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Neil Huffman Honda of Frankfort

Frankfort, KY

4.4
361 Reviews

1440 Versailles Road

Frankfort, KY

40601

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Showing 361 reviews

November 30, 2013

We brought our 2011 Honda Odyssey in for routine service. Asked for oil change and tire rotation. We found out we had a bad CV axle and this was replaced under warranty. Went to pick van up and upon driving More

by Pharm1640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Ramsey
Dec 12, 2013 -

Neil Huffman Honda of Frankfort responded

We have tried to make this right by you. I am sorry you were not fully satisfied with our offer. Our goal is that every customer is fully satisfied and we are sorry that your experience was not.

November 13, 2013

My experience was very pleasureable. BrentTackett corresponded with me by phone and email and knew exactly what I wanted before I got to the dealership. He had picked out a couple of vehicles that h More

by smcnees222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Tackett
November 13, 2013

Car buying is not my thing and I was dreading the prospect of going through the process. However my experience at Jeff Wyler Honda in Frankfort was very positive. I got answers to my questions and a More

by Mayoandhardin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Tackett
November 05, 2013

Great service department. Always keep me informed on what services are being done and the price of each service. I cannot say enough great things about Jeff Wyler service department. I do not dread ta More

by Ccmto2733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chett Earnhart
October 30, 2013

This is my second car from Jeff wyler and Tony Lewis. Tony is a very great sales person. The last car that I got from them was on 10/26/13 and I asked that everything be ready to go when I got there. Ton More

by rlunsford3897
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lewis
September 27, 2013

Always great service. Wonderful staff. Always helpful and trust worthy. Definitely recommend. 3 cars bought from here and serviced here. Will definitely keep coming back. More

by gailpopz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service department are excellent
September 11, 2013

I always prefer to get my Vehicle serviced from Honda.. and Jeff is always the man who comes in and provide me the detail information with some recommendations on what is good for the vehicle. so I always More

by ashokkuppala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
September 11, 2013

In praise of service at this dealership! We bought our white Honda Odyssey new in 2003 from Jeff Wyler in Frankfort and have used them for service since then as they have always been refreshingly honest a More

by thatjacksprat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chett Earnhart and Carl Birkhead
September 10, 2013

Dealt with Aaron Davis, awesome young man. Very kind and attentive. Stayed in contact with me for a week while I waited on my Insurance check to come in. Went above and beyond what I expected from a Car S More

by PamPartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Davis
September 04, 2013

Great experience, knowledgeable staff, good management. Came here (Jeff Wyler Frankfort) instead of Don Jacobs in Lexington because I'd been bringing my 2004 Honda Accord to Frankfort for service and liked More

by bnewman629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALSO Barry and Rob, Dustin Maynard
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