Nelson Mazda Cool Springs

Great service, great product! Jonathan and Kyle worked hard to get us in a car we love and stay within our budget. We highly recommend Nelson Mazda. hard to get us in a car we love and stay within our budget. We highly recommend Nelson Mazda. More

Josh Green possesses exceptional qualities that are impossible to train into people: great listening skills, honest communication and enduring patience. We're blessed to have had him! The Steen family impossible to train into people: great listening skills, honest communication and enduring patience. We're blessed to have had him! The Steen family More

I went to this dealership to test drive a used vehicle. The salesperson I worked with was Doug Craig. He is an outstanding salesperson! He was very helpful, friendly, approachable, and down-to-earth. His g The salesperson I worked with was Doug Craig. He is an outstanding salesperson! He was very helpful, friendly, approachable, and down-to-earth. His goal, in my opinion was to provide the best vehicle for me be it at Nelson Mazda Cool springs or another dealership. He followed up with a phone call after I left. He also called the next day to see if I had decided which vehicle to purchase. Ultimately, I purchased another vehicle from another dealership and I called him to let him know my choice. I thought I wouldn't hear from him again after that. I was absolutely floored when I received another message from him AFTER purchasing another vehicle! He said he was happy that I found the vehicle for me that fit my needs and if I ever needed anything or needed the vehicle serviced, to call. That is beyond PHENOMENAL customer service!!! If you ever visit Nelson Mazda Cool Springs, please see Doug Craig. He goes above and beyond for the customer! More

Dealership worked with me to get the price of the lease down to a payment that was reasonable and what was given on the phone. I was am still am a little disappointed with the way the car was presented to down to a payment that was reasonable and what was given on the phone. I was am still am a little disappointed with the way the car was presented to me as it was covered in glue and had swirl marks all over it. They were very quick to take it back and help remediate some of those issues, but overall the car could have looked much better even after the second presenting. I did have to get some secondary accessories installed and they were very quick to do so, as well as provide a loaner car so I could get to work when the work was being completed. After the fact however, one of my accessories was installed incorrectly and I am still waiting for that to be fixed. Overall the staff was very helpful and very friendly. I am constantly in contact with Jonathan as things come up or to simply see how things are working. More

very helpful, extremely nice, and easy to work with! The sales guys are great. I knew what it was that i wanted and they worked hard to assist me and get me in the vehicle i wanted and also stay within my b sales guys are great. I knew what it was that i wanted and they worked hard to assist me and get me in the vehicle i wanted and also stay within my budget. More

Buying my first new car at Nelson Mazda was very good experience. All staff were friendly and knowledgable. I would recommend anyone looking for a new mazda to go there. experience. All staff were friendly and knowledgable. I would recommend anyone looking for a new mazda to go there. More

Friendly upfront pricing with no nonsense. The salesman was informative and seemed very knowledgeable of the vehicle I was interested in. The only issue is that they are operating out off a temporary offic was informative and seemed very knowledgeable of the vehicle I was interested in. The only issue is that they are operating out off a temporary office space that was rather snug. More

My Mazda MPV had a warning light problem which was difficult to diagnose. Pete and Zach were very friendly, knowledgeable, & honest. Problem fixed! Great service! difficult to diagnose. Pete and Zach were very friendly, knowledgeable, & honest. Problem fixed! Great service! More

This dealership was a breath of fresh air because they were NOT pushy!! I have been to many lots looking for the perfect car and this one was the most helpful. The associates were kind, honest, helpful, t were NOT pushy!! I have been to many lots looking for the perfect car and this one was the most helpful. The associates were kind, honest, helpful, the whole package. Great prices, too! More

Great service, super friendly, honest salesmen. I worked with Zach Puckett, and I couldn't be happier with his salesmanship. He got me exactly what I wanted. with Zach Puckett, and I couldn't be happier with his salesmanship. He got me exactly what I wanted. More