Neil Huffman Honda of Frankfort
Frankfort, KY
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Excellent customer service This dealership worked diligently with me to enable me to purchase a Honda Civic, They made every effort to make my purchase as painless as possible! This dealership worked diligently with me to enable me to purchase a Honda Civic, They made every effort to make my purchase as painless as possible! I recommend this dealership for their dedication to their customers! More
Best car experience! Alex was super helpful and understand! He got me the perfect car; he took care of everything! Very friendly and comfortable, I will recommend Alex to Alex was super helpful and understand! He got me the perfect car; he took care of everything! Very friendly and comfortable, I will recommend Alex to everyone! More
Difficult to get return phone calls, sales staff indifferent I had a bad experience in shopping for a nice, pre-owned car. While the salesperson was nice upfront, when he realized we were looking at pre-owned c I had a bad experience in shopping for a nice, pre-owned car. While the salesperson was nice upfront, when he realized we were looking at pre-owned cars, he seemed to lose interest in the sale. It took days to get a return call regarding financing - I'm still waiting to hear from them. I guess they're only interested in selling higher end new cars rather than trying to help someone find a safe, affordable and reliable car. Thanks, but no thanks. I will keep driving what I have and will not consider ever buying at this dealership. More
Great Place to buy a car! Easy to work with My wife and I recently bought a 2014 insight at Jeff Wyler. I did the pre aprove on line and with in 15 min. my wife called and told me that Madison h My wife and I recently bought a 2014 insight at Jeff Wyler. I did the pre aprove on line and with in 15 min. my wife called and told me that Madison had called did not think it would be that fast. Talk with Madison a few times through e mail about what car I wanted and what my budget was, Madison had me do the application on line and e mail back she thought they could get it in budget. Madison was great to work with she was always quick to e mail back and the day she was off Tony sent me and e mail to confrim I would be into see the car. When we went to see the car and test drive it. Madison had the car warmed up and ready for a test drive. As I drove she explaine the car to me since this was my first hybird and talked about the features of the car. After the test drive it was just getting it into the budget I had set for buying a car madison never applied any pressure and worked great in getting the car payments into my budget. Most say I was a little hesitant at first thinking they would try to sell me a higher price car but she never did it was a pleasure buying a car off of Madison and truthfully it really didn't take that long to do all the paper work. I would highly recommend buying a car here and talking with Madison about what you are looking for she did excellent work meeting our needs. More
Great People! Great Experience! This is my third Honda - all purchased from Wyler Honda in Frankfort. I have nothing but the best to say about this dealership. Many of the same fri This is my third Honda - all purchased from Wyler Honda in Frankfort. I have nothing but the best to say about this dealership. Many of the same friendly faces have been around for all of my purchases. This is the first time I have had the pleasure to deal with Madison Furman. Madison is super friendly, helpful, and honest. If you are shopping for a vehicle, I recommend stopping by Jeff Wyler Honda in Frankfort. More
Good Experience Brent was very easy to work with. No pressure with a great car buying experience. Process was quick and easy. Car was missing extra key and dealership Brent was very easy to work with. No pressure with a great car buying experience. Process was quick and easy. Car was missing extra key and dealership helped cover cost for a new one. Would definitely recommend buying from Jeff Wyler. More
Wonderful Experience I would like to say a public thank you to the professionals at Jeff Wyler in Frankfort for making our buying experience hassle free, efficient, and as I would like to say a public thank you to the professionals at Jeff Wyler in Frankfort for making our buying experience hassle free, efficient, and as pleasant as you could hope for. I would also like to specifically thank our sales associate Brent Tackett for his diligence throughout the process and for putting us in the perfect vehicle for our family. We will definitely visit Jeff Wyler for future purchases. More
Great Experience I can't remember the last time that i had a good experience at a dealership until now. Alex has the patience to work with you and knowledge that help I can't remember the last time that i had a good experience at a dealership until now. Alex has the patience to work with you and knowledge that help you to make the right decision and feel good about it. More
Super Experience Blake was my salesman and was absolutely phenomenal! Jeff Wyler in Frankfort is top notch! Will was very informative also. I would highly recommend Blake was my salesman and was absolutely phenomenal! Jeff Wyler in Frankfort is top notch! Will was very informative also. I would highly recommend Jeff Wyler Honda in Frankfort! We bought a used VW Jetta Wagon and love it. More
Slipping a Bit I've gone to Jeff Wyler Honda (xxk/a Honda of Frankfort) for almost 20 years. I'm now finding the customer service to be lacking. Gone are the welcomi I've gone to Jeff Wyler Honda (xxk/a Honda of Frankfort) for almost 20 years. I'm now finding the customer service to be lacking. Gone are the welcoming gentlemen who would talk with you upon check-in. I couldn't tell you the names of any of the employees I worked with. Also, Jeff Wyler Honda seems to be the only dealership that does NOT wash your car when you come in for service. There are all manners of complimentary washes and vacuuming services at various local Toyota, Honda, and Mercedes dealerships. I'm considering transferring my business to a more convenient location in hopes of finding a better experience. The quality of work on my vehicle is still excellent though. More