Nelson Mazda Cool Springs

Wonderfully friendly salesman, and fantastic to work with! An extremely persistent, well mannered, joy of a salesman. Very willing to help you in whatever way he can! I absolutely plan to send anyone looking f An extremely persistent, well mannered, joy of a salesman. Very willing to help you in whatever way he can! I absolutely plan to send anyone looking for a new car to the dealership More

Great place to buy a car We had a great experience buying a new car at Nelson Mazda. Ty Johnson was our saleman and he went above and beyond to get us exactly the car that w We had a great experience buying a new car at Nelson Mazda. Ty Johnson was our saleman and he went above and beyond to get us exactly the car that we wanted and worked with us in every way to make sure we were happy with the deal. He is a very nice and respectful young man and we would do business with him again in a heartbeat. More

Non-Professional Sales Staff We test drove a 2015 Dodge Ram Big Horn 4x4 Crew Cab. We offered $33,000 cash and they would not accept our offer. They were asking $33,500. They l We test drove a 2015 Dodge Ram Big Horn 4x4 Crew Cab. We offered $33,000 cash and they would not accept our offer. They were asking $33,500. They let a sale walk out the door over $2000. The finance manager stated that they had someone else looking at the truck as well so I guess they gave them what they wanted and probably financed the truck. We were treated very rude by the finance manager like our money wasn't good enough. This was our first and last experience with Nelson Mazda. More

Great service Matthew and all the staff at Nelson Mazda were very helpful and able to address all of our questions and needs. Thank you so much!!! Matthew and all the staff at Nelson Mazda were very helpful and able to address all of our questions and needs. Thank you so much!!! More

Great salesman - fast and friendly service The whole process start to finish took just over 2 hours. We went on a wonderful test drive around Franklin and I really got a sense of what the car c The whole process start to finish took just over 2 hours. We went on a wonderful test drive around Franklin and I really got a sense of what the car could do. Levi was a wonderful salesman. He was friendly and knowledgeable. He answered all of our questions and got us on our way as quickly as possible. This is my first Mazda and I have a feeling I will go back to the same dealership when it is time to purchase another vehicle. Thank you Nelson Mazda. More

Overall very good experience good experience working with Justin at Nelson Mazda, Cool Springs. He explained all details thoroughly and didn't apply any sales pressure. So far, ca good experience working with Justin at Nelson Mazda, Cool Springs. He explained all details thoroughly and didn't apply any sales pressure. So far, car purchased, 2013 mazda 3, is working out well. More

Great Experience for First Time Buyer I had been looking for a new used car for a couple of months before I looked at Nelson Mazda. At Nelson Mazda, I was immediately greeted by Shea Taylo I had been looking for a new used car for a couple of months before I looked at Nelson Mazda. At Nelson Mazda, I was immediately greeted by Shea Taylor, and she was extremely friendly and helpful. Shea guided me through the onsite and online inventory to help me find my perfect car, and we did! The whole process of buying the car was really quick and easy, and Shea was always there to answer every one of my questions. I am completely happy with my purchase and my experience at Nelson Mazda. Definitely go by and see Shea for any help finding your next vehicle because she's awesome! More

Buying a car in 2 hours Time is precious so Justin Galloway understood my priorities and went straight to the range of car that I was targeting. After the test drive and look Time is precious so Justin Galloway understood my priorities and went straight to the range of car that I was targeting. After the test drive and looking up some inventory, we arrive to a color and type of car. It was easy and off I went with my new car. More

Great experience. Great dealer. Had a fantastic experience in the purchase of our new Mazda. No pressure. No stress. Everyone worked their hardest to meet my needs and Great dealer. Had a fantastic experience in the purchase of our new Mazda. No pressure. No stress. Everyone worked their hardest to meet my needs and take care of me. More

They were most helpful! We've bought 3 cars in the past 2 years from them. Cassie at Nelson has provided us with awesome service. Wont buy anywhere else! We've bought 3 cars in the past 2 years from them. Cassie at Nelson has provided us with awesome service. Wont buy anywhere else! More