Neil Huffman Honda

Make sure you ask the right person your questions. We scheduled a test drive online and were called the morning of to confirm, but when we arrived, no one had any knowledge of our appointme t or the ca We scheduled a test drive online and were called the morning of to confirm, but when we arrived, no one had any knowledge of our appointme t or the car we had enquired about. The salesman we worked with wasn't the most knowledgeable, thankfully we had researched the car online before hand and didn't need him to answer our questions. He also gave us misinformation about financing vs paying the total. He assured us there was no difference in what we would pay other than interest. We specifically asked is there was a finance charge and he said no. We should have asked again when we got to the finance office with the sales manager, but after being there for 3 hours waiting for things to be processed, we just forgot to ask again. Turns out there was an additional charge of $270. Unfortunately we did the see it until we had left and they had closed. When we finally got in touch with them, they said there was nothing they could do about it and made no attempt to to right it. Also, once we had purchased the car, they weren't able to locate the second key. There were several employees searching and they pulled out a comical amount of random keys from various drawers, but none of them were the one needed. I'm still waiting to hear from them about my second key. Overall, the office seemed unorganized. More

Happy Customer Zach did a great job demonstrating the features of the car. He was professional, yet personable. I would this salesman to my friends. I bought a car f Zach did a great job demonstrating the features of the car. He was professional, yet personable. I would this salesman to my friends. I bought a car from him-that really says it all! More

HRV NEW OWNER LUKE WAS A WONDERFUL SALESMAN AND KAMERON MADE THE PAPERWORK EASY. THEY WORKED WITH ME ON LINE AS WELL AS ON THE PHONE. GREAT EXPERIENCE. LUKE WAS A WONDERFUL SALESMAN AND KAMERON MADE THE PAPERWORK EASY. THEY WORKED WITH ME ON LINE AS WELL AS ON THE PHONE. GREAT EXPERIENCE. More

Service on 2008 Honda Accord The Service Team is excellent. I have had wonderful experiences with all staff in the Service Department since I purchased my Accord in 2008. Lynn M The Service Team is excellent. I have had wonderful experiences with all staff in the Service Department since I purchased my Accord in 2008. Lynn Mallory is an excellent Master Mechanic and explains anything I need to know. Even the team that takes me to work and picks me up are very courteous and we have great conversations while riding to and from. I wouldn't go anywhere else to buy or service a Honda. Love them! More

Fantastic Experience at Neil Huffman Honda I had such a great experience buying my Honda Pilot at Neil Huffman. I had my heart set on white and Brandon Bower and Erik Strange did everything th I had such a great experience buying my Honda Pilot at Neil Huffman. I had my heart set on white and Brandon Bower and Erik Strange did everything they could to make it happen in a very timely manner. When it came in after just a short time it looked AMAZING They SUV is awesome the service was outstanding! Zack Ruch was so patient teaching me all the new features inside and out step by step. My financing options were fair and very clearly explained. I am looking forward to long car buying relationship with this dealership! More

Time for a new car? Neil Huffman is the place to go. We were greeted as we got out of our vehicle and were very pleased with the car buying experience. Both Mr Esparza and the Sales Manager were personab We were greeted as we got out of our vehicle and were very pleased with the car buying experience. Both Mr Esparza and the Sales Manager were personable and helpful. We came back for a second visit and completed our purchase with excellent assistance from those mentioned before. More

Amazing Service My experience at Neil Huffman was flawless. I was able to get in and out in a quick amount of time and know that my car was taken care of with no worr My experience at Neil Huffman was flawless. I was able to get in and out in a quick amount of time and know that my car was taken care of with no worries. Thank you to Scott K. who helped me out. He was fantastic! More

Started off well, middle not too good, but did buy. While my initial visit went well, my middle one with my online quote was not. The dealership would not honor the online quote so I left. Ended up le While my initial visit went well, my middle one with my online quote was not. The dealership would not honor the online quote so I left. Ended up leaving but was then contacted by one of the sales managers who investigated and called me back and was able to make the deal at the price given. Research, research is my recommendation. My sales associate, Zack was extremely pleasant and very kind, helped me to learn a little about the vehicle and all the bells and whistles!! More

Wonderful Shopping Experience I found this dealership on Cars.com and researched the Honda dealers listed. I chose a couple of places that had the vehicle I wanted. I called to m I found this dealership on Cars.com and researched the Honda dealers listed. I chose a couple of places that had the vehicle I wanted. I called to make sure the vehicles were still available. Huffman seemed to have the best price, so I drove the 110 miles to check it out. Jerry Garner was my salesman and he was great to work with. We negotiated a couple of times and worked out a deal that, I believe, was the best I could have gotten. Kameron Huffman, finance manager, was well organized and completing the paperwork was a breeze. Jerry went through all of the controls on the vehicle before I left. He was also very sensitive to my needs. I would highly recommend this dealership to anyone shopping for a Honda or any pre-owned vehicle. PKC More

I have been taking my Element to them since I got it in 2004 They are always friendly, and the service is outstanding. They make sure everything is working properly, and advise me on service I need to have done They are always friendly, and the service is outstanding. They make sure everything is working properly, and advise me on service I need to have done before it gets really bad, like my brake pads.I would not take my car anywhere else. They rock! More