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Neil Huffman Honda of Frankfort
Frankfort, KY
361 Reviews
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Showing 361 reviews
August 27, 2013
I kept my old car for 20 years (sentimental reasons), but forged ahead with buying a new one, dreading the anticipated headaches and financial stresses. No cause for anxiety, though-- salespeople, especiall forged ahead with buying a new one, dreading the anticipated headaches and financial stresses. No cause for anxiety, though-- salespeople, especially Gary, are pleased when customers are prepared and have done their research and it takes the stress out of it for everyone. I should've done this years ago, and this Honda dealership was definitely the right choice. More
by susanuk
Employees Worked With
Gary Fordon
August 13, 2013
This is the first vehicle I've ever purchased primarily via the internet. Brent Tackett was my salesman. I informed Brent that I had a VERY negative encounter with Honda of Frankfort approximat primarily via the internet. Brent Tackett was my salesman. I informed Brent that I had a VERY negative encounter with Honda of Frankfort approximately 10 years and swore I would never do business with them. However, they have since changed owners and locations. This was the easiest transaction I've ever had when buying a car. No one pressured me on anything. They were very matter-of-fact, which I appreciate, and we mutually came to a great deal. I can't recommend Brent highly enough, and I would definitely do business with him again. More
by DrChris
Employees Worked With
Brent Tackett
August 13, 2013
I called the Frankfort location about a used vehicle at another location. The salesman I spoke to acted like it would be no problem to get the vehicle moved. During our conversation he kept wanting my in another location. The salesman I spoke to acted like it would be no problem to get the vehicle moved. During our conversation he kept wanting my information to run a credit check which I wasn't comfortable with, before seeing the vehicle in person. I stopped by the lot after work to discuss the vehicle I had called about. I told them I was in the market for a SUV. They showed me two other options, I test drove one. After the test drive I told them I wasn't interested in the vehicle and wanted to talk about the vehicle I called about. They tried every way to talk me out of the original reason I was there. I then asked about the warranty on the vehicle I wanted transferred and the salesperson told me it didn't have a warranty. I pointed out the picture with the warranty sticker and the description of the warranty online. He told me that was wrong and there wasn't a warranty. The manager then told me it was a mistake and he would call the other lot and tell them to remove the sticker. After they had wasted about thirty minutes of my time I left. I then got in the car and called the lot with the car to ask about the car. Everything seemed great and the guy said he would drive it down for me to drive. He told me he would call me back with more information. When I got the call back the vehicle had been sold. The vehicle hadn't been sold, they didn't want to deal with the warranty. A company should stand behind it's product and warranty, mistake or not. They shouldn't try to pressure me into another vehicle that I told them clearly I did not want. I will never shop at one of these locations again. More
by Kelly813
Employees Worked With
Blake
August 09, 2013
We knew what we wanted. We knew what we could afford and Will Hancock delivered. He delivered from the time I requested dealers from Truecar; he was the first to respond. He delivered the fair price accor Will Hancock delivered. He delivered from the time I requested dealers from Truecar; he was the first to respond. He delivered the fair price according to KBB. And it was all done in the minmum of time. He also programmed my phone into the Accord's system. Will was very helpful, courteous and knowledgeable. More
by joyce13
Employees Worked With
Will Hancock
August 09, 2013
We had a small snag w/ the first car we were interested in buying. Despite this, Will Hancock and the management more than made up for that and helped us purchase the vehicle we wanted at a great price. I in buying. Despite this, Will Hancock and the management more than made up for that and helped us purchase the vehicle we wanted at a great price. I would highly recommend getting in touch with Will if you are interested in a new Honda or pre owned vehicle. He really went above and beyond to make sure we were happy with our purchase. More
by mzegafuse
Employees Worked With
Will Hancock
August 08, 2013
Great buying experience. We purchased 2 cars -- a new car and a used car. I would highly recommend Honda of Frankfort and Brent Tackett was great to work with. car and a used car. I would highly recommend Honda of Frankfort and Brent Tackett was great to work with. More
by msutton7
Employees Worked With
Brent Tackett
August 08, 2013
This was our 5th Honda purchase from Jeff Wyler Honda of Frankfort. We have never had a bad experience dealing with Jeff Wyler sales or service. Very friendly and knowledgeable employees. Car shopping is Frankfort. We have never had a bad experience dealing with Jeff Wyler sales or service. Very friendly and knowledgeable employees. Car shopping is one of our least favorite things to do, but Jeff Wyler makes the experience bearable. Would definitely recommend the dealership in general and Will Hancock specifically. More
by mdepitts
Employees Worked With
Will Hancock
August 03, 2013
I had to get a more fuel efficient car for work, so I went to Jeff Wyler not sure what to buy. Tony showed me the new Civic. It gets great mpg and is a cute car. He gave me a good deal, so I bought my fi went to Jeff Wyler not sure what to buy. Tony showed me the new Civic. It gets great mpg and is a cute car. He gave me a good deal, so I bought my first brand new car. I love it. I'll go to Jeff Wyler for my next new car. More
by ahsn7v98
Employees Worked With
Tony Lewis
August 01, 2013
They were able to assist my negative equity situation that no other Honda dealer was able to do. I would definitely recommend this dealership to anyone. Brent made sure I knew about the Honda vehicle I that no other Honda dealer was able to do. I would definitely recommend this dealership to anyone. Brent made sure I knew about the Honda vehicle I was buying and keeping me informed, Barry helped me have a pleasant buying experience, and Jason helped work out the deal with Honda finance. Thanks to all for your help! More
by chachi270
Employees Worked With
Brent Tackett
July 30, 2013
Stan was very helpful during our process of leasing a new car. I recommend this dealership for their courtesy, professionalism, and willingness to go the extra mile for the customer. car. I recommend this dealership for their courtesy, professionalism, and willingness to go the extra mile for the customer. More
by Sandylacey
