Neil Huffman Mazda
Louisville, KY
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Professional and knowledgeable staff. Zach made our car buying experience easy, laid back and pleasant. He was very professional and knowledgeable. I would definitely recommend Zach for y Zach made our car buying experience easy, laid back and pleasant. He was very professional and knowledgeable. I would definitely recommend Zach for your car needs. More
Best Car Buying Experience Ever! I had been looking at cars at several different lots over the past two weeks. After spending hours in other dealerships with sales people trying to up I had been looking at cars at several different lots over the past two weeks. After spending hours in other dealerships with sales people trying to up-sell me I went to Neil Huffman Mazda and worked with Micah Cross, who listened to exactly what I wanted and didn't try to pressure or push me toward more expensive vehicles. The process took 2 hours total including the test drive. It was the most awesome car buying experience I have ever had! More
Superior Service Gene in the Service Delartment is fabulous. Prior to my car being serviced, Gene provided an exact cost of service, so there were no surprise charges. Gene in the Service Delartment is fabulous. Prior to my car being serviced, Gene provided an exact cost of service, so there were no surprise charges. Gene also recommended mileage range before purchase of new tires. Gene consistently strives to provide superior service and excels. He walks the walk. More
Terrible What I thought would be a good experience turned out to be the opposite. Being pre approved from my bank I wanted to purchase a vehicle without gettin What I thought would be a good experience turned out to be the opposite. Being pre approved from my bank I wanted to purchase a vehicle without getting my credit ran numerous times- Tripp ran my credit three different times WITHOUT my permission. ALSO, one of the two keys they gave me wasn’t even a key to my car ! I’ve called NUMEROUS times over the passed month- talked to the secretary and Christopher (the salesman that sold me the car) with NO RETURN CALL. The secretary acts concerned then transfers me to a line that endlessly rings ! REDICULOUS! Stay away from Neil Huffman Mazda ! They only care about the sale of the car- POOR customer service ! More
Service Nightmare Don't want to get in to entire story but Gene in service is horrible. I will never go back to Neil Huffman Mazda ever nor would I recommend them to an Don't want to get in to entire story but Gene in service is horrible. I will never go back to Neil Huffman Mazda ever nor would I recommend them to anyone. Customer service by Gene was absolutely inexcusable. Bottom line terrible experience. More
Husband’s Sale and folllow up Husband: Have left several messages to get paperwork to license my new car but get no one on phone or to call me back! PROBLEM!!!!!PROBLEM!!!! Husband: Have left several messages to get paperwork to license my new car but get no one on phone or to call me back! PROBLEM!!!!!PROBLEM!!!! More
Experience rate I enjoyed my experience and i love my new car. Kameron did a excellent job helping me. Very polite and trustworth. i would shop again I enjoyed my experience and i love my new car. Kameron did a excellent job helping me. Very polite and trustworth. i would shop again More
Great experience Professional & great staff! If in the market for a vehicle purchase, visit this dealership. Barry P., was there through the entire process, answered a Professional & great staff! If in the market for a vehicle purchase, visit this dealership. Barry P., was there through the entire process, answered any questions or concerns I had, very professional, and humorous I may add! Had a great, vehicle experience and a new VW driver now!! More
Pleasant and reasonable staff I had a great experience dealing with Neil Huffman in purchasing my new Mazda. The sales person was very pleasant and made the whole procedure easier I had a great experience dealing with Neil Huffman in purchasing my new Mazda. The sales person was very pleasant and made the whole procedure easier than I had imagined it could be. They beat their competitor's best price by thousands of dollars. Thank you for such a pleasant surprise. More
Service department air bag recall. Your great employees are the ones who made this experience a pleasant one. They were superb. Don't forget where your numbers all get their start. Your great employees are the ones who made this experience a pleasant one. They were superb. Don't forget where your numbers all get their start. More