Nelson Mazda Cool Springs

I had gone to several dealerships including, toyota, honda, subaru and was offered serveral options but none as good as Mazda. This made what could have been a stressful experience, and enjoyable one. honda, subaru and was offered serveral options but none as good as Mazda. This made what could have been a stressful experience, and enjoyable one. Craig made me feel at ease and was willing to answer any questions I had. I am enjoying my new car, so Thank you Mazda of Cool Springs...and it has the best gas milage without being a hybrid.. so no loss of power 155hp with 40mpg!! great car love it. My wallet is begining to love it too. More

I was referred to the dealer by Costco Auto. J J Parsons did a great job of finding the CX-5 that I wanted. They gave great and timely service. did a great job of finding the CX-5 that I wanted. They gave great and timely service. More

The best car buying experience I've ever had. Craig was great to work with and will be back. Thanks Craig!! Great car!! Great customer service!! was great to work with and will be back. Thanks Craig!! Great car!! Great customer service!! More

Craig greeted us at the door and knew when we came in who we were and the car I was there to see. He followed through on the entire "deal" and escorted us to "my new red Mazda 5" when we left the dealership we were and the car I was there to see. He followed through on the entire "deal" and escorted us to "my new red Mazda 5" when we left the dealership. Like working with a new friend, not a 'salesman'. If you go there, ask for Craig! More

The car I wanted to test drive was blocked in by several other cars. They went to a lot of trouble to move all the other cars so I could drive the one I was interested in. I did not feel like I was gettin other cars. They went to a lot of trouble to move all the other cars so I could drive the one I was interested in. I did not feel like I was getting a sales pitch at anytime during my visit. I don't have much patience for waiting. When I made the decision to purchase the car, I expressed to Craig that I was in a hurry. He and the staff at the dealership worked very hard to get me out in the shortest time possible. It was a great car buying experience. More

Another fantastic, hassle-free, all-around good experience buying a new car from Mazda of Cool Springs through Craig; this time a 2013 MX-5. Love the car & loved dealing with Craig Francis & Joe--g experience buying a new car from Mazda of Cool Springs through Craig; this time a 2013 MX-5. Love the car & loved dealing with Craig Francis & Joe--great guys! More

It was a most pleasant experience dealing with Craig Francis. He was very knowledgeable about the car we purchased. He was friendly and courteous and showed us how to operate all the bells and whistles. Francis. He was very knowledgeable about the car we purchased. He was friendly and courteous and showed us how to operate all the bells and whistles. We would definitely recommend Mr.Francis and this dealership. More

Everyone was very friendly and there was no pressure to buy. Craig wanted to help us get into a car that met or exceeded our needs. Their inventory is extensive. The process was very easy and painless. Loo buy. Craig wanted to help us get into a car that met or exceeded our needs. Their inventory is extensive. The process was very easy and painless. Looking forward to going back for service. Also, their website is great and is what led us to Mazda of CoolSprings in particular. More