Neil Huffman Honda
Clarksville, IN
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Fantastic customer service and excellent work I've been taking my Honda to this location for a long time now and am ALWAYS pleased with the service and the work. They always take the time to work I've been taking my Honda to this location for a long time now and am ALWAYS pleased with the service and the work. They always take the time to work with you, explain everything, are very courteous and get the work done in a very timely manner. I will continue to take my car there in the future and highly recommend this service center. My last issue was handled by Adam and began with my phoning the service center with a question...from that point on he returned my phone calls in a timely manner, worked with me regarding what needed to be done....he went above and beyond and it is much appreciated. More
Our fifth Honda from Neil Huffman's Greentree Just purchased the fifth Honda at the Greentree store. Great service and they beat all other area Honda stores for the price. Thank you for a wonderfu Just purchased the fifth Honda at the Greentree store. Great service and they beat all other area Honda stores for the price. Thank you for a wonderful experience. More
REGULAR MAINT. ANOTHER GREAT EXPERIENCE AT HUFFMAN HONDA. REGULARLY SCHEDULED WAS DONE QUICKLY AND VERY EFFIECIENTLY. Staff is very attentive and completed task qu ANOTHER GREAT EXPERIENCE AT HUFFMAN HONDA. REGULARLY SCHEDULED WAS DONE QUICKLY AND VERY EFFIECIENTLY. Staff is very attentive and completed task quickly. Entire staff is friendly and engaging, from Service Tech to Office Staff, everyone makes an effort to speak. More
Normal Maintenance Service was performed promptly and the staff was very courteous. The waiting area was comfortable and coffee was available for everyone. A shuttle s Service was performed promptly and the staff was very courteous. The waiting area was comfortable and coffee was available for everyone. A shuttle service is available for anyone who may need to be at another location while service is being performed. More
Great buying experience We can't say enough good things about Yusel Esperanza and all the sales team. We got exactly what we wanted at a fair price, and they beat USAA's fina We can't say enough good things about Yusel Esperanza and all the sales team. We got exactly what we wanted at a fair price, and they beat USAA's financing terms, even! Expectations exceeded. More
First checkup was a breeze In and out in under an hour, which included a tire rotation and oil change. The staff was professional, quick to get me in and out. In and out in under an hour, which included a tire rotation and oil change. The staff was professional, quick to get me in and out. More
Great car buying experience I desperately needed a car but was on a tight budget. The sales staff at Neil Huffman Honda went the extra mile and I got a new Accord at an amazing p I desperately needed a car but was on a tight budget. The sales staff at Neil Huffman Honda went the extra mile and I got a new Accord at an amazing price. I really appreciate that the staff was attentive to my situation.These guys are great and I love my new Accord! I highly recommend Neil Huffman for your next car purchase. More
Emergency Tire Replacement Needed emergency replacement of tire in 2016 Odyssey. Contacted Service Department (Zach) to arrange. Car was towed to Neil Huffman at noon. Unfort Needed emergency replacement of tire in 2016 Odyssey. Contacted Service Department (Zach) to arrange. Car was towed to Neil Huffman at noon. Unfortunately. the rim required replacement. Zach had the technician put the spare tire on the car. Rim was ordered and by 10:00 the next morning, the tire and rim were replaced. More
Make sure you ask the right person your questions. We scheduled a test drive online and were called the morning of to confirm, but when we arrived, no one had any knowledge of our appointme t or the ca We scheduled a test drive online and were called the morning of to confirm, but when we arrived, no one had any knowledge of our appointme t or the car we had enquired about. The salesman we worked with wasn't the most knowledgeable, thankfully we had researched the car online before hand and didn't need him to answer our questions. He also gave us misinformation about financing vs paying the total. He assured us there was no difference in what we would pay other than interest. We specifically asked is there was a finance charge and he said no. We should have asked again when we got to the finance office with the sales manager, but after being there for 3 hours waiting for things to be processed, we just forgot to ask again. Turns out there was an additional charge of $270. Unfortunately we did the see it until we had left and they had closed. When we finally got in touch with them, they said there was nothing they could do about it and made no attempt to to right it. Also, once we had purchased the car, they weren't able to locate the second key. There were several employees searching and they pulled out a comical amount of random keys from various drawers, but none of them were the one needed. I'm still waiting to hear from them about my second key. Overall, the office seemed unorganized. More
Happy Customer Zach did a great job demonstrating the features of the car. He was professional, yet personable. I would this salesman to my friends. I bought a car f Zach did a great job demonstrating the features of the car. He was professional, yet personable. I would this salesman to my friends. I bought a car from him-that really says it all! More