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Neil Huffman Acura at Oxmoor
Louisville, KY
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We bought a car from Neil Huffman Accura at Oxmoor. They failed to disclose that the vehicle had been involved in 2 accidents with airbags deployed. They claimed the car had "clean carfax," since neither a failed to disclose that the vehicle had been involved in 2 accidents with airbags deployed. They claimed the car had "clean carfax," since neither accident had appeared at that time in Carfax. They were able to sell us the car before Carfax caught up to the history. Acura at Oxmoor bought the vehicle at auction - these issues are typically known at the time of the auction. Furthermore, Acura completed their "Pre-delivery inspection" and "Maintenance inspection" before selling us the car. Two accidents should have been obvious during these "professional" inspections. They either knew and didn't say anything, or their so-called "inspections" are worthless. Acura at Oxmoor charged us full price for the car and never mentioned the accidents. **BUYER BEWARE** More
Joey Gumer was great working with in purchasing a used Lexus; knowledgeable, professional and was available just about anytime even on his off day. I was located seventy-five miles from the dealership and Lexus; knowledgeable, professional and was available just about anytime even on his off day. I was located seventy-five miles from the dealership and he forwarded a walk around video on his phone and forwarded it to me. The vehicle was exactly the way he described it. It was a beautiful vehicle at a fairprice. I would highly recommend Neil Huffman Acura if you are in the market for a vehicle. More
Awesome customer service from Malick and the other staff from start to finish! He ensured my family and I were always treated as valued customers. from start to finish! He ensured my family and I were always treated as valued customers. More
I just purchased a new MDX. Great service! Great price! Great vehicle! Delivered to my home on enclosed trailer with paperwork done online. Super easy process! Great vehicle! Delivered to my home on enclosed trailer with paperwork done online. Super easy process! More
Matthew Mutchler was extremely professional, knowledgeable, and responsive to me. He had me in & out very quickly. The sales process was very streamlined and convenient with the finance manager knowledgeable, and responsive to me. He had me in & out very quickly. The sales process was very streamlined and convenient with the finance manager, Curtis. I'd recommend working with both of them! More
I left Acura at Oxmoor with my dream car thanks to the outstanding service provided by Mike Stack. From start to finish, Mike made my purchase of a new RDX easy and I never felt pressured. I got the exact outstanding service provided by Mike Stack. From start to finish, Mike made my purchase of a new RDX easy and I never felt pressured. I got the exact car I wanted and had an excellent experience with all of the staff and the dealership. I highly recommend working with this amazing crew. More
2020 MDX Purchase from Acura at Oxmoor - Bought the MDX from Mike Stack who was great to work with and very professional. Appreciated Mike's no pressure demeanor and his thoroughness in explaining the pur from Mike Stack who was great to work with and very professional. Appreciated Mike's no pressure demeanor and his thoroughness in explaining the purchasing process. He discussed all of the details about the new MDX, which made us feel very comfortable in knowing we made the right vehicle choice. My wife and I had an awesome buying experience with Mike at Acura at Oxmoor and we will definitely return when we are in the market for another vehicle. More
Worked with Matthew Mutchler on the purchase of my Lexus IS250 AWD! He was hands down the best customer service I’ve received. I’ve been in sales for many years, with that being said I like to be sold! H IS250 AWD! He was hands down the best customer service I’ve received. I’ve been in sales for many years, with that being said I like to be sold! He was very easy to work with and replied within minutes of me calling or texting him. I honestly bought the car without even seeing it or driving it, I’ll give that credit to him and the team at Neil Huffman! Love the car it was as promised. 10/5 stars for me on Matthew and this dealership. He was so good I in fact tried to hire him for my sales team, but I believe he is right where he needs to be. Thanks Matthew and the team and Neil Huffman Oxmoor! It was a pleasure! More
2018 MDX Purchase - Joey Gumer @ Acura was outstanding. Strongly recommend buying from him and from this dealership. Classy, professional, informative, and not pushy. Exactly the experience you would ide Strongly recommend buying from him and from this dealership. Classy, professional, informative, and not pushy. Exactly the experience you would ideally hope for when buying a car. More