Neil Huffman Honda of Frankfort
Frankfort, KY
Filter Reviews by Keyword
By Type
Showing 361 reviews
Excellent Experience My wife and I had an excellent experience at Jeff Wyler Honda in Frankfort. We had search for the pre-owned car we wanted and was helped out through My wife and I had an excellent experience at Jeff Wyler Honda in Frankfort. We had search for the pre-owned car we wanted and was helped out through the whole experience with Blake Pertuset. Blake went above and beyond for us. We are extremely satisfied with our CRV and we appreciate all of Blake's help. More
New to Jeff Wyler Frankfort Service - Great Regular maintenance schedule and need for tire brought me to Jeff Wyler Frankfort. Their new service manager has been my "go to guy" for many years s Regular maintenance schedule and need for tire brought me to Jeff Wyler Frankfort. Their new service manager has been my "go to guy" for many years so time to try the "new" shop. The nice surprise was everyone else from managers, service desk, mechanics, and cashier are top notch as well. I left realizing even the cashier had me smiling and I usually don't do that when I pay a bill. Attention to detail on my 95 model was the same as my 2011 model. I will continue to get my service at Jeff Wyler - thanks. More
Worth the 25 minute trip to Frankfort I worked with Olga Ghazaleh ans she was responsive and helpful. I cam in from Lexington so wanted things ready when I got there to minimize the numbe I worked with Olga Ghazaleh ans she was responsive and helpful. I cam in from Lexington so wanted things ready when I got there to minimize the number of trips I would have to take and she had everything ready and set up. I would definitely return to this dealer - lots of inventory and easy to deal with. A friend of mine told me years ago that if the dealer agrees with your price, you paid too much, but in this case I think our agreed to price was fair and one that we agreed to easily and without the old-fashioned dealer games. Great experience. I will go back. More
Super Customer Service Altho because it was Monday and the Lenders were backed up from weekend sales, this deal took longer than expected, the dealer and staff were supporti Altho because it was Monday and the Lenders were backed up from weekend sales, this deal took longer than expected, the dealer and staff were supportive during the wait! we made a great deal and i would recommend them to anyone! More
'15 Odyssey My wife and I experienced two bad interactions with other Honda dealers, but Wyler in Frankfort had what we wanted and was much easier to work with. My wife and I experienced two bad interactions with other Honda dealers, but Wyler in Frankfort had what we wanted and was much easier to work with. Blake was a pleasure to work with. More
Buying a used Honda I had a pleasant buying experience; my overall experience is just so-so though. This is the first large dealership that I have ever bought a car from I had a pleasant buying experience; my overall experience is just so-so though. This is the first large dealership that I have ever bought a car from. It was prettly low pressure. Madison in sales really worked with me to get the price on the 2006 Honda that I wanted and to get my payments where they needed to be. Madison is friendly and professional. I did have one mishap. The car was leaking oil badly the first night I got it home. I took it back as soon as they opened the next day, and Chett in the Service Dept. fixed it right away and compensated me with a certificate for a free oil change with filter. It no longer leaks oil. I was told that there wasn't a significant oil loss. Oh, and I had to re-sign some paperwork too that day; I was given the wrong forms the day I bought the car. Also, I am still waiting on my Wal-Mart gift card (for test driving a vehicle). It's been 12 weeks. I was told it would take 6 to 8 weeks. It's just the priciple of it. More
Great car 2014 Civic Madison did a nice job finding the right car for us. She is pleasant to work with and knowledgeable. Robbie Herbert is an excellent dealermanager. Madison did a nice job finding the right car for us. She is pleasant to work with and knowledgeable. Robbie Herbert is an excellent dealermanager. More
Sales staff are rude and unfriendly Recently had a negative experience with Will Hancock. He was very rude and arrogant. "why do you think you deserve the 230 deal" as well as other unfr Recently had a negative experience with Will Hancock. He was very rude and arrogant. "why do you think you deserve the 230 deal" as well as other unfriendly comments. Even though I have bought two cars from him I would not recommend him or this dealership. Was previously misrepresented on terms by him. Also was greeted by a man with a rude demeanor. More
Second time I've bought a car from Jeff Wyler This is the second time in three years that I have bought a car at Jeff Wyler. They've sold me on checking them out for future purchases. Madison was This is the second time in three years that I have bought a car at Jeff Wyler. They've sold me on checking them out for future purchases. Madison was wonderful to work with. Told her what I was looking for and let me know when they a used car come in that fit our needs. It was a better and newer used car then what competitors were showing me. Always have treated me well and follow up was great. More
Honda of Frankfort's Blake Pertuset ROCKS! My husband and I just purchased a 2015 Honda Fit EX-L at Honda of Frankfort. We could not be happier with our whole car-buying experience. Each pers My husband and I just purchased a 2015 Honda Fit EX-L at Honda of Frankfort. We could not be happier with our whole car-buying experience. Each person involved in this transaction was friendly, helpful and knowledgeable. Blake Pertuset is an excellent salesman -- charming and honest! First time I ever hugged a car salesman in my life! Even fellow salesman, Brandon Elliott, had good things to say about his friend and co-worker, Blake. That, to me, says a lot about the teamwork present at Honda of Frankfort! The Honda Fit is an excellent automobile. It's extremely fun to drive, has many features found in larger sedans and is very fuel-efficient. So far we are averaging 40 mpg! The great safety rating on the Fit helped us seal the deal, too. I highly recommend Jeff Wyler Honda of Frankfort!! More