Nazareth Ford
Nazareth, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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way too long a wait Dropped vehicle off at 8:00AM to replace one shock that was defective and covered under the warranty. Received a call at 5:00PM that the vehicle rep Dropped vehicle off at 8:00AM to replace one shock that was defective and covered under the warranty. Received a call at 5:00PM that the vehicle repair was complete. None hours to replace one shock it not acceptable. More
2019 Expedition Platinum Buying Experience We started by visiting the website on a Sunday and requesting an internet quote on a vehicle. Instantly, I got an auto reply email telling my request We started by visiting the website on a Sunday and requesting an internet quote on a vehicle. Instantly, I got an auto reply email telling my request was received and we will be contacted next business day. Early Monday morning I got a phone call from Nicole. She answered all my questions and we set an appointment up for the next day. She texted me her number so I could giver her our ETA since we were coming from over 2 hours away. When we arrived, the car was up front and we were greeted and introduced to Tom. He (and Nicole) were very professional. He gave us a complete and thorough demonstration of the vehicle. We took it for a test drive and that's pretty much all it took. Tom was able to give us the deal we wanted and we signed the paperwork. The best part, Tom delivered the Expedition to us over 2 hours away!!! This is our first experience with this dealership and we would definitely deal with them again. GREAT customer service! Thank you. More
Oil change etc. on 2016 Fiesta The car "told us" maintenance was needed. In a telephone call I was told that this can be a taken care of in the Quick Lane so I brought the car in. The car "told us" maintenance was needed. In a telephone call I was told that this can be a taken care of in the Quick Lane so I brought the car in. I was received by Chris Hardy who was most helpful and kind. I sat at the Quick Lane waiting area and when the car was ready Neal invited me to settle the bill and, seeing that I walk with a cane brought the car in so I didn't have to walk too far for it. Chris and Neal were very kind and helpful and the mechanics who did the service without delay are truly appreciated. Thank you all. More
Relaxing and knowledgeable Excellent customer service and everyone was there to serve. My young sales person was very knowledgeable of the product I chose, his only aim was to p Excellent customer service and everyone was there to serve. My young sales person was very knowledgeable of the product I chose, his only aim was to please and properly do the paperwork. Willing to learn. More
Great Service I have been dealing with Nazareth Ford Service department for over 10 years and have always found the service to be excellent. The staff has always b I have been dealing with Nazareth Ford Service department for over 10 years and have always found the service to be excellent. The staff has always been knowledgeable , courteous, and friendly, especially Ralph. More
Good dealer. Great truck Very good experience at dealership, they where very patient with me when I decided what kind of truck and what I needed in my truck. My sales person Very good experience at dealership, they where very patient with me when I decided what kind of truck and what I needed in my truck. My sales person was not pushing but helpful. And knowledgeable. The dealer worked with me to get the package that I was looking for and still stay in the price range I needed. I made my living as a union carpenter and one of the main reasons I bought from the dealership is ,when they renovated, they used union carpenters to do the work. Thx again . I hope to get 250,000 miles out of this truck. It sure is A beautiful truck. More
Very Very Poor Communication (Non-Existent) Ralph does not know how to pick up a phone or check his voicemail apparently. The lack of communication is totally unprofessional. I will be finding Ralph does not know how to pick up a phone or check his voicemail apparently. The lack of communication is totally unprofessional. I will be finding somewhere else to service my family's vehicles. Same goes for new car purchases as well, if I can't trust the service department, then I can't trust the facility as a whole. You lost a customer Nazareth Ford and I'll be happy to share my experience with others. More
SUV would not start . They were able to fix the problem (dead battery). They also performed a multi-point inspection with my approval to make sure everything was in pe . They were able to fix the problem (dead battery). They also performed a multi-point inspection with my approval to make sure everything was in perfect working order. More
Can't say enough good about it I've dealt with Gerald on three different cars so far, very helpful & friendly. went out of his way to help. Only had one bad experience getting the c I've dealt with Gerald on three different cars so far, very helpful & friendly. went out of his way to help. Only had one bad experience getting the car serviced & was quickly resolved & taken care of. More
Ford F-150 truck review I appreciated the help Pete provided with the purchase of my new truck. He was very knowledgeable and helped get the truck I wanted at a fair price I appreciated the help Pete provided with the purchase of my new truck. He was very knowledgeable and helped get the truck I wanted at a fair price More