Neil Huffman Honda

I purchased my vehicle 3 months ago and have never received a title or tags. The title clerk or their business office won’t return my phone calls. received a title or tags. The title clerk or their business office won’t return my phone calls. More

Travis was very helpful and attentive to my family and myself as we waited for my car. They got straight to the point and made sure I had everything I needed to go home in my new car. They were thoughtful myself as we waited for my car. They got straight to the point and made sure I had everything I needed to go home in my new car. They were thoughtful and nice. No games were played and I’m very happy with my 2021 Honda Passport Elite More

Do NOT buy your next vehicle from Neil Huffman Honda! They are dishonest and extremely unprofessional. I received three emails asking me to come to the dealership to test drive a car that I inquired abou They are dishonest and extremely unprofessional. I received three emails asking me to come to the dealership to test drive a car that I inquired about online. I said that the price was $1000 more than I was willing to pay. Then the manager asked if I would buy the car if it was $1000 less. When I got there the car was not on the lot yet! We sat down to discuss numbers on the vehicle that I wanted. I inquired about the vehicle being $1000 less than the asking price. The same manager said that he would not take off $1000 off the asking price. I left without buying a car. The GM emailed me and asked if my visit was satisfactory and how he could earn my business. I emailed him back and explained what had happened and told him how he could earn my business. He did not return my email. I called him. He did not return my call. As I stated Neil Huffman Honda is a very unprofessional car dealership! More

Just stopped by this morning after my shift to look at a used truck they had just listed for sale 3 days before. First guy told me it was around the back, held the door for me and said I needed to talk to C used truck they had just listed for sale 3 days before. First guy told me it was around the back, held the door for me and said I needed to talk to Christy about the truck in question. She comes out and asked me what I wanted. I told her and she tells me that she thinks the truck is going to the auction because of maintenance issues but she will go check. She comes back and tells me that the truck is going to auction. I ask what's wrong with it. She tells me that it has a bad drive shaft and it's not safe to sell it to me. Now I have heard some whopper's in my time but a 1995 Ford F350 4WD with a bad drive shaft being "unsafe" to sell is certainly a contender for top slot. Then she just looks at me, doesn't offer to sell me anything else or even ask what else I might consider. I had the cash burning a hole in my pocket but if that's not good enough. Well all I can say is I will tender my apologies for not going home and dressing up for the opportunity to spend my money in their business. More

I purchased a new 2020 Honda CRV on 11-19-20. I was very pleased with the customer service starting with Carli who was very prompt in responding to my request to schedule a test drive. She was very courteou pleased with the customer service starting with Carli who was very prompt in responding to my request to schedule a test drive. She was very courteous, friendly and efficient. The receptionist at the front desk was very pleasant and helpful when I arrived. My sales person, Luke, was very patient with me, answering all my questions and demonstrating how the vehicle operated as well as all the different features. He even made a follow-up call the day after I made the purchase. Eric did a very thorough job explaining all of the options available for financing and all of the extended warranties available. He was very gracious and helpful when I called a few days later with some additional questions. I was pleased with the overall sales experience. On a scale of 1 to 10, you were all an 11! More

This is my second review. The first review was all good. Since then we realized that we received no paperwork from the sale. My husband contacted our salesman who promised to email it to us. That was 5 days Since then we realized that we received no paperwork from the sale. My husband contacted our salesman who promised to email it to us. That was 5 days ago. Today we got the paperwork for getting the car licensed with my husband’s name and some random woman’s name. Now, not only do we have to get the paperwork but we have to straighten out the license issue. So while the buying process was easy the aftermath is a hot mess. More