Neil Huffman Honda of Frankfort
Frankfort, KY
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2017 Honda Ridgeline RTL-E My husband and I had been on the hunt to find the perfect 2017 Honda Ridgeline RTL-E. There were none available in our city so we started looking in s My husband and I had been on the hunt to find the perfect 2017 Honda Ridgeline RTL-E. There were none available in our city so we started looking in surrounding cities. We came across one at Neil Huffman Honda in Frankfort and immediately reached out. We had the pleasure of working with John Ballback, who was so kind, pleasant and never pushy. We had to bring our 2 small children with us, who became extremely restless. But the entire staff there was amazing and helpful. They played games with the kids and never once seemed annoyed by the screaming 2 year old! This is by far the best dealership I have ever been to! We cannot thank them enough! And we absolutely LOVE our new truck! More
Great experience Recently bought a 2016 Fit. The experience was so easy and quick thanks to salesman Gary Fordon. I will definitely buy there again. Love my car. Tha Recently bought a 2016 Fit. The experience was so easy and quick thanks to salesman Gary Fordon. I will definitely buy there again. Love my car. Thanks Gary More
Excellent Teamwork Linda and I want to thank John Ballback for aiding us on the purchase of our 2017 Ridgeline and the trade in of our 2006 Honda Element. John was a Linda and I want to thank John Ballback for aiding us on the purchase of our 2017 Ridgeline and the trade in of our 2006 Honda Element. John was a great benefit guiding us through the process. Steve Al-Jabiri has the traits of a good leader with excellent people skills. I don't want to forget John Daniels who found us the lowest percentage on our loan and Chett Earnheart who showed us how to set up the smartphone connection on our Ridgeline. We would like to thank the technician (we didn't get his name) who installed the bed top on our new Ridgeline and demonstrated how it worked and the different features. We look forward to seeing you again when we bring our new Ridgeline in for service. Our dog Cody looks just the dog in the new Ridgeline commercial. I am sure John Ballback will get a kick out of the ad. It has been a pleasure. More
Great Experience Great service and good pricing .Trae Walker made my buying experience an easy and great one . I was looking for a new Civic , I am very please with th Great service and good pricing .Trae Walker made my buying experience an easy and great one . I was looking for a new Civic , I am very please with the service , Trae answered all my questions and gave me the opportunity to test drive a few cars before I chose the one I like . More
Good, safe buy Questions were answered by all staff and received prompt service on our new car purchase. Received follow-up on conversations and purchase but not nag Questions were answered by all staff and received prompt service on our new car purchase. Received follow-up on conversations and purchase but not nagging. Have never owned a Honda previously. Safety rating was a major deciding factor. More
pleased and happy This was my first time dealing with the Neil Huffman dealer and was very pleased with the service I received while purchasing a new car. This was my first time dealing with the Neil Huffman dealer and was very pleased with the service I received while purchasing a new car. More
Great deal! We were looking for a late model certified CR V and found the best price anywhere in KY at Neil Huffman. We drove over 90 miles to buy our car there. We were looking for a late model certified CR V and found the best price anywhere in KY at Neil Huffman. We drove over 90 miles to buy our car there. More
Best Experience!!! We were searching for a new car and sent out a few requests for information to various Honda dealers in the area. Neil Huffman was the first of many t We were searching for a new car and sent out a few requests for information to various Honda dealers in the area. Neil Huffman was the first of many to respond and and the first to answer all my questions asked. By far the best car buying experience we've ever had. More
best dealership around! just bought my 3rd car from neil huffman auto group. I drove 2 hours away and bypassed a few other honda dealerships just to buy from them. dealt with just bought my 3rd car from neil huffman auto group. I drove 2 hours away and bypassed a few other honda dealerships just to buy from them. dealt with mark stant who is by far the most knowledgeable salesman i've ever dealt with. its nice to deal with someone who genuinely knows every little detail about the cars hes selling. steve al jabiri as usual took great care of me and made the entire experience not only painless, but an absolute delight. 11/10. cannot express enough how great these guys really are. More
Terrible and arrogant people all around I bought a 2016 Honda Accord this January. I am told to rent a car in Indiana and drive to Frankfort, KY and they will reimburse the rental cost. So I I bought a 2016 Honda Accord this January. I am told to rent a car in Indiana and drive to Frankfort, KY and they will reimburse the rental cost. So I did it and bought the new accord and drove home. But in the following three month, I kept calling them about the reimbursement. Initially, they just ignore me, later on, I said I will hold the phone call, and they told me they will mail the check to me right away, but I did not receive anything. It is not about money (only $100). the attitude from top to bottom is just rude and arrogant. More