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Nazareth Ford
Nazareth, PA
1,047 Reviews
Nazareth Ford, “The Friendliest Dealer in Town”, has been a Lehigh Valley favorite since 1982. Selling new Ford cars and trucks and a wide variety of pre-owned vehicles, we pride ourselves on our attention to our customers and our down to earth atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,047 reviews
November 22, 2018
Treated me like a Rock Star! From the Red Carpet welcome to the complimentary Car Wash, it’s like a visit to the salon! My rep Ralph N. and Manager Tony H. are like the family mem From the Red Carpet welcome to the complimentary Car Wash, it’s like a visit to the salon! My rep Ralph N. and Manager Tony H. are like the family members everyone wish they had. 1st Class all the way. In and out in no time at all, and they even solved that mysterious noise that only showed up at over 40mph. (Story for another day, LOL!) More
by NL7XM
Verified CustomerEmployees Worked With
Tony Hauser, Ralph Nittoli
November 21, 2018
Excellent Experience Dan was extremely helpful in getting me into the car I wanted to help me feel more sage in bad weather and having a small child. Dan was extremely helpful in getting me into the car I wanted to help me feel more sage in bad weather and having a small child. More
by SUNNYKMB
Employees Worked With
Dan Roman
November 21, 2018
A very unexpected completion time . I had a lot of work done on my Truck and I was told it would take most of the day but it was completed in half the time . It was a complete surprise w I had a lot of work done on my Truck and I was told it would take most of the day but it was completed in half the time . It was a complete surprise when I received a call telling me to come pick up my vehicle. Thank you for such a great job. More
by JOEBOLT55
Employees Worked With
Tim Uhler
November 20, 2018
It was good a little long My salesperson Jake was very helpful and cooperative. He was very knowledgeable. We didn't feel pressured to leasing our new car and he tried to mak My salesperson Jake was very helpful and cooperative. He was very knowledgeable. We didn't feel pressured to leasing our new car and he tried to make it as fast as possible. This is the 3rd car I've leased from Nazareth Ford, I'd highly recommend them to friends. More
by PISTONS
Employees Worked With
Jacob Horan
November 20, 2018
20000 mile service Good service. I like the online appt. calendar. I would definitely go back sometime for any service including recalls, oil changes, periodic mileage c Good service. I like the online appt. calendar. I would definitely go back sometime for any service including recalls, oil changes, periodic mileage checks. Also the going the extra with washing the vehicle. More
by Ford f150
Employees Worked With
Neal Beers
November 20, 2018
Poor Workmanship!!!! This dealership receives 1 Star Rating due to their lack of workmanship that I have received during repairs to my 2016 Ford F-150. My 2016 Ford F- This dealership receives 1 Star Rating due to their lack of workmanship that I have received during repairs to my 2016 Ford F-150. My 2016 Ford F-150 broke down in the beginning of September 2018 due to pressure build up in the motor that caused my oil cap to be blow off, draining the oil from the motor entirely. The truck recieved all oil changes from Nazareth Ford during my time of ownership so naturally I had the truck towed to Nazareth Ford for repairs. While at Nazareth Ford the my truck stayed in the service center for almost two months since my original break down. The truck recieved a new oil pump, arm - timing chain, and various gaskets associated with the front cover and oil pan. Finally, after almost two months of waiting for Nazareth Ford to complete their repairs, I went into the service center to pick up my truck. You would think that after having such an extensive repair, requiring you to have your vehicle towed to the dealership, that the Service Advisor would want to sit you down and go over all the items that were shown on the receipt. That was not the case. The Service Advisor was not interested in explaining the itemized receipt, nor did he mention anything about warranty associated with the recent repairs. I felt as if I was kindly pushed away, only having confidence that my vehicle was repaired by the shear word given to me by the Service Advisor. Sure enough, I drive the truck to work the VERY next day and I hear noises coming from the motor that I have never heard during the 57,000 miles I have put on the vehicle. That same day I called Nazareth Ford and notified them of the issues when they promised the truck was in "fine" working condition. The soonest available time slot they were able to get my truck back in the shop for a test drive was a full week away. During the week of me waiting and having to continue driving my vehicle to work, the rattling noise coming from my motor during start up was getting more noticeable. I called the Service Manager at this time and notified him of the problem. He suggested to keep the original date I had to bring the truck in for a test drive. During the test drive, the mechanic was able to hear the noise I had mentioned to them over the phone and also heard multiple videos of the knocking sound my truck was making during start up. Nazareth Ford was accepting of the truck and willing to do the repairs but after the first time around I am not sure how confident I am with them performing the repairs. Who knows when I will be getting the truck back..... And for this reason I give this dealership a 1 star review and do not recommend their service center to the public. More
by ProcraftBoats
Employees Worked With
Ralph Nittoli
November 19, 2018
service My service/inspection went well and quickly. I was kept informed every step of the way. The staff looked for ways to keep the cost down,. My service/inspection went well and quickly. I was kept informed every step of the way. The staff looked for ways to keep the cost down,. More
by mary123
Employees Worked With
Tim Uhler, Neal Beers
November 18, 2018
state inspection everything was fine with my service also i had a 35000 mile check up . i used the quick lane on a SATURDAY MORNING around 8 .00 and they weighted on m everything was fine with my service also i had a 35000 mile check up . i used the quick lane on a SATURDAY MORNING around 8 .00 and they weighted on me as soon as i pulled in the garage. More
by TOM.BETTY
Employees Worked With
Ralph Nittoli, Josh Bower
November 18, 2018
I had a great experience and Dan was great. Good experience. We enjoyed working with Dan. He helped make my payments manageable and get me into the car I wanted. We will definitely recommend Dan Good experience. We enjoyed working with Dan. He helped make my payments manageable and get me into the car I wanted. We will definitely recommend Dan and Nazareth Ford to our friends and family. More
by SUNNYKMB
Employees Worked With
Dan Roman
November 15, 2018
Service F- Series Ralph always keeps my trucks up to date with all my service needs and specs. Keep up the good work and more Customers will follow. Ralph always keeps my trucks up to date with all my service needs and specs. Keep up the good work and more Customers will follow. More
by Wind
Employees Worked With
Ralph Nittoli, Josh Bower
