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Nazareth Ford
Nazareth, PA
1,005 Reviews
Nazareth Ford, “The Friendliest Dealer in Town”, has been a Lehigh Valley favorite since 1982. Selling new Ford cars and trucks and a wide variety of pre-owned vehicles, we pride ourselves on our attention to our customers and our down to earth atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,005 reviews
January 11, 2018
Time it took to put a new tire on my car! I was extremely disappointed in ,my last appointment at the dealership. It took almost two hours for them to put a new tire on my car. First I was a I was extremely disappointed in ,my last appointment at the dealership. It took almost two hours for them to put a new tire on my car. First I was asked where the lug lock was by Cyndi Gaston - Sorry but I have no idea about any lug lock or where it might be on my vehicle. If you are a service rep you should know where it is.Apparently after sometime it was found. After an hour and 45 minutes I asked another service rep what the problem was and he returned to tell me that it was almost done. After two hours I was given my keys and I asked where they found it and Cyndi told me that it was in the proper place!! I paid my bill and I returned to my car to find several items that were taken out of the glove compartment (while in search of the lug lock) on the floor of my vehicle. I think that early on I should have been updated on the fact that the lug lock was found and that they were installing my new tire. I am sorry that Ralph wasn't available to take care of my service call that day. He is a genuine asset to Nazareth Ford. Not at all satisfied with they way this service call was handled!! More
by Hipster
Employees Worked With
Cyndi Gaston
January 11, 2018
reliable service Knowledgeable service personnel and friendly. I can count on Nazareth Ford to keep my Fusion in tip top condition. I never had a complaint regarding Knowledgeable service personnel and friendly. I can count on Nazareth Ford to keep my Fusion in tip top condition. I never had a complaint regarding the service. More
by Ken Moerschel
Employees Worked With
Cyndi Gaston
January 11, 2018
Quick and polite service. I had my car in for a recall and oil change. Tires rotated and new filters installed. I was kept informed of progress and had car washed when the serv I had my car in for a recall and oil change. Tires rotated and new filters installed. I was kept informed of progress and had car washed when the service was done! More
by 2014gray ford
Employees Worked With
January 10, 2018
Quick and fast Service department was quick and fast no extra fluff just got my car done and every this was done right they understood what was needed and did this a Service department was quick and fast no extra fluff just got my car done and every this was done right they understood what was needed and did this all on a night it was 2° out More
by Douglas Shook
January 09, 2018
My thoughts We have purchased several cars from this agency and have been very pleased with the sales and service people. That is why we keep coming back. We ha We have purchased several cars from this agency and have been very pleased with the sales and service people. That is why we keep coming back. We have ALWAYS gotten good service here. More
by Pleased Customer
Employees Worked With
January 09, 2018
Return Customer This is our second purchase from this dealership. We have been pleased with the sales and service people that have handled our needs. That is the main This is our second purchase from this dealership. We have been pleased with the sales and service people that have handled our needs. That is the main reason for our return. the service department has been quick in getting our service done. Great job, guys. See you all again. More
by ronlinhorst
Employees Worked With
Mike Strauser, Chris Montana
January 07, 2018
Excellent customer service Cyndi greeted me and scheduled my oil change and tire rotation. I was in and out of the quick lane service within and hour. Which was awesome since I Cyndi greeted me and scheduled my oil change and tire rotation. I was in and out of the quick lane service within and hour. Which was awesome since I only had 1 1/2 hours of time before picking the dog up at the groomer. More
by Kbrotzman
Employees Worked With
Cyndi Gaston
January 06, 2018
Great Service Brought my Rogue in for an inspection, emissions and oil change. Service was friendly and very helpful. My car was done in a timely fashion. Brought my Rogue in for an inspection, emissions and oil change. Service was friendly and very helpful. My car was done in a timely fashion. More
by Rachel25
Employees Worked With
Cyndi Gaston
January 06, 2018
Quality work Needed my car repaired and the team at Nazareth Ford never disappoints with delivering quality work and communicating about their progress and what th Needed my car repaired and the team at Nazareth Ford never disappoints with delivering quality work and communicating about their progress and what they are finding wrong with the car. More
by Cmt87
Employees Worked With
Bob Hauser
January 06, 2018
Excellent Customer Service Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally follo Cyndi greeted me and ensured my service request was understood and promptly taken care of. She made me feel comfortable that she was personally following up to ensure everything would be taken care of correctly. Cyndi is very friendly, knowledgeable, and customer oriented. I feel confident this is the way Cyndi handles all of her customers. Thank you - I will be back again when my next service is due, and I hope Cyndi is there again too!!! More
by BigDog
Employees Worked With
Cyndi Gaston
