Neil Huffman Honda

They were very helpful about how their service works. Answered my questions thoroughly. And really professional and courteous. Answered my questions thoroughly. And really professional and courteous. More

They were very professional, courteous and knowledgeable in the service department. They serviced my car in a timely manner and answered all my questions. in the service department. They serviced my car in a timely manner and answered all my questions. More

Good service day. CRV was in and out before promised. Great shuttle service. Very friendly staff. CRV was in and out before promised. Great shuttle service. Very friendly staff. More

My service by Kevin was absolutely what you want in the purchase of a new Honda. The whole Honda team did a fantastic job and would recommend this dealership to anyone. purchase of a new Honda. The whole Honda team did a fantastic job and would recommend this dealership to anyone. More

Great customer service as usual . Devonte was great. The process was quick and easy. Very cordial Devonte was great. The process was quick and easy. Very cordial More

My sales guy was awesome, everyone was very helpful and made it easier for me. made it easier for me. More

Timely service, overly aggressive on service recommendations, which leads to confusion about what services are actually needed. recommendations, which leads to confusion about what services are actually needed. More

I enjoyed my car buying experience. Their efficiency and thoroughness helped to build our trust and earn our business again. Their efficiency and thoroughness helped to build our trust and earn our business again. More

Excellent dealership. Job well done.Salesman was friendly& was very informative about the pickup that I bought. Job well done.Salesman was friendly& was very informative about the pickup that I bought. More

Do NOT be persuaded to buy Gap insurance from Neil Huffman Honda in Clarksville when making a purchase. We were told if we cancelled our gap insurance before 2 years, we would get a prorated refund of Huffman Honda in Clarksville when making a purchase. We were told if we cancelled our gap insurance before 2 years, we would get a prorated refund of our gap premium. We made the purchase of a new Honda Ridgeline in Jan 2022 and paid over $700 additional for gap insurance. We called both the gap insurance company and Neil Huffman on Nov 8, 2023 ( well before the 2 year deadline) and cancelled coverage. We were advised our refund would be over $500. 4 months later we have not received the refund despite bi- weekly calls and emails to Duncan and Eric in the finance department and Dave Grover the general manager. Both the insurance company and Neil Huffman confirm the cancellation snd the refund amount. Save yourself the headache and DO NOT purchase from this dealership. They will not return phone calls or emails to us to resolve this simple matter. This does not convince us they would handle any other issue any differently. The dealership has the refund $, but will not refund them to us as promised. More