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Neil Huffman Honda of Frankfort
Frankfort, KY
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
May 29, 2019
Great Dealer, Treatment. Would Buy There Again! I test drive a CRV on Friday and closed the deal on Monday. No pressure whatsoever. My salesman Morgan Terry was fantastic through whole process. Inst I test drive a CRV on Friday and closed the deal on Monday. No pressure whatsoever. My salesman Morgan Terry was fantastic through whole process. Instead of us being adversaries, we worked as a team to get the deal done, which also included my trade-in. I made an offer and they accepted it. Fantastic! Well pleased with my new SUV! More
by Jimbo49
Employees Worked With
Neil Huffman
May 18, 2019
They gave a great deal on my trade in and new suv . All were very friendly. I was given the time to ask questions and were always kindly answered. . All were very friendly. I was given the time to ask questions and were always kindly answered. More
by Carnew
Employees Worked With
Will Hancock
April 25, 2019
Neil Huffman Honda of Frankfort is the Best!! The staff was both courteous and competent. A positive experience made even more so by Salesman Brian Tournage. Got a good deal on a great vehicle. The staff was both courteous and competent. A positive experience made even more so by Salesman Brian Tournage. Got a good deal on a great vehicle. More
by Radix
Employees Worked With
Brian Tournage
April 03, 2019
Everyone that assisted me in the buying process Buying my new car here was the BEST car buying experience I have ever had everyone bent over backwards to make sure my experience was top notch And Buying my new car here was the BEST car buying experience I have ever had everyone bent over backwards to make sure my experience was top notch And I would definitely recommend them to everyone I know More
by Mark22
Employees Worked With
Casey BENNET, Drew Sammons
April 03, 2019
Dealership full of Crooks This place preys on the young and the elderly. They sold my 21 year old son a 2019 car with no credit, no work history & no means at all to pay for th This place preys on the young and the elderly. They sold my 21 year old son a 2019 car with no credit, no work history & no means at all to pay for this vehicle. Even took a trade from my son on a car that wasn't his. it was registered to my mother. refuse to do anything at all to fix this mess Lance talked my son into doing. This place should be shut down for doing people like this , making shaddy deals and taking things from people The dealership is a bunch of crooks. Its a shame there isn't good people in this world anymore. People that look out for one another instead of screwing them!!!!! More
by Nikki123
Employees Worked With
Lance
March 28, 2019
First Class Customer Experience Great buying experience. Couldn't have gone any smoother or less stressful. Negotiations were friendly and transparent. Respectful, courteous, atte Great buying experience. Couldn't have gone any smoother or less stressful. Negotiations were friendly and transparent. Respectful, courteous, attentive and no pushy over-bearing sales tactics. Highly recommend working with Bryan as your sales professional. More
by David C
Employees Worked With
Bryan Turnage and Brandon Bower
March 11, 2019
Great experience! Probably one of the best experiences at a dealership in a long time. Mr. AJ was very nice and not pushy. I will be back soon for my free service! Probably one of the best experiences at a dealership in a long time. Mr. AJ was very nice and not pushy. I will be back soon for my free service! More
by Barryb
Employees Worked With
AJ Hood
February 28, 2019
Rude customer service in Service Section , The rep was not ready to honor their own coupons which they honored in the past and when asked that i speak to a manager, they say there is no manag , The rep was not ready to honor their own coupons which they honored in the past and when asked that i speak to a manager, they say there is no manager and they can do nothing about it. i left the car and asked them to charge me the full price and i will speak to manager when i return for pickup and the rep says OK and then the manager calls and says i didn't sign the work order for them to do the repair and i need to go back again to sign the work order. i even told the manager that i was not asked to sign anything but he says that is my mistake More
by Mahesh devata
Employees Worked With
Ian
February 12, 2019
Friendly informative service I found staff to be friendly, informative and they didn’t pressure me. They were thorough and made sure all decisions were up to me. I found staff to be friendly, informative and they didn’t pressure me. They were thorough and made sure all decisions were up to me. More
by CVJim
Employees Worked With
The name I remember is AJ Hood, but the young business manager who did the paperwork was pleasant as well.
January 28, 2019
Purchased a Pilot Was very appreciative that when we asked for their best offer, they gave it. No hassle with True Car experience. Worth the drive! Willie was so helpfu Was very appreciative that when we asked for their best offer, they gave it. No hassle with True Car experience. Worth the drive! Willie was so helpful and friendly. First time buying a car that I didn't feel stressed over the experience. More
by Mom of 3
Employees Worked With
Willie Willard
