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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,491 reviews
August 03, 2015
Best Salesperson ever Cassie McCabe made the new car buying process very easy. I think the deal she gave me was truly the best overall deal for me that anyone came up with Cassie McCabe made the new car buying process very easy. I think the deal she gave me was truly the best overall deal for me that anyone came up with. Thank You very much. More
by ctfowl
Employees Worked With
Cassie McCabe
July 28, 2015
Great experience Overall we had a great experience. Entire staff was was friendly, down to earth, and knowledgable. Convenient and comfortable location. Would definite Overall we had a great experience. Entire staff was was friendly, down to earth, and knowledgable. Convenient and comfortable location. Would definitely recommend, and will very likely return. More
by troyd
Employees Worked With
Ty Johnson
July 27, 2015
Puchasing a Mazda 3 S Touring It was an absolutely great experience. I met with Jeremy, who was very knowledgeable. He provided a great overview of the options and answered all m It was an absolutely great experience. I met with Jeremy, who was very knowledgeable. He provided a great overview of the options and answered all my questions. The purchasing experience was great, including working financing with Josh. More
by Tim
Employees Worked With
Jeremy Bumgardner
July 27, 2015
My New Mazda! Nelson Mazda made my first time car buying experience easy and enjoyable! Ty Johnson was very helpful and made the process stress free! Thank you Mazd Nelson Mazda made my first time car buying experience easy and enjoyable! Ty Johnson was very helpful and made the process stress free! Thank you Mazda! More
by Jnbradbury
Employees Worked With
Ty Johnson
July 24, 2015
very positive! Liked the calm environment (for a car dealership) and the personalities of the staff. We bought a used, low-cost vehicle, but they still treated us li Liked the calm environment (for a car dealership) and the personalities of the staff. We bought a used, low-cost vehicle, but they still treated us like it was a worthwhile sale. I would definitely give them a first look when making my next car purchase. More
by john67
Employees Worked With
Elijah Longwell
July 23, 2015
Breath of Fresh Air!! Everyone was so helpful and nice throughout the process.. I told them the payments I needed to stay in and the car I wanted to buy and they made it ha Everyone was so helpful and nice throughout the process.. I told them the payments I needed to stay in and the car I wanted to buy and they made it happen! I highly recommend Nelson Mazda in Cool Springs!!! More
by Gizmo0518
Employees Worked With
Matt Ryan , Jeremy Bumgardner, Patrick Robertson
July 19, 2015
Buying a Car Everyone was very helpful and NOT pushy. It was a pleasure to buy a new car from them. I have and will continue to highly recommend Nelson Mazda in Everyone was very helpful and NOT pushy. It was a pleasure to buy a new car from them. I have and will continue to highly recommend Nelson Mazda in Cool Springs. Ann D. More
by Anns Mazda
Employees Worked With
Jeremy Bumgardner, Patrick Robertson
July 18, 2015
Easy and very personable. We worked with JP and Matt as well as Patrick. Each person was very helpful throughout the car buying process. We are very excited about our new Mazda We worked with JP and Matt as well as Patrick. Each person was very helpful throughout the car buying process. We are very excited about our new Mazda 3! More
by mkandzach
Employees Worked With
Matt Ryan, Patrick Robertson
July 14, 2015
Great Experience! Great experience dealing with Nelson Mazda/Cool Springs. So easy to work with - we were able to test drive a Mazda 6 and they handled all of our ques Great experience dealing with Nelson Mazda/Cool Springs. So easy to work with - we were able to test drive a Mazda 6 and they handled all of our questions. I highly recommend JP! More
by Emma
July 10, 2015
Great experience Great Dealership, Ty was great to work with !No pressure to buy, Answered all my questions and concerns. Would highly recommend Ty to anyone looking f Great Dealership, Ty was great to work with !No pressure to buy, Answered all my questions and concerns. Would highly recommend Ty to anyone looking for a vehicle ! More
by Terry
Employees Worked With
Ty Johnson
