Nationwide Nissan
Lutherville-Timonium, MD
Filter Reviews by Keyword
By Type
Showing 31 reviews
Truly conscientious of your time. Great service. Everything explained along with options. Always attentive and knows what is needed.Very smooth service and transaction. Salesperson too Great service. Everything explained along with options. Always attentive and knows what is needed.Very smooth service and transaction. Salesperson took care of all of my issues and plus others that they found. Very happy with their service dept. More
Very satisfied with customer service Knowledgeable about vehicles and services needs. Very informative about will be done during work. After I picked up my vehicle I could notice the im Knowledgeable about vehicles and services needs. Very informative about will be done during work. After I picked up my vehicle I could notice the improvements. Smooth ride. Thank you so much. More
Thanks for a great buying experience. Thanks for a great buying experience. I'll be more than happy to recommend Nationwide Nissan to anyone looking to buy a car. Top notch customer servic Thanks for a great buying experience. I'll be more than happy to recommend Nationwide Nissan to anyone looking to buy a car. Top notch customer service from and the whole staff. Thanks again! More
Good service. Great staff. All products and parts used are Great experience! Although I walked into Nationwide with an extremely limited budget with little room to budge I was treated as a friend and given sev Great experience! Although I walked into Nationwide with an extremely limited budget with little room to budge I was treated as a friend and given several great options. The Sales person made sure to show me everything that was in my budget that met my expectations. I was surprised with the selection. I've bought a lot of vehicles over the many years and this may have been my best experience. I am impressed! Thank you, Nationwide Nissan. More
Nationwide Nissan helped me get the new car I wanted Wonderful experience! Sales and Finance staff were professional and knowledgeable which made me glad I chose Nationwide Nissan. The best part was I go Wonderful experience! Sales and Finance staff were professional and knowledgeable which made me glad I chose Nationwide Nissan. The best part was I got the car I wanted. More
It is always pleasant, everyone is upbeat super friendly I had a wonderful and easy experience purchasing a car, I explained to Chris my needs and wants and the rest was taken care of. I would 100% recommend I had a wonderful and easy experience purchasing a car, I explained to Chris my needs and wants and the rest was taken care of. I would 100% recommend him and Nissan world to anyone. More
A Laughing Nightmare! Horrible dealer! Purchased a new vehicle and absolutely every department was deplorable especially the finance guy. Don't trust him! Sales manager see Horrible dealer! Purchased a new vehicle and absolutely every department was deplorable especially the finance guy. Don't trust him! Sales manager seems sheisty. Service department is slow and overwhelmed. There's like a million flies in the waiting room, staff walks around like they don't give a xxxx.. Nationwide, please don't ask me to call you to look good in front of potential customers. Nissan is a quality car, this dealer is a complete joke! Wow... More
Very poor service department. Their service department has very poor customer service. I received conflicting information about repairs needed to my car. The service advisor did Their service department has very poor customer service. I received conflicting information about repairs needed to my car. The service advisor did not follow-up and I have not been able to get in contact with a service manager to resolve the issue. They don't care! More
Andrew Ramirez Service Andrew Ramirez is by far one of the most deceptive unprofessional service writers I have ever had the disservice of having to work with!!. First off I Andrew Ramirez is by far one of the most deceptive unprofessional service writers I have ever had the disservice of having to work with!!. First off I had an appointment and my car sat untouched for an hour as I waited finally Andrew waddles over clearly with no interest in being at work. Andrew spoke to me as if I was totally dumb with an arrogant smirk on his face as he attempted to get away with highway robbery to the tune of $200+ for two rear tail light bulbs to be replaced, This is unsavory business practice. Andrew refused to furnish documentation of the outrageous pricing. when I asked why his price was so high he rudely said well he will bring my car around so I can leave this is an hour and a half after my car sat untouched. To top off my busy Andrew proceeded to talk trash about me to the guy with the long hair in the cubicle next to his whom proceeded to give me nasty looks while making rude comments when they had nothing to do with my service...totally disgusting!. This place is totally unprofessional. I should have known when Andrew initially failed to greet me and continued on with his inappropriate conversation about how they (nationwide) can’t force him to come to work in the snow. This guy in my experience is a liability and lacks basic people skills and should be fired! Don’t walk, Run to a different dealership for service this place is awful and it’s not the first time I have had a negative experience here it’s all to familiar at nationwide service. Zero stars More
I love my Infinity It's been a week since I purchased my Infinity and I love it! The staff was awesome. Eyan was my salesperson and he was very professional and detailed It's been a week since I purchased my Infinity and I love it! The staff was awesome. Eyan was my salesperson and he was very professional and detailed. All of the information was set up prior to my arrival. Mr. Smith pointed out all the features of the vehicle and allowed me to take it for a spin on the highway. Mr. Eyan Smith Sr and Mack "just like Bernie" as he stated,was the loan officer and was amazing as well. ' More