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Neil Huffman Honda of Frankfort

Frankfort, KY

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361 Reviews

1440 Versailles Road

Frankfort, KY

40601

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Showing 361 reviews

March 25, 2015

Excellent customer service This dealership worked diligently with me to enable me to purchase a Honda Civic, They made every effort to make my purchase as painless as possible! More

by dhughes321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hancock, Olga Ghazaleh
March 25, 2015

Best car experience! Alex was super helpful and understand! He got me the perfect car; he took care of everything! Very friendly and comfortable, I will recommend Alex to More

by Mwinner900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 23, 2015

Difficult to get return phone calls, sales staff indifferent I had a bad experience in shopping for a nice, pre-owned car. While the salesperson was nice upfront, when he realized we were looking at pre-owned c More

by LadyinFrankfort
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brent Tackett
Mar 24, 2015 -

Neil Huffman Honda of Frankfort responded

We would like to express our apologies for the bad experience you received while dealing with our dealership. Nothing we can say can make up for your experience, however, please be assured that we take your comments very seriously and we will look into the situation and do all we can to make sure that we learn from our mistakes and do all we can to make sure that those mistakes are not repeated. Thank you for your honesty and for taking the time to bring what happened to our attention. Once again, we are sorry for your bad experience.

March 12, 2015

Great Place to buy a car! Easy to work with My wife and I recently bought a 2014 insight at Jeff Wyler. I did the pre aprove on line and with in 15 min. my wife called and told me that Madison h More

by jeff turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Lewis
March 11, 2015

Great People! Great Experience! This is my third Honda - all purchased from Wyler Honda in Frankfort. I have nothing but the best to say about this dealership. Many of the same fri More

by GoCats2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hancock, Tony Lewis
March 09, 2015

Good Experience Brent was very easy to work with. No pressure with a great car buying experience. Process was quick and easy. Car was missing extra key and dealership More

by cgdaugherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Tackett
February 24, 2015

Wonderful Experience I would like to say a public thank you to the professionals at Jeff Wyler in Frankfort for making our buying experience hassle free, efficient, and as More

by CTBurch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hancock, Brent Tackett
February 10, 2015

Great Experience I can't remember the last time that i had a good experience at a dealership until now. Alex has the patience to work with you and knowledge that help More

by Eliud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Maynard
February 09, 2015

Super Experience Blake was my salesman and was absolutely phenomenal! Jeff Wyler in Frankfort is top notch! Will was very informative also. I would highly recommend More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hancock, Blake Pertuset
February 09, 2015

Slipping a Bit I've gone to Jeff Wyler Honda (xxk/a Honda of Frankfort) for almost 20 years. I'm now finding the customer service to be lacking. Gone are the welcomi More

by coudan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
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