Neil Huffman Honda

Bought a Jeep at a Honda Dealership, What?? I had a very good experience at Neil Huffman Honda. I had been searching for a vehicle for months and finally decided on a Jeep based on my outdoor l I had a very good experience at Neil Huffman Honda. I had been searching for a vehicle for months and finally decided on a Jeep based on my outdoor lifestyle and on the great price. I contacted the dealership via email after having found my vehicle on one of many car-search websites, and received prompt attention and accommodation. Upon arriving at the dealership, I was greeted by a very approachable, unassuming, but very professional individual named Shawn. Shawn is an upstanding and forthcoming individual, even answering questions I knew were odd, but they allowed me to judge the quality and integrity of his character and of the quality of the dealership. As you can see by my ratings, they did not disappoint. The price I got on my vehicle was very good and fair. Of course, one always wants a great deal, and after receiving a "free" 2 year maintenance and service plan as part of the "thanks for buying from us", I knew I had found my vehicle and my dealership. The test drive was quite fun and no I am not an employee, nor am I related to anyone or have any ties to this dealership. Its quite a relief to have found my car and the staff at Neil Huffman made things go so quickly and smoothly. When purchasing a vehicle, do your research, but know that Neil Huffman Honda will treat you fairly. More

Extremely unprofessional, unethical treatment to customers I was in touch with sales reps for 2 weeks. Only when they assured that they have my specific model in stock - I agreed to drive to their dealership. I was in touch with sales reps for 2 weeks. Only when they assured that they have my specific model in stock - I agreed to drive to their dealership. I clearly told them it was 3 hrs drive for me. They assured everything is ready and I can come to test drive. As soon as we reached there, we were told that car was bought by someone else 15 min back. Everyone knows that these deals do not happen in matter of hours. I do not understand what do they think about the customers - can't we figure out that they are manipulating us ? They treated us in completely unacceptable way. I never expected such a behavior from any dealer - not surely from manufacturer of repute like Honda. Please be professional and ethical, not for your dealership but for the brand name of trust of American people - Honda. More

unprofessional Behaviour Everything was smooth until Charles Osbourne Sales Mgr.was involved He spoke over me and was Rude, loud and very unprofessional. As a result I purcha Everything was smooth until Charles Osbourne Sales Mgr.was involved He spoke over me and was Rude, loud and very unprofessional. As a result I purchased a new 14 Civic the same day at a another Dealer. More

I cannot tell you how pleased we are with the prompt and professional service we received from Brandon, Kameron and Tavis. While evaluating vehicles, Kameron actually brought a Honda Odyssey to our home to professional service we received from Brandon, Kameron and Tavis. While evaluating vehicles, Kameron actually brought a Honda Odyssey to our home to test drive. Their follow up was prompt yet not pushy. I really appreciate their efforts. We ended up leasing a 2014 Honda Odyssey Touring edition. My wife loves it, and she is the one who will be driving it. You know...Happy wife, Happy Life! More

Everything thing was good until I found out they ran a credit check on me when I paid cash. Sakes rep flat out told me they were not running a credit check. A few days later I find out from credit karma t credit check on me when I paid cash. Sakes rep flat out told me they were not running a credit check. A few days later I find out from credit karma that they did indeed run one even though I never asked for financing. Shady business practices. More

Kris Carr treats me like family. He goes above and beyond without pressuring me. I have been a customer since 2000 and expect to continue in the future. I wanted to take the time to say a BIG Thank you to Kr without pressuring me. I have been a customer since 2000 and expect to continue in the future. I wanted to take the time to say a BIG Thank you to Kris! Marcia Lattray More

Our experience at the dealership was great. Brian has excellent customer service skills and was very friendly. He also worked very hard to get us a price we wanted. The overall experience was great, he excellent customer service skills and was very friendly. He also worked very hard to get us a price we wanted. The overall experience was great, he did his best to make the entire process from beginning to end as easy as possible. Lastly we had our one year old child with us and he understood how valuable a quick and easy buying experience would be to us and he made it happen. I can't thank him enough and would highly recommend him and the dealership to others. More

We went to the Honda dealer to check out a used car we saw on line. We did not end up buying THAT car but Andrew found us a car I liked even better! Andrew was patient & kind. We were not pressured in any saw on line. We did not end up buying THAT car but Andrew found us a car I liked even better! Andrew was patient & kind. We were not pressured in any way! Everyone was very friendly and overall the car buying experience was a great one!! More

Excellent service. Brian was very knowledgeable and helpful to me in making my first new car purchase. Thanks brian. Go see Brian before you buy. helpful to me in making my first new car purchase. Thanks brian. Go see Brian before you buy. More

Dealer was very nice. I do not feel like my trade in value was accurate, but I do like my new car. Overall it was an ok experience. value was accurate, but I do like my new car. Overall it was an ok experience. More