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Neil Huffman Volkswagen

Louisville, KY

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41 Reviews

4926 Dixie Highway

Louisville, KY

40216

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41 Reviews of Neil Huffman Volkswagen

October 15, 2023

Earl was the sales man I worked with he was great to work with and I bought a car the only thing that I didn’t like was when I traded in my truck I was asked to have all keys and owners manual for it which I More

by Topher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Earl
December 14, 2020

So many lies. So If you test drive a car all you hear from the sales person is bring the money. Never buy there again More

by Albert Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler allison
October 25, 2020

Earl the deal maker is a straight up guy. He doesn't fool around with pressure selling. He shows compassion which is often rare in his business. I found my vehicle online set up an appointment and got appro More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl and Sherry
Oct 26, 2020 -

Neil Huffman Volkswagen responded

Thanks for this outstanding review! We are so glad Team Huffman was able to help thanks to Earl. We hope you have a great day and please come back and see us :)

Oct 26, 2020 -

kb responded

I will not hesitate to come there for future purchases.

June 26, 2020

Great sales person (Will), great price. My wife saw an Atlas on the internet for the right price. She called about it and Will Abernathy brought it to our home to test drive. Within minutes More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Sherry, 1 other
December 21, 2019

I was on the hunt for a new car and drove a Subaru and loved it. I contacted the dealership and spoke with Chris and told him about the features that I needed in a car. Chris was able to quickly get me More

by Kristin
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 03, 2020 -

Neil Huffman Volkswagen responded

Thank you for the wonderful feedback! :)

November 25, 2019

Wonderful Subaru Forester buying experience This is my second Subaru I have purchased through Neil Huffman Subaru. I have always received great service from Neil Huffman Subaru and will continue More

by mlisanby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Stewart, Jay Cross
Nov 27, 2019 -

Neil Huffman Volkswagen responded

Thank you so much for the wonderful feedback! We're so happy that Christopher, Jay and the rest of the Subaru team made your car buying experience an enjoyable one! Thank you for being a repeat customer and drive safe! :)

October 31, 2019

Thieves Don't ever let your guard down at this dealership. These thieves snuck a $1000 "eckbond" charge into my financing after I declined it multiple times. More

by bhabenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan
Nov 04, 2019 -

Neil Huffman Volkswagen responded

Hi there, Art. We're sorry there was so much miscommunication between you and the employees. Our GM Dave Nelson wants to reach out to you personally and address any concerns you may still have. You can reach him at 502-448-6666. We look forward to hearing from you.

October 03, 2019

10 stars across the board. Leilani & her team are hands down the best Team. They truly go the extra mile and think outside the box. Customer service and responsiveness = EXCELLENT .. thank you and I will More

by Realtor Warrior
Recommend Dealer
Yes
Employees Worked With
Leilani Hart
Oct 15, 2019 -

Neil Huffman Volkswagen responded

Thank you so much for the awesome review! We appreciate you taking the time to leave us feedback about your experience. We're so glad you had such a great experience at Neil Huffman. :)

September 21, 2019

"Dealership Review 5+Stars!" From tiring months of searching for a new vehicle online and on dealership lots, we found with the great help of Leilani the perfect car! Not only was More

by sbsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leilani Hart
Oct 15, 2019 -

Neil Huffman Volkswagen responded

Wow, sbsmith, we're so glad you had such an excellent experience at Neil Huffman with Leilani! :) We hope to assist you again whenever you need us!

August 23, 2019

Dealership review Shawn Baxley took great care of me to make sure my paperwork was correct before I left out in my new car. The team that took care of me that day, I am More

by LoveLeighStyles💚
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Baxley, Leilani Hart, Tripp Davis
Sep 10, 2019 -

Neil Huffman Volkswagen responded

Thank you, Leigh! We try to treat customers like we would treat our own family, that is for sure. So glad you had such an excellent time at our Volkswagen dealership!

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