Neil Huffman Honda of Frankfort

Worst Dealership Ever Worst Dealership ever -- Even with emails confirming model and agreed to out the door price the general manager would not keep his word and sell me th Worst Dealership ever -- Even with emails confirming model and agreed to out the door price the general manager would not keep his word and sell me the vehicle. Even worse the GM could care less about his customers, had the gall to tell me he could care less if he had wasted the last hour of my life and that he had been in the office since 6 am. I immediately drove to a real dealership and purchased the same car in less than an hour. In the end don’t trust the GM at Neil Huffman – He could care less about his customers. More

Great experience Brent, John and Steve were great, made buying our new car an easy experience. Everyone was friendly, not overbearing... showed us lots of options, no Brent, John and Steve were great, made buying our new car an easy experience. Everyone was friendly, not overbearing... showed us lots of options, no rush to make a decision, and great pricing. Much better experience than Louisville dealers! More

New car buying made easy. Buying a new car is a scary experience( at least for me, been 10 years). Tyler England and the rest of the team at Neil Hauffman in Frankfort made it Buying a new car is a scary experience( at least for me, been 10 years). Tyler England and the rest of the team at Neil Hauffman in Frankfort made it way less painful. Tyler even drove 400+ miles to get me just the car and color I wanted, couldn't ask for more. Very carefully explained all the new do dads on my car, I'm not great with that stuff, but he was very patient. Love my new car and this dealership. More

Car buying made easy Was looking to buy a new Odyssey and they had the exact van we wanted for close to $3,000 cheaper than the Louisville and New Albany dealership. Drove Was looking to buy a new Odyssey and they had the exact van we wanted for close to $3,000 cheaper than the Louisville and New Albany dealership. Drove 45 minutes but they were awesome. More

Excellent Dealership I got a new 2016 Honda Pilot from the time I walked in the door the staff was friendly, and outgoing. The salesman Brent Tackett had complete knowledg I got a new 2016 Honda Pilot from the time I walked in the door the staff was friendly, and outgoing. The salesman Brent Tackett had complete knowledge on the different vehicles I was looking at, and comparison vehicles. The General Manager Steve Al-Jabiri worked within my budget, with the banks, and got me a great deal! John Daniels went over the financing paperwork in a professional manner. All three gentleman worked together to show me vehicle options, worked within my budget, and banks, and did the finance closing in a timely manner. They were very personal, friendly, and made me feel like family. Excellent customer service!! You will not be disappointed. More

Ended up being a very good experience. I just bought a 2012 Traverse from this dealership. The sales experience was fantastic. Evan couldn't have treated me any better. I had a few conce I just bought a 2012 Traverse from this dealership. The sales experience was fantastic. Evan couldn't have treated me any better. I had a few concerns after the sale. Steve Al-Jabiri, the General Manager, addressed all of my concerns very quickly. I feel confident that I received a very good deal from this dealership (under new management). I will definitely utilize their services in the future. More

Easy to work with. We have been customers since 2007 and just purchased a 2015 from them. Gary was helpful, low pressure, listened and answered all our questions. We a We have been customers since 2007 and just purchased a 2015 from them. Gary was helpful, low pressure, listened and answered all our questions. We are happy with our new Honda Crosstour. More

The best experience we have ever had trading cars. We dealt with Gary, Will and Dustin. Couldn't have been any better to us. Exceptionally nice and very accommodating . They went out the way to make We dealt with Gary, Will and Dustin. Couldn't have been any better to us. Exceptionally nice and very accommodating . They went out the way to make sure we got what we wanted. Thanks for a great experience. More

Awesome customer service Will and Gary were AWESOME in helping me with the purchase of my new 2015 CRV. Color, style and the bells and whistles were everything that i wanted. Will and Gary were AWESOME in helping me with the purchase of my new 2015 CRV. Color, style and the bells and whistles were everything that i wanted. I have always been a HONDA kinda person. I would recommend our Honda of Frankfort to anyone. Keep up the good work. More

Evan and Will were very helpful and understood what we were looking for. They put together a deal that we could accept and help expedite the transaction were very helpful and understood what we were looking for. They put together a deal that we could accept and help expedite the transaction More