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Neil Huffman Honda of Frankfort

Frankfort, KY

4.5
361 Reviews

1440 Versailles Road

Frankfort, KY

40601

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Showing 361 reviews

April 25, 2020

Mark Alexander and the entire sales team did an amazing job. My buying experience was a easy, pleasant and fast. I will definitely buy from them again.Thank You! More

by Patrick Wentworth
Recommend Dealer
Yes
Employees Worked With
Mark Alexander, Neil Huffman
March 21, 2020

I have purchased many vehicles in my life and I have to say that I have always hated the whole experience. I mean I would rather go to the dentist. Surprisingly my experience with mark at Neil Huffman Fran More

by jballback24
Recommend Dealer
Yes
Employees Worked With
Jason Obrien, Andy Weeks
February 02, 2020

At 61, I’ve bought a few vehicles over the years. This was my first dealing with Huffman Honda and I’m sorry it took so long. I like to buy my cars via email and they respected my wishes. When we got to t More

by psl1999nascar
Recommend Dealer
Yes
Employees Worked With
Mark Alexander FIVE STARS
Feb 03, 2020 -

Neil Huffman Honda of Frankfort responded

We are so happy to hear you had a wonderful experience with our team! Thank you for choosing Neil Huffman!

January 01, 2020

BE CAREFUL Please be careful when you get your car serviced here. I had an extended warranty on my CRV due to a oil consumption issue (that's a whole other story More

by juniorjockey92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian williamson
Feb 03, 2020 -

Neil Huffman Honda of Frankfort responded

We understand that dealership management has been in contact with you to discuss your concerns. You can contact Service Manager Ian Williamson directly at a time most convenient for you at (502) 695-6100 or email ian.williamson@neilhuffman.com.

November 05, 2019

Car Repair Bobby was great to work with. My vehicle was fixed in reasonable time and Bobby kept me informed of the process. He was always pleasant to speak wit More

by TRitchey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby in Service
Nov 05, 2019 -

Neil Huffman Honda of Frankfort responded

Great, TRitchey! We're so glad to hear it. :) Thanks for leaving us an excellent review.

October 29, 2019

Excellent Customer Service ! We had the opportunity to work with Morgan Terry, senior sales executive at Neil Huffman Honda. He was very helpful for us answering every question we More

by Hariprasad & Kavitha Nair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Terry
Nov 04, 2019 -

Neil Huffman Honda of Frankfort responded

We're so glad you two had such a great experience! Thank you so much for the great review.

September 27, 2019

Excellent (Used) car buying experience! I am so grateful to the team at Neil Huffman Honda in Frankfort. I love my new (used) car! Mark Alexander & Cody Willhoite took great care of me while More

by lcmshannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alexander, Cody Willhoite, Cynthia Roe & (Manager) Lamont Chandler
Oct 15, 2019 -

Neil Huffman Honda of Frankfort responded

Thank you so much for the awesome review! We appreciate you taking the time to leave us feedback. We're so glad you had such a great experience at Neil Huffman. :) Enjoy your new (used) car!

September 21, 2019

Great experience The salesperson was professional, extremely helpful and never pushy. He answered every question we had and we came away knowing if we had a problem o More

by cindypop1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alexander, Cynthia Roe
Oct 15, 2019 -

Neil Huffman Honda of Frankfort responded

Wow, sounds like we did everything right! That's great! We really appreciate all of your feedback. Thanks for taking the time to give us a great review, and thanks for choosing Neil Huffman.

August 13, 2019

Highly Satisfied Customer Eric Potter was very prompt and informative in response to an email regarding a CRV that we were interested in. Upon visiting the dealership, he was More

by Debbie76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Potter
August 01, 2019

Great service Thank you, Mark Alexander. I'm very please with my purchase. Mark you listened you my wants and didn't try to push me out of my price range. Your team More

by Melissre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Alexander
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