Nelson Mazda Cool Springs

Great Experience My overall experience was fantastic! From the beginning, my sales associate was very helpful and accommodating to my busy schedule. The purchase was My overall experience was fantastic! From the beginning, my sales associate was very helpful and accommodating to my busy schedule. The purchase was for my daughter and the team at the dealership helped navigate our decision making process to fit our situation. The process was fast and seamless and a very pleasant experience. More

Great experience! When I contacted Nelson Mazda in regards to the truck I was very much interested in, there's always that concern that a dealership is full of salesmen When I contacted Nelson Mazda in regards to the truck I was very much interested in, there's always that concern that a dealership is full of salesmen that just want vehicles sold for quota. Well, when I called in and spoke to Lisa, she was very understanding of my situation and eager to help me get started on the purchase of the truck. She sent me the necessary information to get going, then Cody Schomber took over from there as my financial aid in the matter. Cody went to bat for me and made the deal of a lifetime on the vehicle I wanted. They were able to knock my current interest rate in half from what it was when I purchased my last vehicle and get my payment less than what I was paying, for the truck that I've wanted for years. The experience was flawless and Nelson Mazda really took care of my family by getting us into that truck! More

Happy Buyers We enjoyed our buying experience with Ronald Mayfield at Nelson Mazda in Cool Springs, Franklin, TN! My husband and I totally appreciated the no press We enjoyed our buying experience with Ronald Mayfield at Nelson Mazda in Cool Springs, Franklin, TN! My husband and I totally appreciated the no pressure buying we found there. They were very knowledgable about the vehicle, and gave us some privacy to look it over to make our decision. We will definitely return to Nelson Mazda and salesman, Ronald Mayfield for our next auto purchase. More

UpDate on my Beautiful Dream Car Just wanted to say that early February 2016, I received a very nice surprise via UPS Express-a second set of my car keys to my beautiful Lexus Convert Just wanted to say that early February 2016, I received a very nice surprise via UPS Express-a second set of my car keys to my beautiful Lexus Convertible from Farrah Bates. I was so hoping the second set could be found and sure enough the key arrived in its leather case. What a a beautiful surprise from this GREAT dealership. There's no hassles here, just excellent staff - everyone AND the dealership is very nice. THANK YOU NELSON'S. I LOVE MY DREAM CAR.! I wish I could figure how to put a picture on here. More

Best experience we've ever had at a dealership. We've normally dreaded dealerships in the past. The constant harassment and unwillingness to negotiate always made the entire car purchasing experien We've normally dreaded dealerships in the past. The constant harassment and unwillingness to negotiate always made the entire car purchasing experience difficult. At Nelson Mazda, we didn't run into any of that. The salesman we had, Cody, was very polite and easy to work with. We don't normally buy Mazda (this visit we were buying a used vehicle), but when it comes time to replace one of our vehicles Nelson Mazda will be the first dealership we will look at. More

Comfortable experience for a first time car buyer It was my first time buying a car, and as a female, I expected a "salesmen like" experience. It was nothing like that. They were very relaxed and info It was my first time buying a car, and as a female, I expected a "salesmen like" experience. It was nothing like that. They were very relaxed and informative. There wasn't a question I asked, that Cody S. didn't know the answer too. They worked well with my price point and were very transparent with all my documentation. I was really impressed. More

Stress Free and Great Service I was thoroughly impressed with my experience at Nelson Mazda. I got a great deal up front and they went out of their way to make sure we were fully I was thoroughly impressed with my experience at Nelson Mazda. I got a great deal up front and they went out of their way to make sure we were fully satisfied. Elijah even took it upon himself to investigate and correct a problem with one of the door locks without our having to ask. Next time I need a vehicle, I will check here first. More

Best car dealership experience This dealership is very helpful in helping you find the correct car for you. You can tell they want you to be happy. If you are looking for a car they This dealership is very helpful in helping you find the correct car for you. You can tell they want you to be happy. If you are looking for a car they are the place to go. More

Car shopping made easy Patrick Robertson and Cassie McCabe took the pain out of the whole buying process. We went in with lots of questions and wanting to research all of ou Patrick Robertson and Cassie McCabe took the pain out of the whole buying process. We went in with lots of questions and wanting to research all of our available options. They were very patient, and eager to answer all our questions. I had done some pretty extensive research of the car we were interested in and we were very pleased with their honesty and sincerity. We had the occasion to re-visit the dealership several days after the purchase to pick up some accessories and that was a very positive experience as well. Overall, I give this dealership a very high mark. I have never enjoyed the whole car shopping experience until now. These guys are top notch. Highly recommended!! More