Nelson Mazda Cool Springs

New version of old car ;) Colin is awesome! Honestly the crew at Nelson really rallied together to get me in the car I wanted at a good price. I was selling back my 2013 white Colin is awesome! Honestly the crew at Nelson really rallied together to get me in the car I wanted at a good price. I was selling back my 2013 white Mazda Grand Touring CX-5 mainly because at the time that I bought it, (from a different dealership) I was upside down on my trade in and it made my payments high. I loved my car so I downgraded very little to a 2016 Touring and received a much better deal. Colin was great about looking at my situation from different angles and making sure my many questions were answered. I got out of there just in time to go to work! ;) CX-5's are amazing cars, and I've owned/leased many cars. Thanks again Nelson Mazda!!!! ?????? More

very reasonable and personable experience I immediately connected with Colin. He was concerned about my needs and satisfaction. The managerial staff was thorough and accommodating. All around I immediately connected with Colin. He was concerned about my needs and satisfaction. The managerial staff was thorough and accommodating. All around great experience. My husband bought a car from Nelson Mazda and Colin the next week. Thank you all. Cindy More

So friendly & patient! We came in to this dealership wanting to test drive a vehicle I found online. We called ahead to confirm it was still there, and when we arrived they We came in to this dealership wanting to test drive a vehicle I found online. We called ahead to confirm it was still there, and when we arrived they had it pulled up front and ready for us. We ended up test driving several more vehicles and we were stuck between two. Ty & Patrick both spent a TON of time with us trying to help us evaluate which was the best fit. We even took an extra day to do some more thinking. When we called Ty to let him know we had made a decision, he was so helpful. Our other vehicle had just gone in for some maintenance, so Ty came to pick us up! The whole process was fun, seriously! More

Great Dealership This was the easiest new I have ever purchased! The dealership was clean, they offered drinks, and have a no pressure sales staff. They are up front This was the easiest new I have ever purchased! The dealership was clean, they offered drinks, and have a no pressure sales staff. They are up front with there prices, and will work with you to make the best deal. More

Outstanding! Friendly. They make the process as clean and simple as possible. No stress. No double-talk. Answered all my questions. Hope I don"t need another vehic Friendly. They make the process as clean and simple as possible. No stress. No double-talk. Answered all my questions. Hope I don"t need another vehicle for a long time, but if I do, I will go to them first! More

Excellence is everywhere at Nelson Mazda Cool Springs From the moment I spoke to Elijah on the phone to the moment we drove out of the lot in our new Mazda these guys went above and beyond in the "make yo From the moment I spoke to Elijah on the phone to the moment we drove out of the lot in our new Mazda these guys went above and beyond in the "make you feel at home' stakes. The whole culture is one of friendship and service and it poured out into my experience. Everyone I spoke to made you feel welcome and they went out of their way to say hi if they had worked on the deal in any way.. even the guy who detailed the car came down to say Hi... Financially? it was better than the other deal offered at another dealership (and being Australian the financing side was not straight forward though I never felt the team at Nelsons had a problem with it at all) Elijah Longwell... Thanks man.. you were informative and fun.. you're the best... i've already recommended you to a mate.. :) Zelda says Hi... Looking for a car? No hesitation in recommending Nelson Mazda at Cool Springs... and I live on the east side... Thanks guys... More

Awesome experience from start to finish. Usually I hate the process was this was great. Love my new car too. Sales person was very knowledgable and helpful. experience from start to finish. Usually I hate the process was this was great. Love my new car too. Sales person was very knowledgable and helpful. More

Nelson Mazda Cool Springs - The Experience After going to 2 other dealerships, my husband & I went to Nelson Mazda in Cool Springs. At the other dealerships, I dreaded getting out of the car be After going to 2 other dealerships, my husband & I went to Nelson Mazda in Cool Springs. At the other dealerships, I dreaded getting out of the car because their sales people were waiting to "pounce" on us. We entered the Nelson Mazda dealership & were greeted by Ron Mayfield, who later explained that he is a product specialist (I think that was the term he used), not a commissioned salesman. Ron took us to his desk & sat & talked to us concerning what we were looking for in a new vehicle. Afterwards, he made some suggestions of vehicles we might like to test drive & we did drive several. We decided on the Mazda 3 S Grand Touring hatchback, but wanted a different color. They were able to find the color we liked at a different dealership & brought it in. The whole experience was very low key - almost relaxing - no stress at all. While we were there, every employee who passed us, stopped & spoke & they actually looked happy. If we were standing alone, the employees asked if someone was helping us.The customer service was amazing! There was no pressure. This is the way car buying should be. They did a great job! Especially Ron Mayfield!! More