Neil Huffman Honda

Great service, friendly and trustworthy team My family and I experienced fantastic service at Neil Huffman when our car was in need of fast repairs. As my family and I road-tripped from Chica My family and I experienced fantastic service at Neil Huffman when our car was in need of fast repairs. As my family and I road-tripped from Chicago to North Carolina in our 2011 Pilot, our car engine and oil pressure light lit up on the dashboard just outside of Louisville. We brought our car to Neil Huffman Honda Service to find out what was wrong. This is the nightmare situation that every road tripper dreads: a breakdown away from home and the need for quick repairs. It's a situation where, frankly, most car owners fear they will be taken advantage of. Our experience with Huffman was exactly the opposite of what most car owners would have expected. The staff were incredibly kind, welcoming, and friendly. Jay, Scott and the service team came up with a creative solution to get us back on the road that saved us time and money. Within a few hours we were back on our way and confident that our car was working smoothly and would get us to North Carolina safely! We highly recommend Neil Huffman Honda and are very grateful for their great service. More

Only given 1 key fob We bought a 2018 Mazda6 with push button start and were not told until after the sale it only had 1 key fob and that it would cost us $500 to get a se We bought a 2018 Mazda6 with push button start and were not told until after the sale it only had 1 key fob and that it would cost us $500 to get a second one for the car. Their dealer fees are also outrageous over $600. We should have never purchased a car there. We went to look at 5 cars listed on their website and only 1 was ready to be shown. We complained to several levels of management about the key issue and no one seemed to even care we had been swindled by their salesman, Earl “the deal maker.” He said it’s normal for them to sell cars with only one key! More

Great buying experience My salesman Carl Logsdon did a very nice job of keeping things simple and earning my trust. His no nonsense approach to selling cars has won me over My salesman Carl Logsdon did a very nice job of keeping things simple and earning my trust. His no nonsense approach to selling cars has won me over for the long haul. More

Amazing customer service I went here to purchase a 2011 Chevy Equinox that I had found online. Every step of the way I had someone making sure I was taken care of. Tyler, Mica I went here to purchase a 2011 Chevy Equinox that I had found online. Every step of the way I had someone making sure I was taken care of. Tyler, Micah, and Peggy went above and beyond for me. I'd recommend them to anyone looking to purchase. More

Terrible Service I’ve been there twice and have tried to charge me for a $4,000 fix on my car that was a recall that I got a paper in the mail. And second time they sc I’ve been there twice and have tried to charge me for a $4,000 fix on my car that was a recall that I got a paper in the mail. And second time they scheduled me for a recall on another Honda of mine, they closed that day for the Derby even though I set up an appointment 2 weeks in advance for May the fourth. Not to mention I live over an hour away from there but it’s the closest Honda dealership for me. Just overall terrible and I’ll drive the extra 30 minutes next time to go to a different one. More

Got a great deal at Neil Huffman Thanks to Carli and Tavis , they got me a great deal on a Honda Pilot. Thanks for your team work and follow through. You were the dealer Thanks to Carli and Tavis , they got me a great deal on a Honda Pilot. Thanks for your team work and follow through. You were the dealership that beat out the 3 others I was reaching out to. More

Excellent sales and service Just purchased a new CRV and traded my old CRV. Dealership met my internet based expectations on new car price and trade in. Travis is an excellent cu Just purchased a new CRV and traded my old CRV. Dealership met my internet based expectations on new car price and trade in. Travis is an excellent customer oriented sales person. From previous experience with my trade in car their service department is also top notch. Nothing is too much trouble in my experience. Only adverse comment I could make is,like all dealers in my experience once the deal on a purchase is agreed it seems to take ages to complete. More

More than just buying a car My wife and I have been looking for a second car for quite a while and were definitely in no rush. We had a bad experience buying our first car and di My wife and I have been looking for a second car for quite a while and were definitely in no rush. We had a bad experience buying our first car and didn't want to make the same mistake twice. Just thinking about buying another car made me extremely nervous. I lost my dad over a year ago and he was our go to for anything car related and I felt lost without him. As silly as it sounds, my wife told me to pray about it and pray to my dad to show me a sign. Well, after much research we finally decided to go to Neil Huffman Honda and look at a Kia Forte that we fell in love with. The salesman that I talked to on the phone was busy, so they paired us with Carl Logsdon. And let me tell you, that was my sign right there. He reminded me so much of my dad and is just a wonderful person. He took us on a test drive and sat in the back seat. He didn't throw out any crazy sales pitches, he answered all of our questions and was very honest. The car drove like a dream and he let me drive as much as I wanted to. The car was so friggin clean. It wasn't a brand new car but it sure looks that way. The payments were below what we wanted to pay. AND we get 4 free oil changes and so much more. It was just such a wonderful experience and we will definitely be going there in the future. Thank you again Carl and Neil Huffman Honda! More