while I was waiting for my car More
by Mybbrks1212
Verified Customer
June 16, 2021
They have been very attentive and efficient! I am always updated as they proceed through the appointment. They never upsell or add services to my bill that are not needed. updated as they proceed through the appointment. They never upsell or add services to my bill that are not needed. More
by klstoeckln
Employees Worked With
Other Employees :
Pete Lasalandra, Devin Rogers, Cristian Hardin
June 16, 2021
Fast and thorough service. I love the updates via text. Newly renovated waiting area makes a pleasant experience. Would recommend any Mazda owner to go here. Newly renovated waiting area makes a pleasant experience. Would recommend any Mazda owner to go here. More
by Joseph
Employees Worked With
June 15, 2021
Jake was great. There was no hard sales pressure. Jake handled the entire transaction start to finish. I would buy from Jake and Nelson Mazda again. handled the entire transaction start to finish. I would buy from Jake and Nelson Mazda again. More
by tarheelbc0
Employees Worked With
Jacob Singelmann
June 14, 2021
Tristan was great to work with. He took care of everything we needed to get the car we wanted in a timely manner. Thank you. everything we needed to get the car we wanted in a timely manner. Thank you. More
by sunnydad1
June 14, 2021
Exceptional service and great people to work with on my purchase. Kylie was terrific in helping me find a car I love and that fit my budget. No pressure to buy and Kylie made the process easy. Highly rec purchase. Kylie was terrific in helping me find a car I love and that fit my budget. No pressure to buy and Kylie made the process easy. Highly recommend. More
by Duper0824
June 10, 2021
The service was good. I didn’t have any issues with anyone. I hope it continues to be this way in the future. This is a great dealership. anyone. I hope it continues to be this way in the future. This is a great dealership. More
by GoodmanD19
Employees Worked With
Other Employees :
Pete Lasalandra, Devin Rogers, Cristian Hardin
June 08, 2021
Awesome customer service!! Had an issue and Pete Lasalndra reached out to me immediately to correct the issue. I explained what happened and he corrected it. Lasalndra reached out to me immediately to correct the issue. I explained what happened and he corrected it. More
by javon.king
Employees Worked With
Pete Lasalandra
June 07, 2021
I just turned in my 2018 CX-5 And upgraded to a New all wheeldrive turbo 2021 Davy Made the Transaction one of the most enjoyable ones I’ve experienced with car dealerships… Thank you wheeldrive turbo 2021 Davy Made the Transaction one of the most enjoyable ones I’ve experienced with car dealerships… Thank you More
by uli0
Employees Worked With
Davy, Davey Herbig
June 06, 2021
Mazda at Cool Springs makes test driving and buying a car a pleasurable experience. Gerald Gardiiner, our sales representative, is knowledgeable and answered all our questions! a pleasurable experience. Gerald Gardiiner, our sales representative, is knowledgeable and answered all our questions! More
by Jonibeebe
Employees Worked With
Gerald Gardiner
