Neil Huffman Honda of Frankfort

Patrick & Eric were wonderful to work with and so helpful. I love my new CRV EX and happy that I made the purchase @ Honda Frankfort. helpful. I love my new CRV EX and happy that I made the purchase @ Honda Frankfort. More

Best Car Buying Experience we have ever had! This was our first time buying from Neil Huffman Honda and we were very pleased! Mark Alexander was so friendly and helpful. He didn't rush us and wa This was our first time buying from Neil Huffman Honda and we were very pleased! Mark Alexander was so friendly and helpful. He didn't rush us and wasn't pushy. He answered every question we had! A truly knowledgeable sales person. Don't know the names of the others that helped us but they were also very friendly! We highly recommend this dealership! Jim and Connie Thompson More

Great dealership, Great Experience! I worked with Celina Ritter and Jason O'Brien to purchase 2020 Honda Odyssey EX-L. The process was smooth and no pressure at all. Overall, great exp I worked with Celina Ritter and Jason O'Brien to purchase 2020 Honda Odyssey EX-L. The process was smooth and no pressure at all. Overall, great experience. I highly recommend the dealership Zulfi H More

Best place too buy a new or used car everybody was so friendly. I was treated like family and very well pleased with my new car!! friendly. I was treated like family and very well pleased with my new car!! More

Eric Potter was a great salesman to work with. When we thought we’d lost hope on getting the car we wanted, he made it happen! At a good rate that was suited for us too. He made us feel very well taken ca thought we’d lost hope on getting the car we wanted, he made it happen! At a good rate that was suited for us too. He made us feel very well taken care of. Highly recommend going there for all your car shopping needs. More

Excellent Dealership and Excellent Salesman and Sales Manager. Bought a new 2019 CR-V for a great price. I drove over an hour and a half from Indiana to buy from Neil Huffman after finding a CR-V in a c Manager. Bought a new 2019 CR-V for a great price. I drove over an hour and a half from Indiana to buy from Neil Huffman after finding a CR-V in a color we wanted and they still had in the 2019 model and they didn't try to upsell me on the 2020 models they had and were very professional and courteous. A stark contrast to the dealership I had talked to locally who I wouldn't even send my mother in law to!!! Thank you Patrick and Mark for working with me to make a deal on price and purchase and thank you Cindy for the speedy and easy paperwork process and also to the young man who got the CR-V ready for me to drive off the lot and back to Indiana. More

Mark Alexander, is a good salesman who cares about the customer over the sale. He makes you feel comfortable with your choice. Mark is always there to answer any questions after the sale we have had. customer over the sale. He makes you feel comfortable with your choice. Mark is always there to answer any questions after the sale we have had. More

2020 CR-V XL purchase My initial contact with the sales rep, Morgan Terry was through an internet search, he promptly followed up with a phone call to find out my needs & w My initial contact with the sales rep, Morgan Terry was through an internet search, he promptly followed up with a phone call to find out my needs & what vehicle I was interested in. Most of our communications prior to going to test drive a CRV were done via email, text, & phone calls. I had purchased my previous CR-V from this dealership in 2014 as well as having it primarily serviced there. Due to COVID-19 restrictions, we were not allowed into the dealership upon arriving for a test drive, however, both vehicles were ready for the test drive upon arrival. When our test drive was complete, I had to call Morgan from outside to give him my decision & wait for him to bring the paperwork out to our car for signatures. While I am aware of the necessary COVID restrictions, I felt this process was somewhat impersonal as opposed to sitting inside the dealership going over the sales process with our rep. Perhaps, some outdoor seating while maintaining the required social distancing would have made the process more personal & professional. We were allowed into the service bay to sign all the financial paperwork & to complete our transaction. Our sales rep & finance manager were nearby to answer any questions. Morgan assured me he would be available via phone or email to answer any specific questions about the cars features & how to use them. More