Nelson Mazda Cool Springs

Great car buying experience After setting up an appointment to take a test drive, I wasn't sure what to expect. Other dealers will typically let you drive a car up the interstat After setting up an appointment to take a test drive, I wasn't sure what to expect. Other dealers will typically let you drive a car up the interstate and back, so you're not getting a great idea of how the car actually handles. Nelson Mazda has a predetermined, 15-minute route through a variety of roadways (city, highway, hills, curves), which really gives you a great feel of the vehicle. I even drove two different vehicles and they had no problem with it. There was also no pressure, as I explained I wasn't in the market that day - no cornering me and interrogating me about why they couldn't make a sale that day. Definitely not your average experience. Cassie McCabe was my primary sales contact, who was extremely helpful in the process. From sending quotes to answering e-mails and phones calls, I was able to get the info I needed to finally make a purchase about a month later. They were even able to a dealer trade to get me the exact car/color I wanted. From a simple internet inquiry to final delivery, this was most definitely a great car-buying experience! More

Nice guys and not pushy like some other dealerships J.P. helped us buy our car. He's a nice kid. We hadn't planned on buying a car, just looking. But after we got there my husband decided to go ahead an J.P. helped us buy our car. He's a nice kid. We hadn't planned on buying a car, just looking. But after we got there my husband decided to go ahead and buy from this dealership. The process took many hours as usual, but in the end we we're happy with the purchase. More

No stress, no pressure, seamless experience I bought a new Mazda 6 from Nelson Mazda in Cool Springs. From the inventory to the test drive all the way through financing and taking delivery of my I bought a new Mazda 6 from Nelson Mazda in Cool Springs. From the inventory to the test drive all the way through financing and taking delivery of my machine, the staff was helpful, open and honest. As a salesman myself, I can usually tell when someone is being unethical, so it was refreshing to work with upstanding and professional people throughout the entire process. If you visit the Cool Springs location, ask for Mark Crowder, he's top notch. More

Wonderful! We had been looking at several different cars and had been to several different dealers in the past 6 months. When we went into Nelson Mazda Cool Spri We had been looking at several different cars and had been to several different dealers in the past 6 months. When we went into Nelson Mazda Cool Springs we knew we wanted to buy a car but were unsure what to expect due to all of the negative experiences so far. As soon as we got connected with Ronald Mayfield we knew we would be treated well and that we would walk out with the car we wanted. He took us on a great test drive and encouraged us to really experience the car like we would if it was ours. He took the time to show us all of the details of the car and never seemed rushed or in a hurry. Josh Green was who we met with for finances and he also was amazingly friendly. Even though it was alot of information he ensured that he answered all of our questions as detailed as we needed and got us out quickly without us feeling rushed. More

excellent Wonderful to do business with! Ty johnson was very patient, informative, and got us the best deal! Great customer service! Would recommend to everyo Wonderful to do business with! Ty johnson was very patient, informative, and got us the best deal! Great customer service! Would recommend to everyone. Thanks! More

A pleasure to buy a new car This dealership treated us with great respect and care. They made buying a new car easy and enjoyable. They gave us a very fair trade value for our ol This dealership treated us with great respect and care. They made buying a new car easy and enjoyable. They gave us a very fair trade value for our old Mazda. You can't beat their lifetime powertrain warranty either. We have owned a Mazda for the past 10yrs and would recommend the brand and this dealership. More

Hassle free My car buy experience at Nelson Mazda of Cool Springs was a smooth,hassle free experience. Ty and all the staff were very helpful and worked with me t My car buy experience at Nelson Mazda of Cool Springs was a smooth,hassle free experience. Ty and all the staff were very helpful and worked with me to get not only find the car that fit my needs, but also find the best financing available. I would recommend anyone in the market for a vehicle, either new or used visit Nelson Mazda. More

Exceeded expectations! Sales experience exceeded expectation in every area. Did not plan to buy vehicle today. Simply wanted to test drive. Made an offer based on value an Sales experience exceeded expectation in every area. Did not plan to buy vehicle today. Simply wanted to test drive. Made an offer based on value and the Nelson Mazda sales team turned the offer into a sale. Special thanks to a very knowledgeable salesman Ty Johnson for making it happen! More

Extremely Satisfied! JP helped us out tremendously and made us feel extremely comfortable from get go. He didn't pressure us, however he was extremely informative. He play JP helped us out tremendously and made us feel extremely comfortable from get go. He didn't pressure us, however he was extremely informative. He played a big part in making us feel confident in doing business with Nelson Mazda. More

Incredible & Trustworthy We are so thankful to have worked with Ty. Honestly, he is the reason we chose this dealership because we know of his upstanding character. We had s We are so thankful to have worked with Ty. Honestly, he is the reason we chose this dealership because we know of his upstanding character. We had such a great experience with Ty, as he helped us make the wisest choice for our budget yet still allowing for an exciting new ride. He was also very informative of what type of car would be the best for the terrain of the state where we are moving. This is above and beyond what we could ask for! Thank you Ty for helping us secure the perfect fit for us as a new family! More