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Neil Huffman Honda of Frankfort

Frankfort, KY

4.4
361 Reviews

1440 Versailles Road

Frankfort, KY

40601

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Showing 361 reviews

September 27, 2012

Repair/service on my 1997 Honda Accord SE. There was an oil leak plus it was due 90,000 mile service. The service reps were very courteous and explained the work that needed to be done. After my car was More

by liz.cravens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey and David (?Service Rep.)
September 13, 2012

I purchased my Honda CRV 7 years ago from Jeff Wyler Honda of Frankfort seven years ago. I am still very pleased with my car. The service department is excellent. I've purchased several new cars in d More

by nantom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 11, 2012

Will was excellent. Not pushy at all. He knew all the details and walked me through all the features (unlike some salespeople at other dealerships who in some cases learn about the car as they demonstrat More

by dcheckoway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hancock
September 04, 2012

Aaron and Jason were very professional, friendly, direct and a pleasure to work with. Would most certainly recommend them and this dealership to others looking for a Honda. More

by johnlepley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Davis
August 31, 2012

I have a 2008 Honda Civic. I took it to the dealer because of a coolant leak. The dealer checked and found a cracked block but thankfully this was covered by Honda. They took care of everything and di More

by kathy.young.9250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
August 29, 2012

We were treated very well in a timely maner an all the things they promesed an some things they didnt they did in a friendly maner with out hisatation i well come back a gan thanks john an pat aldridg More

by johnparts6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Tackett
August 25, 2012

My first service experience with the dealership. The people were professional and friendly. The work (just an oil change) was completed quickly and I was on my way. I LOVE my Civic. More

by Leslie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
August 18, 2012

I had a great "no-hassle" experience at this dealership. Brent was knowledgeable, friendly, and helpful. I got a good deal on my new Crosstour (which I love). I was very pleased with the over More

by Arazor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Tackett
August 14, 2012

Zero response to email and phone complaint about service. Written complaint to GM prompted a phone message from Service Manager. We emailed back with questions, but no response. Transmission failed at 109 More

by kodalexie
Customer Service
Recommend Dealer
No
Employees Worked With
General Manager and Sales Manager
Nov 11, 2013 -

Neil Huffman Honda of Frankfort responded

We are sorry you did not have a pleasant experience at Jeff Wyler Honda of Frankfort. We take pride in our customer service and would like a chance to earn your business back.

August 09, 2012

Overall, I had a great experience with Jeff Wyler Honda of Frankfort. They were very helpful! I had found the car online, and live about 3 hours away from Frankfort, and Aaron Davis was wonderful! He conta More

by Chelsie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Wyler, Aaron Davis
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