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Nelson Mazda Cool Springs

Franklin, TN

4.3
1,491 Reviews
We'll make a believer out of you!
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7104 S Springs Dr

Franklin, TN

37067

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Showing 1,491 reviews

April 14, 2015

Happy Customer I was very happy with how helpful and friendly Ty is. He was not pushy in anyway and help me get the most bang for my buck! More

by david1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Johnson
April 14, 2015

Blessed I thoroughly enjoyed my experience with Ty and Ron. They eased my anxiety about purchasing a vehicle with so little money to spend. I did not feel r More

by clwilson90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Mayfield (I think I've spelled his name correctly), Ty Johnson
April 11, 2015

Best Dealership Experience Elijah was a great salesmen. Not pushy at all and extremely knowledgeable. I usually dread going into dealerships but this experience was really goo More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Longwell
April 10, 2015

Great experience Elijah was very helpful while also not being pushy. They let me come to the decision I my own time and answered all of my questions honestly. More

by William
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Longwell
April 06, 2015

Excellent service, no surprises My husband and I visited Nelson Mazda after one of our vehicles unexpectedly broke down. We were in dire need of a replacement vehicle and had no clue More

by ambercpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah Longwell
March 29, 2015

Great Experience! Buying a car is stressful but you made the experience a very enjoyable one. Thank you for working with us and our chaotic schedules. I would recommend More

by jmcalcagni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie McCabe
March 18, 2015

Josh Greene Josh was very helpful and worked to find me exactly what we wanted at a great price. He was very easy to deal with and went out of his way to make su More

by sbeckner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 06, 2015

Speedy friendly relaxed no pressure environment Aaron did a fantastic job of listening to what we wanted in a car and finding us exactly what we wanted. There was no pressure of trying to upgrade or More

by Yesthisisbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2015 -

Nelson Mazda Cool Springs responded

Thanks for taking moment to leave us feedback, Bill. We're really glad that your experience matched our process standards and that you felt that you got individualized attention. I will pass your kind words on to Aaron and the rest of the team.

March 03, 2015

Amazing dealership that cares about the customer. After a long exhausting day of going to other dealerships we finally went to Nelson Mazda to take a look at a vehicle. As soon as we got to the facili More

by DanielRoeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie McCabe, Cassie McCabe
January 23, 2015

Dealership worth the visit ! This was the best experience I have ever had at an automobile dealership. They went the extra mile to get the car that I had my heart set on . Love my More

by kuro obi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Custer , Matt Ryan, Matt Ryan
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