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Nelson Mazda Cool Springs

Franklin, TN

4.3
1,491 Reviews
We'll make a believer out of you!
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7104 S Springs Dr

Franklin, TN

37067

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Showing 1,491 reviews

January 05, 2015

Friendly, transparent service and great cars What a pleasure. The team at Nelson Mazda made buying my car easy. They were friendly, communicative, and accommodating. From the test drive to the More

by pmannes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Mayfield, Chad Custer, Ronald Mayfield
November 24, 2014

great car buying experience I am 49 yrs old and have bought over 20 cars from dealers and this was definitely the best experience I have ever had at a dealership. Cassie was very More

by lonnymusgrave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie, Cassie McCabe
November 20, 2014

Awesome New Dealership I want to thank the entire team @ Nelson Mazda. Special thanks, to Salesman, Chaz Garrett who gave more & beyond his wisdom & knowledge, patience. Tha More

by simon661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Garrett, great salesman! Also Matt Ryan, Matt Ryan
November 18, 2014

Amazing Experience! I recently bought a 2010 Ford Flex. As this was my first encounter with a brand name dealership, I was a bit apprehensive about the whole process. Fro More

by KaraChez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2014

Integrity I recently leased a Mazda CX-5, and I am beyond pleased with the car and customer service I received from this dealership. I first spoke with Jonathan More

by danielle.hancock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie, Jeremy, Jonathon, and Sam , Cassie McCabe, Jeremy Bumgardner
October 24, 2014

Easy and painless They truly make you feel part of the family. Never thought I would be able to be financed due to a lack of credit, but Josh worked his magic and I'm n More

by sarah.e.orr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 11, 2014

Ready to buy a third Mazda from Nelson Mazda of Cool Springs We bought a CX9 4 years ago and were 100% pleased with the car and the whole buying experience. Recently it was time to buy our 17 year old her first More

by simonecampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chas Garrett
October 06, 2014

Very Cool Cool Springs Mazda Josh, product specialist, is totally professional in his manner. He quickly understands the kind of buyer I am. He has working knowledge of the vehicl More

by chheyden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 01, 2014

Great Experience Awesome experience overall. Staff was very welcoming. Loved the atmosphere. Everyone was so friendly. Would definitely recommend this dealership to an More

by sbroadbent1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie McCabe, Cassie McCabe
September 03, 2014

Buying a Car at Nelson Mazda is Fun Buying a car can be an ordeal. It should and can be a fun experience. We truly had fun buying our car at Nelson Mazda, and everyone we came into conta More

by mbrown9645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanna Peterson, Matt Ryan, Zach Puckett, Patrick, Patrick Robertson
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