Nazareth Ford - Service Center

Excellent Customer Service Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally follo Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally following up to ensure everything would be taken care of correctly. Cyndi is very friendly, knowledgeable, and customer oriented. I feel confident this is the way Cyndi handles all of her customers. Thank you - I will be back again when my next service is due, and I hope Cyndi is there again too!!! More

Inspection From Scheduling to Service Efficient and Prompt service. The staff was very friendly and helpful. I called last minute for an inspection and they work From Scheduling to Service Efficient and Prompt service. The staff was very friendly and helpful. I called last minute for an inspection and they worked me in..Thank You ! More

Great job by Ralph Ralph did a great job. It was warranty, they shuttle me to a dinner to eat, and than pick me up. Service was great,and didn't have to wait long. Ralph did a great job. It was warranty, they shuttle me to a dinner to eat, and than pick me up. Service was great,and didn't have to wait long. More

They took care of my problem in an unscheduled appointment. They noticed that my inspection was due and asked if I wanted it done. It was all done in a professional and timely manner. While there I ordered my n They noticed that my inspection was due and asked if I wanted it done. It was all done in a professional and timely manner. While there I ordered my new lease. More

great dealership and well managed in all departments. All work force are professional and very well trained. Everyone is upbeat and appears to enjoy working there. and well managed in all departments. All work force are professional and very well trained. Everyone is upbeat and appears to enjoy working there. More

service my 2016 f 150 I didn't have an appointment for an oil change, though you didn't need one. Well it took over an hour and I should have got the works ,but I had the I didn't have an appointment for an oil change, though you didn't need one. Well it took over an hour and I should have got the works ,but I had the tires rotated at my second oil change,5000 miles ago but it cost 47 dollars for the oil change.It was my fault I didn't say don't wash my truck they did with that muddy water and a brush, right after my truck he pulled in a work truck full of mud and ran the down the side just like he did with my truck .My wife stopped me from going in the shop and stopping him when he started mine. I did not see him wet the driver side before he brushed it on my truck . More

Excellent Service Experience For years I have had my vehicle serviced at Nazareth Ford. Although, I have always experienced great service from many of the mechanics, the one serv For years I have had my vehicle serviced at Nazareth Ford. Although, I have always experienced great service from many of the mechanics, the one service agent I have always had the utmost trust for is Ralph Nittoli. From day one (which is over 9 years), Ralph has understood that I had a long work commute and my concerns for preventive maintenance. He's never tried to sell me any service unless he felt there was an immediate concern for my commute. I really do believe that and have experienced it. Trust is very important to me, and Ralph has mine. He's friendly, has great interpersonal skills, and I always look forward to when I can deal with him. He's the best! Thank you, Ralph, for keeping me as safe as you can! More