National Motors Inc.

My experience with the dealership is in general is okay. They want to sell their car for GOOD price but the trade in value they give you for your car is like an insult. However the service I get from zak They want to sell their car for GOOD price but the trade in value they give you for your car is like an insult. However the service I get from zak is incredible. Zakarie took good care of me and my family and got me a car in and out very quickly and was fun to work with. I would recommend Zak to anyone who is looking for a car. 🚗 More

Was very pleased with the service and the process was very easy . Thanks Ed for your service. very easy . Thanks Ed for your service. More

I’m using the sandwich method for this review: a positive, the truth in the middle, and a positive to finish. I’ve never written a negative review before, and I always try to remain positive. Unfort positive, the truth in the middle, and a positive to finish. I’ve never written a negative review before, and I always try to remain positive. Unfortunately, this experience has made that difficult. The staff at National Motors is friendly, funny, and entertaining while you’re there. I enjoyed the experience inside the dealership and felt comfortable while shopping. Unfortunately, everything after leaving has been frustrating. Apparently, only one person handles registration and paperwork. I have called daily, excluding Sundays, and keep being told she will be in “tomorrow” or “within an hour.” No callback, no update, and no clear answer. This Sunday will mark four weeks. The payoff on my trade-in still hasn’t happened, despite the 10-day payoff timeline I was given. That leaves me with two car notes but only one vehicle. After reading other reviews, I noticed similar complaints. I wish I had researched more thoroughly before purchasing. The advertised price also deserves a closer look. My purchase included an additional $800 dealership fee on top of the listed $799 service fee. A price roughly $2,000 below similar vehicles gets your attention, but those fees eat up most of that apparent savings. Based on my experience, the “no additional fees” claim did not match what I was charged. The truck was sold as is, and getting help afterward has been nearly impossible. I kept being told to call back Monday to speak with “Michelle,” but I haven’t been able to reach her or get a resolution. Less than two weeks after buying the truck, the check engine light came on. It spent three days at Ford, and I paid for a rental. Whatever I thought I saved quickly disappeared. The truck also came with 32% oil life remaining, less than a quarter tank of gas, and one of the dirtiest air filters I’ve ever seen. Those details left me questioning how thoroughly it had been inspected or serviced before being sold. It looked clean and shiny, but the experience felt like buying from Facebook Marketplace with a storefront: an as-is purchase, no trial period, and very little support afterward. The paperwork delays have already been exhausting. I hope posting this doesn’t make getting a response even harder, but I want other buyers to understand my experience before signing. I trade vehicles fairly often, and this has been my only truly horrible trade-in experience. The first month should have been exciting. Instead, it has been filled with unanswered calls, unexpected expenses, and regret. To finish on a positive note, the staff does make you feel comfortable while shopping, and the advertised pricing initially caught my attention. I just wish the communication and customer service after the purchase matched the experience before signing. More

Mr. Mike Jones was a great help with purchasing my vehicle and was very patient while going through various options for a vehicle. vehicle and was very patient while going through various options for a vehicle. More

Customer service was Great Tara is the best and excellent with patience and care and also David as well with patience and care and also David as well More

Brian Doroudian and Mike Jones were amazing to work with! They were so very helpful and were able to get me in my dream car. I can thank them enough and the whole process was completely seamless and easy! They were so very helpful and were able to get me in my dream car. I can thank them enough and the whole process was completely seamless and easy! Thank you thank you thank you! More

I had an excellent experience buying a car at National Motors. Tara was very knowledgable about the car, answered all my questions, and helped me with the test drive and purchase. The atmosphere is friend Motors. Tara was very knowledgable about the car, answered all my questions, and helped me with the test drive and purchase. The atmosphere is friendly and professional with no pressure. I got a good deal on a trade-in and the price of the car was very reasonable. My daughter also bought her first car at National Motors and was very satisfied with her experience. They have become our family's go-to for preowned cars. More

National Motors is fantastic. We had a fantastic experience buying our car here! The team went above and beyond to work with our budget and helped us find the absolute perfect veh We had a fantastic experience buying our car here! The team went above and beyond to work with our budget and helped us find the absolute perfect vehicle without any pressure. They took the time to listen to what we actually needed and made the entire process smooth and transparent. Highly recommend! More

Forget all the rest, National Motors the best. The entire team was extremely helpful and stops at nothing to get you on the road. Thank you Sales rep Tara & Liam much LOVE ❤️ The entire team was extremely helpful and stops at nothing to get you on the road. Thank you Sales rep Tara & Liam much LOVE ❤️ More