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Neil Huffman Honda of Frankfort

Frankfort, KY

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361 Reviews

1440 Versailles Road

Frankfort, KY

40601

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Showing 361 reviews

July 11, 2011

Jeff Wyler is a great dealership with excellent staff. Their service department is outstanding with short wait times and updates as to the progress of your service. It is very clean and child friendly. More

by jmsanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael m.
July 08, 2011

As always, the service department at Wyler Honda was superb. Very friendly people all around and they are also dedicated to outstanding customer service. Poor Chett was floored when I left because I k More

by rn-ce-kendall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Herbert, Chett and Judy
July 06, 2011

I was immediately taken care of from the moment I arrived at the dealership. The staff was friendly, and concerned about my needs. I will return to Wyler Honda for future purchases. More

by kcraig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hancock, Will Hancock
June 27, 2011

I had a flat tire about a mile from Wyler's on the way to the airport in Louisville. They replaced my tire and sent me on my way in about 20 minutes -- plenty of time for my daughter to catch her flight. A More

by Laura Dake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
June 03, 2011

Aaron was super to work with and did everything that I asked him too. Dana on the other hand, well.....feel like the old bait and switch was pulled on me. Promised me .9% but only gave me 2.9 and said i More

by firechickenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Davis and Dana Arnold, Aaron Davis
Jun 06, 2011 -

Neil Huffman Honda of Frankfort responded

We are very sorry to hear that you were not 100% satisfied. We did work aggressively at the point of sale to acquire the lowest rate of financing, but the bank remained firm in their decision at 2.9% (this was not the dealership). Our goal is to always work as hard as possible to get the absolute best deal for our shoppers, and we are sorry that you were not fully happy.

May 23, 2011

Jeff Wyler of Frankfort has the best service team anywhere. They are very friendly and make you feel special. I had new tires put on today and my experience was wonderful...especially after I drove More

by Dsclemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie
May 21, 2011

This service department has been great to me and my family because we purchase the vehicle from them. No one else has service this van but Jeff Wyler Honda of Frankfort. I have always been treated resp More

by Arthur McKee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michl Mills
May 17, 2011

AS I have met all required xx ups for maintenance on a new vehicle and having done that twice with this dealership I have come to know the staff and the results of their work. Their attention to detail a More

by deewswain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Herbert, David Kaim
May 14, 2011

1. Appointments to meet needs of customer always 1. Appointments to meet needs of customer always available. 2. Treated with friendliness and respect. 3. Work done in a timely manner and done we More

by karenbeckerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby& Mike
April 30, 2011

Everyone on the staff in the service department is extremely friendly and knowledgeable. They bend over backwards to get you in when it is convenient for you and get you on your way with basic servic More

by duckman2310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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