Nelson Mazda Cool Springs

Best car experience The atmosphere was welcoming and friendly. The customer service was excellent. Service was simple, straightforward, and open. They were willingly to w The atmosphere was welcoming and friendly. The customer service was excellent. Service was simple, straightforward, and open. They were willingly to work with me and help me find the best deals and cars for me without trying to get over or mislead me. They were fair, honest and made want to continue doing business. I am very pleased and happy with my experience. More

Ron Hatfield is wonderful! My experience at Nelson Mazda has been outstanding. Ron Hatfield is the person to deal with when you are shopping for cars. He is very professional an My experience at Nelson Mazda has been outstanding. Ron Hatfield is the person to deal with when you are shopping for cars. He is very professional and does everything he can to get you into the exact car you want. His sales manager, Patrick, did us a great rate on our loan. We will be back for all of our future purchases. More

Awesome car-buying experience Justin was absolutely wonderful to work with! He was extremely knowledgeable about the car and took the time to let us take about a 20 minute test dri Justin was absolutely wonderful to work with! He was extremely knowledgeable about the car and took the time to let us take about a 20 minute test drive to truly get a feel for the car and how it handles. In addition the entire staff from sales manager (Patrick) to finance department (Cody) were a pleasure to work with! More

Dealership with Top Notch Customer Service What a breath of fresh air to have such a quality experience with a dealership. This dealership truly focuses on taking care of the customers with all What a breath of fresh air to have such a quality experience with a dealership. This dealership truly focuses on taking care of the customers with all the extras they provide with their sales. Don't waste time anywhere else, look here first! More

Great Experience Justin was great to work with. His honesty, transparency, and will to go the extra mile was impressive and made my experience easy and enjoyable. He w Justin was great to work with. His honesty, transparency, and will to go the extra mile was impressive and made my experience easy and enjoyable. He was extremely knowledgeable regarding the car and knew every answer to all of my questions. Nelzon Mazda is lucky to have him! More

Impressed with the Sales Associate Justin Galloway I stopped by Mazda to see what options where available. I didn't have to look around long when Justin came out and introduced himself. The other deale I stopped by Mazda to see what options where available. I didn't have to look around long when Justin came out and introduced himself. The other dealerships I had been to, I had to look for someone to help me. Justin is very knowledgeable about the Mazda's and helped me to get the best deal available. I'll definitely send prospective buyers to him, which is rare for me. Thanks Justin! V.S More

Honest dealership & employees with integrity I purchased a used car from Colin Walls . He at all times treAted me with great respect & was dedicated to making sure I was satisfied with my purchas I purchased a used car from Colin Walls . He at all times treAted me with great respect & was dedicated to making sure I was satisfied with my purchase, even when we ran into a problem with vehicle. My issue was dealt with promptly & satisfactorily. Colin is a rare find in my opinion, a car salesman you can Trust! I would recommend him without reservation. More

MINI Cooper Alexander was very informative on information about car, spent a lot of time with us showing us instrument panels on car. Told us if we needed any mo Alexander was very informative on information about car, spent a lot of time with us showing us instrument panels on car. Told us if we needed any more advice on vehicle to call him anytime. Was courteous to make sure we were comfortable, offered us something to drink and so on. More

Best buying experience ever! I had the best experience with Nelson Mazda! I came to them two months ago to purchase a car. I told Ty exactly what I wanted and he found a car that I had the best experience with Nelson Mazda! I came to them two months ago to purchase a car. I told Ty exactly what I wanted and he found a car that met all my requirements! It was super easy and hassle-free. Unfortunately the deal didn't go through because of an issue on the bank's end. Ty and Patrick both worked tirelessly to make sure they found me a deal with a car that didn't compromise anything I wanted. They ended up getting me an incredible deal on a 2016 Mazda 3i Sport and I'm absolutely in love with it! The car fits all of my needs! As impressed as I am with the car, I am way more impressed with Nelson Mazda and their staff! They worked so hard to find me the perfect car and were so great the whole way through! They kept me updated along the process and even allowed me to continue driving the original car I purchased while they worked out another deal for me. They could not have been better! Cody made the financial side of things super quick and easy to understand. As a first time car buyer with horrible experiences at other dealerships, working with a Nelson Mazda was like a walk in the park! The whole team is so great and so transparent! They truly listen and do their best to find you exactly what you need! They are transparent and trustworthy! I would highly recommend this dealership, and specifically purchasing from Ty, to everyone! More