Nelson Mazda Cool Springs

A FUN and ENJOYABLE car buying experience! Justin delivered great product knowledge and put my wife and I in the car we really needed. Justin was straight forward and spoke to us like people an Justin delivered great product knowledge and put my wife and I in the car we really needed. Justin was straight forward and spoke to us like people and wasn't trying to just make a sale. Everyone else including Chad and Matt were extremely helpful and worked to meet our needs. I cannot recommend this group enough! We are very excited to be in the Mazda family now! More

Awesome service! I can not recommend this business any higher, out of all the dealerships I have ever been to, this one is the best. They are honest and desire to hel I can not recommend this business any higher, out of all the dealerships I have ever been to, this one is the best. They are honest and desire to help you find a vehicle to fit your needs, not their pocket. High quality vehicles, service, plus very friendly staff, I couldn't recommend them any higher! Thank you Ty for all your help!! I love my new car!!! More

They Value Your Time I was nervous about buying my first brand new car in fifteen years. Justin immediately put me at ease, and did a quick assessment of my priorities in I was nervous about buying my first brand new car in fifteen years. Justin immediately put me at ease, and did a quick assessment of my priorities in purchasing a new car. This wasn't just for show; he remembered what I said and followed through. He was very patient with me, and answered all my "dumb" questions about the new features I wasn't familiar with, very clearly and without being patronizing. I was introduced to at least three other employees, and they were all very friendly. Justin was professional and easy to talk to. He showed a keen awareness that people do not want to spend any more time in the process than necessary. More

Great car buying experieince Like most people I always dread the car buying process. Read a thousand reviews, compare prices and amenities, in the end you are so confused! I narro Like most people I always dread the car buying process. Read a thousand reviews, compare prices and amenities, in the end you are so confused! I narrowed my search down to two vehicles, the Mazda CX-5 and a Hyundai Tuscon. After driving them both I opted for the Mazda, it had a few less bells and whistles but the way the car handled impressed me and the warranty is hard to beat. The guys at Nelson Mazda in Cool springs were fantastic (shout out to Patrick, Ronald and Matt!) I never felt intimated and they sat with me for over 2 hours going over every feature of the car, maintenance, financing, locating the car in the color and option package I wanted, etc... Absolutely NO hard sell and after I made the decision to purchase they gave me a demo until mine could be brought in. When I picked up my car today they helped me set up everything and had already programmed in my favorite radio stations! Great place to do business. More

AWESOME I came in looking to trade my 2013 Mazda 3. my credit is not so great. Collin, Nick, Patrick, and Matt were all exceptional. they made sure I left I came in looking to trade my 2013 Mazda 3. my credit is not so great. Collin, Nick, Patrick, and Matt were all exceptional. they made sure I left in a new 2016 Mazda 6. which I love by the way. More

Best car buying experience Great sales staff and management. Justin and Patrick were both nothing less than super to work with. Dealership honors their word and wants to get th Great sales staff and management. Justin and Patrick were both nothing less than super to work with. Dealership honors their word and wants to get their customers in the vehicle that fits them. More

Awesome dealership! When I finally narrowed my new car search to either a Mazda or a Toyota, I came to Nelson Mazda to test drive their product. They happened to have a s When I finally narrowed my new car search to either a Mazda or a Toyota, I came to Nelson Mazda to test drive their product. They happened to have a slightly used Toyota Rav4 and, trying to be frugal and please my husband, I bought the car. The next day I returned it and bought a Mazda CX-9. Don't get me wrong, the Rav4 was a great car, just not for me. The CX-9 is AWESOME!! My dream car! And the whole experience with Nelson Mazda was easy and fun. My salesperson was Ty, a super nice guy, very knowledgable and extremely patient. The money guy was Matt and he was fast yet also helpful and nice to deal with. The whole team was a pleasure to work with and I would recommend this dealership highly to anyone! More

Great experience buying a used Volvo We worked with Brandon Chatfiled and Chad Custer on trading our Honda for a used Volvo. Great experience from our contact with them before arriving at We worked with Brandon Chatfiled and Chad Custer on trading our Honda for a used Volvo. Great experience from our contact with them before arriving at the dealership until we drove away with the car we wanted. We would highly recommend this dealership to anyone looking to buy a car. More

Best car-buying experience I've ever had! I really appreciate the lack of high-pressure sales tactics and also the very reasonable pricing model, along with the transparency about the entire p I really appreciate the lack of high-pressure sales tactics and also the very reasonable pricing model, along with the transparency about the entire process. More

Great experience! This was my first car buying experience and it couldn't have gone any better! Colin was very helpful throughout the whole process. He went above and b This was my first car buying experience and it couldn't have gone any better! Colin was very helpful throughout the whole process. He went above and beyond to make sure all of my questions were answered and he made sure I got the car I wanted and stayed within my monthly price range! Everyone at the dealership made the process extremely easy since they took care of all the paperwork. If you are planning on purchasing a new car go to Nelson Mazda and ask for Colin! More