Nelson Mazda Cool Springs

Polite, timely, easy in and out. Work has generally been quality. Sometimes wish they were more explanatory as to what they’ve done and seen. quality. Sometimes wish they were more explanatory as to what they’ve done and seen. More

Always great customer service! I really appreciated the streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales rep streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales reps don’t work on commission so there is no pressure to buy. I never thought I’d tell people how much I like a car dealership, but I really enjoy my time there and the process. More

Was a good experience. Service manager was very friendly and professional. The car was ready in a reasonable amount of time. Will likely go back. and professional. The car was ready in a reasonable amount of time. Will likely go back. More

Outstanding service. I would recommend Nelson Mazda to anyone shopping for a car. Ian Conner was very knowledgeable, enthusiastic, friendly, and professional. Overall, a positive experience. anyone shopping for a car. Ian Conner was very knowledgeable, enthusiastic, friendly, and professional. Overall, a positive experience. More

Very bumpy experience In the beginning . Hard to get in touch with anyone and after being told one thing and it didn’t happen, I almost walked away. In the end the deal was made and they delivered my car t touch with anyone and after being told one thing and it didn’t happen, I almost walked away. In the end the deal was made and they delivered my car to my home location. I’m very happy with my car purchase. More

Nelson Mazda focuses on the customer. Really enjoyed the sales experience. They made the process as simple as possible. This is the second Mazda I have purchased from Nelson in the last 3 months. sales experience. They made the process as simple as possible. This is the second Mazda I have purchased from Nelson in the last 3 months. More

Darrell and Tristan were very helpful and so friendly . They have made my car shopping enjoyable . I am so thankful and would recommend Mazda to my friends and family They have made my car shopping enjoyable . I am so thankful and would recommend Mazda to my friends and family More

Oil change- in and out within an hr. as stated by the technician. Process was efficient and they also provided a waiting hour to allow for social distancing. technician. Process was efficient and they also provided a waiting hour to allow for social distancing. More

Great after service manager was brought in to deal with the issue. Pete was prompt, professional and got the job done. . Cristian dropped the ball several times. the issue. Pete was prompt, professional and got the job done. . Cristian dropped the ball several times. More

Smooth service for recalls. Friendly, organized and efficient. Great experience. Highly recommend and would return here. I got very timely updates through every step of the process. efficient. Great experience. Highly recommend and would return here. I got very timely updates through every step of the process. More