Neil Huffman Mazda
Louisville, KY
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Just became a repeat customer today I just purchased my second vehicle from this dealership today, and once again my experience has been stellar throughout. From my online inquiry being I just purchased my second vehicle from this dealership today, and once again my experience has been stellar throughout. From my online inquiry being answered within minutes, to a thorough test drive with a friendly and knowledgeable sales representative (thanks Burt!) to a low-pressure negotiation on price, I feel like I could have parted ways as friends at any point. The deal we made was fair, and I'm on the road a happy customer once again. After having had my Volkswagen serviced with them for the last 7 years, I made it a priority to give Neil Huffman Mazda/Volkswagen a chance for 7 more in order to see the smiling faces and receive the courteous, professional treatment I've come to expect. For the entirety of the life of my previous car and most assuredly through the life of my new one, I've always been in great hands. More
Excellent, courteous and caring sales staff Received excellent and courteous service from Tracey Milliner. He explained all details of the CX9 I test drove and worked diligently with me to help Received excellent and courteous service from Tracey Milliner. He explained all details of the CX9 I test drove and worked diligently with me to help me get the car I wanted. More
DALE IS A ROCKSTAR My boyfriend and I both dealt with Dale Webster. Dale ended up getting both of us in a vehicle with a payment we are extremely comfortable with and ev My boyfriend and I both dealt with Dale Webster. Dale ended up getting both of us in a vehicle with a payment we are extremely comfortable with and even took the extra time after the lot was closed to show up how to program certain things in the vehicles. Jay, the manager, we also worked with and he was amazing as well! OUTSTANDING CUSTOMER SERVICE! BRAVO! More
Leased a 2016 Mazda CX5 Steve Heil was my salesman and he was very knowledgeable and courteous and didn't try to push me into a decision I wasn't comfortable with. Everyone Steve Heil was my salesman and he was very knowledgeable and courteous and didn't try to push me into a decision I wasn't comfortable with. Everyone was very friendly, and I would recommend them in the future. More
Very helpful and knowledgeable salesman, great job Top to bottom, very good experience. we love our Mazda 3. Our salesman was very knowledgeable, friendly and patient. He made it a enjoyable experience Top to bottom, very good experience. we love our Mazda 3. Our salesman was very knowledgeable, friendly and patient. He made it a enjoyable experience. More
Very Enjoyable Experience! I saw the Mazda CX-3 at the New Car Show in January/2016. Had the pleasure of talking with Jay Cross, who I asked numerous questions. He was very kn I saw the Mazda CX-3 at the New Car Show in January/2016. Had the pleasure of talking with Jay Cross, who I asked numerous questions. He was very knowledgeable, and extremely patient. Took all the time necessary to answer all my questions; and more importantly, never pressured me to buy. Because I was so impressed with Jay, when I was interested to buy in April, I went to see him at Neil Huffman on Dixie Highway. With Jay being the sales manager, he hooked me up with Dale Webster, a sales professional. He was very courteous, and a wealth of information concerning the CX-3. Fell in love with it after our test drive, but was still not going to buy unless I could get the price I wanted. Dale made that happen, all a very smooth and friendly process. He even invited me to have a free lunch (was on a Saturday) with the employees--something he certainly didn't have to do.... So to sum it all up, the "buying experience" could not have went any better, exceeded all my expectations! I now consider Jay and Dale to be friends, and look forward to seeing them when I return for service. More
GREAT very good people will return for my next new car people here treat you like family and seem to be truly concerned with your happiness with your purcha very good people will return for my next new car people here treat you like family and seem to be truly concerned with your happiness with your purchase More
Great experience I had a great experience purchasing my new vehicle. The test drive was very informative and I wasn't pressured to buy something I didn't want. Highl I had a great experience purchasing my new vehicle. The test drive was very informative and I wasn't pressured to buy something I didn't want. Highly recommend! More
Excellent price & experience Dale Webster and Jay Cross were great to work with and helped me find the car I wanted. Great car Mazda CX-5 grand touring. Dale Webster and Jay Cross were great to work with and helped me find the car I wanted. Great car Mazda CX-5 grand touring. More
No New Car Buying Stress. My wife and I decided to by an SUV. Our son rcommended going to Neil Huffman Mazda. We checked out a number of dealers for Toyota and Mazda. Neil Huff My wife and I decided to by an SUV. Our son rcommended going to Neil Huffman Mazda. We checked out a number of dealers for Toyota and Mazda. Neil Huffman gave us the best deal. Dale Webster was our dealer rep. He is extremly knowledgeable of Mazda products and the dealership. We purchased a 2016 Mazda CX 5. The manager(Ken Fouchee) was really freindly and helpful. They gave us everything we wanted and more. They gave us a dress free buying experience. Driving home, my wife and I were happy and had no second thoughts about buying a new car. We also had new friends to thank God for. Rest assured. We will buy from Neil Huffman again. More