Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,491 reviews
Friendly, transparent service and great cars What a pleasure. The team at Nelson Mazda made buying my car easy. They were friendly, communicative, and accommodating. From the test drive to the What a pleasure. The team at Nelson Mazda made buying my car easy. They were friendly, communicative, and accommodating. From the test drive to the negotiation to even letting me take home the vehicle for one night to see if I truly liked it, this was a terrific experience. I would highly recommend this dealership to anyone. More
great car buying experience I am 49 yrs old and have bought over 20 cars from dealers and this was definitely the best experience I have ever had at a dealership. Cassie was very I am 49 yrs old and have bought over 20 cars from dealers and this was definitely the best experience I have ever had at a dealership. Cassie was very professional and informative and made it easy and pleasant. Thanks Nelson Mazda for a great experience and car. More
Awesome New Dealership I want to thank the entire team @ Nelson Mazda. Special thanks, to Salesman, Chaz Garrett who gave more & beyond his wisdom & knowledge, patience. Tha I want to thank the entire team @ Nelson Mazda. Special thanks, to Salesman, Chaz Garrett who gave more & beyond his wisdom & knowledge, patience. Thanks also to Aaron Gray, Josh Green & to all at Nelson Mazda. YOU ROCK!! More
Amazing Experience! I recently bought a 2010 Ford Flex. As this was my first encounter with a brand name dealership, I was a bit apprehensive about the whole process. Fro I recently bought a 2010 Ford Flex. As this was my first encounter with a brand name dealership, I was a bit apprehensive about the whole process. From the moment we walked into the building, the staff was engaging, friendly, and not a bit overbearing. Patrick introduced us to Aaron who made the whole experience of test driving, and ultimately buying the car both unforgettable and enjoyable. I got exactly what I was looking for and a hilarious story to tell my friends and family. The staff at Nelson Mazda maintained a level of professionalism while at the same time making my friend and I feel at home. I have already recommended this dealership to others and will continue to do so. Post Script: The car is immaculate and I adore it! Thanks to you all! More
Integrity I recently leased a Mazda CX-5, and I am beyond pleased with the car and customer service I received from this dealership. I first spoke with Jonathan I recently leased a Mazda CX-5, and I am beyond pleased with the car and customer service I received from this dealership. I first spoke with Jonathan over the phone, who was extremely knowledgeable and happy to answer any questions without pressuring me to come to the dealership. A couple of days later, I called back and spoke with Jeremy. He was also very professional and knowledgeable. I mentioned that I wasn't sure what time I could make it to the dealership, because I had to attend a funeral. Jeremy went out of his way to make sure I was okay (regarding the funeral). It was extremely geniune. I was late coming to the dealership, so Jeremy was a bit busy when I did arrive. Aaron began helping me with the process of looking at the CX-5. Again, Aaron was very professional, extremely friendly, and very knowledgeable. Aaron then introduced me to Cassie, and she assisted with the final sell. Cassie took my parents and I on a test drive. She explained the Sky-active technology, the benefits of Mazda, and different features of the vehicle. She was very friendly. I feel like my student loans became an issue when trying to approve the deal, but the staff working on it fought for me to get approved. That meant so much to me. They also looked for many different deals they could give me. They really did have my best interest at heart. I would like to thank Cassie, Jeremy, Aaron, and Sam for making my experience a phenomonal one! If you are looking for a dealership that is honest and does not pressure you into anything...look no more! Visit Nelson Mazda in Cool Springs! More
Easy and painless They truly make you feel part of the family. Never thought I would be able to be financed due to a lack of credit, but Josh worked his magic and I'm n They truly make you feel part of the family. Never thought I would be able to be financed due to a lack of credit, but Josh worked his magic and I'm now the proud owner of a really awesome car. Not only did the financing go through, they worked hard to get me into a vehicle quickly as mine was no longer in driving condition. They really go above and beyond to make things happen, even staying late to make sure I didn't have to go one more day without a car. Thank you all so much for making this process easy and painless. More
Ready to buy a third Mazda from Nelson Mazda of Cool Springs We bought a CX9 4 years ago and were 100% pleased with the car and the whole buying experience. Recently it was time to buy our 17 year old her first We bought a CX9 4 years ago and were 100% pleased with the car and the whole buying experience. Recently it was time to buy our 17 year old her first car and we knew we wanted to go to Nelson Mazda first. We didn't have to go anywhere else. We got her a brand new Mazda 3 at a fantastic price (because of their customer loyalty program). We even got an upgrade! We are happy knowing that we got a great car at a great price that will be reliable and great on fuel as she travels back and forth from college next year. More
Very Cool Cool Springs Mazda Josh, product specialist, is totally professional in his manner. He quickly understands the kind of buyer I am. He has working knowledge of the vehicl Josh, product specialist, is totally professional in his manner. He quickly understands the kind of buyer I am. He has working knowledge of the vehicles. He makes me feel welcome and important from start to finish. More
Great Experience Awesome experience overall. Staff was very welcoming. Loved the atmosphere. Everyone was so friendly. Would definitely recommend this dealership to an Awesome experience overall. Staff was very welcoming. Loved the atmosphere. Everyone was so friendly. Would definitely recommend this dealership to anyone. Would definitely go back! More
Buying a Car at Nelson Mazda is Fun Buying a car can be an ordeal. It should and can be a fun experience. We truly had fun buying our car at Nelson Mazda, and everyone we came into conta Buying a car can be an ordeal. It should and can be a fun experience. We truly had fun buying our car at Nelson Mazda, and everyone we came into contact with were true professionals, but at the same time, they made it a fun event. They took the time to find out what we truly wanted, and then found the perfect car for us. I can not recommend them enough. More