Neil Huffman Honda

Excellent Service Department I bought my 2006 Odyssey from Neil Huffman and I live in Louisville. From routine checkups to anything I need done, I go back because of Dave Grover I bought my 2006 Odyssey from Neil Huffman and I live in Louisville. From routine checkups to anything I need done, I go back because of Dave Grover and Kris Carr in the Service Department. They are honest, Professional and I TRUST them. They don't try to sell me something I do not need and I know that when I leave everything is going to be fixed and running perfect. More

MISLEAD TO THE POOR HOUSE I have bought 4 vehicles and my daughter has bought 1 from N Huffman. I called ahead needing an inexpensive vehicle for my newly college graduated so I have bought 4 vehicles and my daughter has bought 1 from N Huffman. I called ahead needing an inexpensive vehicle for my newly college graduated son still searching for his dream job. After hearing about several used cars on their lot, I drove 25 miles to check them out. We saw a vehicle we liked but the salesman said the manager had put it back for his daughter. The manager came out to say he purchased something else for her, and that the only thing wrong with this car was the A/C wasn't working. We drove it, and he got an estimate for the A/C of $250.00 or less, so we were excited and bought it. Within 2 weeks of the purchase, the car would not start or run because of something that the whole dash would have to be removed to correct....for a mere $1,200.00!!! After swallowing that he drove for another 3 weeks before the whole radiator/antifreeze/water pump combo died.....so there went another $850.00! I called the store to speak to the manager but he was too busy to answer my call. I sent numerous emails, to customer service, to the manager himself, to the salesman, -- no response. It is very disturbing to me that all these issues came about in such a short time and that the ONLY thing wrong with the vehicle (as we were told more than once) was the A/C problem. I am afraid for my son to even drive the vehicle !!! It seems to have a timeline of every 2-3 weeks for a breakdown!!! What really sucks is that the personnel won't even acknowledge my emails or phone calls! No more business from us.....we have learned a very expensive lesson!!! More

So easy to work with Fast, efficient car buying. The entire process was easy and Carl was great to work with. Straightforward quote and negotiating that led to a quick s Fast, efficient car buying. The entire process was easy and Carl was great to work with. Straightforward quote and negotiating that led to a quick sale. More

Buy your next car here! Tavis brown is the best salesman, but he doesn't act like a car salesman. That is the main reason why i have bought 5 cars from him over the past 7 ye Tavis brown is the best salesman, but he doesn't act like a car salesman. That is the main reason why i have bought 5 cars from him over the past 7 years. Tavis and Steve, the sales manager, always bend over backwards for me. Everyone at Neil Huffman Honda is friendly and caters to your every need. More

Great atmosphere We recently purchased a new vehicle at Neil Huffman Honda in Clarksville and what an experience. The atmosphere in dealership was relaxed and comfort We recently purchased a new vehicle at Neil Huffman Honda in Clarksville and what an experience. The atmosphere in dealership was relaxed and comforting, the salesmen were low pressure, but helpful. More

Best experience in buying a car, ever! The whole team at Neil Huffman was absolutely great. They treat you with respect, listen to your concerns. Will recommend the Honda Team at Neil Huf The whole team at Neil Huffman was absolutely great. They treat you with respect, listen to your concerns. Will recommend the Honda Team at Neil Huffman to all my clients and friends. You can bet that my next car will come from this highly competent and actually caring team. Buying a new car doesn't have to be a nightmare. Those guys are great! More

Great experience! Our trade in and purchase of a 2015 Honda Fit was a great experience from start to finish and we came home with a sweet new car for my wife. Looking Our trade in and purchase of a 2015 Honda Fit was a great experience from start to finish and we came home with a sweet new car for my wife. Looking forward to a long relationship with this dealership. The Leavitts More

Great service and people! I was looking for a used car for a good price but had my heart set on a Honda CR-V. Prices to buy and lease were over my budget. After I had looked at I was looking for a used car for a good price but had my heart set on a Honda CR-V. Prices to buy and lease were over my budget. After I had looked at one of the used CR-Vs it was sold to someone else, which didn't bother me because I wasn't going to buy it. I really was considering leasing but again expensive monthly payments. I was about to call it a day when Luke Moreschi said he found out he was able to lease me a brand new 2015 CR-V within my budget. After much thought I decided to go ahead and agree. I'm glad I did. Love that car. More

Bought a Jeep at a Honda Dealership, What?? I had a very good experience at Neil Huffman Honda. I had been searching for a vehicle for months and finally decided on a Jeep based on my outdoor l I had a very good experience at Neil Huffman Honda. I had been searching for a vehicle for months and finally decided on a Jeep based on my outdoor lifestyle and on the great price. I contacted the dealership via email after having found my vehicle on one of many car-search websites, and received prompt attention and accommodation. Upon arriving at the dealership, I was greeted by a very approachable, unassuming, but very professional individual named Shawn. Shawn is an upstanding and forthcoming individual, even answering questions I knew were odd, but they allowed me to judge the quality and integrity of his character and of the quality of the dealership. As you can see by my ratings, they did not disappoint. The price I got on my vehicle was very good and fair. Of course, one always wants a great deal, and after receiving a "free" 2 year maintenance and service plan as part of the "thanks for buying from us", I knew I had found my vehicle and my dealership. The test drive was quite fun and no I am not an employee, nor am I related to anyone or have any ties to this dealership. Its quite a relief to have found my car and the staff at Neil Huffman made things go so quickly and smoothly. When purchasing a vehicle, do your research, but know that Neil Huffman Honda will treat you fairly. More

Extremely unprofessional, unethical treatment to customers I was in touch with sales reps for 2 weeks. Only when they assured that they have my specific model in stock - I agreed to drive to their dealership. I was in touch with sales reps for 2 weeks. Only when they assured that they have my specific model in stock - I agreed to drive to their dealership. I clearly told them it was 3 hrs drive for me. They assured everything is ready and I can come to test drive. As soon as we reached there, we were told that car was bought by someone else 15 min back. Everyone knows that these deals do not happen in matter of hours. I do not understand what do they think about the customers - can't we figure out that they are manipulating us ? They treated us in completely unacceptable way. I never expected such a behavior from any dealer - not surely from manufacturer of repute like Honda. Please be professional and ethical, not for your dealership but for the brand name of trust of American people - Honda. More