Neil Huffman Honda of Frankfort

Monty Is the Best! Just recently had some repairs done. Monty Heim is the type of professional that ANY dealership should be proud to have! He made us feel like we were Just recently had some repairs done. Monty Heim is the type of professional that ANY dealership should be proud to have! He made us feel like we were the only customers he had. Very knowledgeable and great PR skills. More

Worst Exoerience Ever Worst experience ever with a dealership. I highly suggest you shops elsewhere. We went took our van in for service and ended up being charged more t Worst experience ever with a dealership. I highly suggest you shops elsewhere. We went took our van in for service and ended up being charged more than our vehicle was worth. We were then given the option to pay our service fee or they would way the fee if we purchased a new van from them. More

Will and Jason were great! I bought a 2010 Honda Crosstour and feel like I got a great deal. Jason and Will were great to work with. I will definitely be taking it to Neil Huf I bought a 2010 Honda Crosstour and feel like I got a great deal. Jason and Will were great to work with. I will definitely be taking it to Neil Huffman for service, too! More

Search for Honda CR-V Limited successful! Great experience with a very receptive and friendly sales staff. Don Rountree made the process easy, as did the office staff. I got the vehicle I wa Great experience with a very receptive and friendly sales staff. Don Rountree made the process easy, as did the office staff. I got the vehicle I wanted with all the new safety features and paid the price I offered. Very pleasant process. More

Great until the sale My salesperson made me feel comfortable and loved the attention. The sale itself took a very long time. They even drove my old car back to Louisvill My salesperson made me feel comfortable and loved the attention. The sale itself took a very long time. They even drove my old car back to Louisville for me. However, service after the sale was not as lovely and they basically forget you after they have gotten your money. That is why I waited so long to write a review because I wanted it to make sure I get the total experience. I do love my car though, but I don't know if I would go back to them. More

Bought a new 2017 CR-V EXL I only stopped in to get a close look at a new 2017 CR-V and a test drive. Trae and the rest at Neil Huffman were wonderful. Very personable and no I only stopped in to get a close look at a new 2017 CR-V and a test drive. Trae and the rest at Neil Huffman were wonderful. Very personable and no high pressure. Made me an offer and I drove away that night with new 2017 CR-V EXL and could not have bee made a better offer or received better treatment. More

SCAM!!!!! I have heard of dealer scams to drag customers to their lot; this one beats all. Here is what happened. I found a new 2017 Ridgeline on cars.com. I i I have heard of dealer scams to drag customers to their lot; this one beats all. Here is what happened. I found a new 2017 Ridgeline on cars.com. I inquired with the dealer as to the availability. They assured me the new Ridgeline was still available and they were ready to make a deal.. When I arrived at the dealer (48 mile from my house), the Ridgeline was there. It had trash and cigarette butts and a big scratch in the bed. Additionally, it had over 5500 miles on it, not the advertised 6 on the listing or 22 on a picture. Now i don't know if the salesman thought this was my first car buy or if i was just stupid, but he proceeded to tell me "if this is not what i want, they can locate me another one." They just suckered me on to the lot, and he really thought i was going to do business with him. Really? More

A pleasant car buying experience Trae Walker was our salesman when we were purchasing a new 2017 Honda CR-V. Trae was very knowledgeable of the vehicle and was easy to work with and m Trae Walker was our salesman when we were purchasing a new 2017 Honda CR-V. Trae was very knowledgeable of the vehicle and was easy to work with and made the car purchase a pleasant experience. I also had a chance to watch the service department personnel while I was having a paint protection coating applied by the service department. They were courteous and professional with the customers that were there for car service. More

Great experience at Neil Huffman Honda of Frankfort our experience with Neil Huffman Honda of Frankfort was great. Jesse Smoot was our salesman and he was awesome. He did not pressure us, and was very i our experience with Neil Huffman Honda of Frankfort was great. Jesse Smoot was our salesman and he was awesome. He did not pressure us, and was very informative. He was funny, very honest and I would recommend you look Jesse up if you visit this dealership. All the staff was extremely friendly and accommodating! Will definitely go there first when buying a vehicle. More