National City Volkswagen

Outstanding customer service Rafael took care of my needs in a timely and professional way, by providing excellent customer service. I was really satisfy with the service. When ta Rafael took care of my needs in a timely and professional way, by providing excellent customer service. I was really satisfy with the service. When talking about a car service Rafael its a reliable option. More

Great first-time car leasing experience! Awesome first-time leasing experience!!! I had the pleasure of working with Max Smith at Volkswagen. I had done a ton of research, comparing different Awesome first-time leasing experience!!! I had the pleasure of working with Max Smith at Volkswagen. I had done a ton of research, comparing different car manufacturers and found that the jetta was the most affordable and eye-pleasing. After figuring out exactly which car/model I wanted, I contacted several dealerships in the San Diego region. I called and got in touch with Max, who immediately said he was willing to work within my budget. Other dealerships were just not willing to budge. I felt confident, just by talking to Max on the phone, that he wasn't a typical car salesman. He followed through on every promise he made me, no surprises at the end! When it came time to pick up the car, I was delighted to meet him and he is seriously THE BOMB! Super professional with a huge personality! Made the experience fun and enjoyable. He showed me every aspect of the car and took his time with everything. When it came to paperwork signing, everhthing went smooth and there were no surprises at the end. I highly recommend this dealership and salesperson, Max. No games!!! Thanks Max and South Bay Volkswagen!!! More

Completely Satisfied The service was beyond excellent. From the moment I walked in the door, the staff was extremely friendly and very helpful. Max Smith helped me find ex The service was beyond excellent. From the moment I walked in the door, the staff was extremely friendly and very helpful. Max Smith helped me find exactly what I was looking for and tailored a very reasonable deal that met my needs. I would definitely recommend this dealership to everyone. More

Review Max Smith was an exceptional salesman. His knowledge of the brand surpassed anything I expected and was very helpful. Max had a great attitude and cus Max Smith was an exceptional salesman. His knowledge of the brand surpassed anything I expected and was very helpful. Max had a great attitude and customer friendliness. More

Great Service at South Bay Volkswagen I Hardly do reviews but my experience with Max was so great I have to give him credit for giving me a great deal and going the extra mile to making su I Hardly do reviews but my experience with Max was so great I have to give him credit for giving me a great deal and going the extra mile to making sure I went home with the car I wanted and a deal that I could live comfortable with. I highly recommend him to anyone looking into purchasing a Volkswagen. I'm a very happy customer in my new Jetta :-) More

There are no words to describe the awesomeness service Max has given my husband and I. It was suppose to be a "browsing" day that turned into a buying day! I totally love love my new 1st car! (Golf TDI) a Max has given my husband and I. It was suppose to be a "browsing" day that turned into a buying day! I totally love love my new 1st car! (Golf TDI) a fast little bugger! Any who, Max literally went above and beyond for us. He didn't see us as a sale what so ever! That's a plus for me since I dislike when sales people follow you until they chase you out. Max saw us as humans and understood on needs. For those of you out there that are looking into buying, leasing, have questions concerns Max is your go to guy! I highly recommend him. He knows his stuff, my husband kept him on his toes, and Max was fantastic in answering everything my husband through him. At last, I just want to say a BIG THANK YOU THANK YOU for everything. P.s. We have an eye out for another car in the future...we know who to go to! More

This was the best experience ever....I got the car I wanted at the right price! I am extremely happy! Can't wait to drive it! wanted at the right price! I am extremely happy! Can't wait to drive it! More

A terrific experience from top to bottom. No games, honest and straightforward pricing, and exceptional customer service. I worked with both Hani and Jesus during my purchase. Hani reached out to me honest and straightforward pricing, and exceptional customer service. I worked with both Hani and Jesus during my purchase. Hani reached out to me immediately after I made an online inquiry about a vehicle in the Southbay inventory and he was an excellent communicator throughout the process. He made the final paperwork drill as painless and quick as possible and stayed late to help me with some of the technical aspects of the dashboard electronics. He's a class act all the way around. Jesus assisted me during the test drive and negotiation phase of the process. He was a fair and honest negotiator, for which I am deeply grateful. His calm demeanor and helpful attitude were a breath of fresh air. My pre-owned car buying experiences in the past have been nowhere near as pleasant as they were here; that's a direct testament to the professionalism of both Hani and Jesus. Bottom line: If you're in the market for a VW, then look no further than these guys. Thanks again to the entire team! More

Wow! From the moment I arrived I was treated so very well! Someone parked my truck for me, (I was trading it in) the sales person Max really took his time to ask me questions as to what I was looking fo well! Someone parked my truck for me, (I was trading it in) the sales person Max really took his time to ask me questions as to what I was looking for and what mattered most. I explained that as I am staring my own business as a mobile notary & I needed to trade my truck in for a more gas efficient vehicle. We narrowed it down & test drove two vehicles. He explained so much about each vehicle in a way I could understand. The finance team Fabio and Archie were also very awesome! They came back to the office with a great deal & made it so simple! None of that playing around I gotta ask my manager stuff. I was kinda pressed for time but they made sure I was taken care of quickly and very thoroughly. Valente was quick with the paperwork but made sure to explain it properly and in detail. The warranty is amazing....i cant even list all the perks you get with these guys. I was given another run down of the vehicle on an iPad which was pretty cool too. I really can't believe how painless this car buying purchase has been. They really treat you like family here. I always dreaded going to a car dealership (would have rather opted for having all my wisdom teeth pulled at once!) Not this time! I will recommend them to all my friends & family! Thank you South Bay Volkswagen! More

I have had my Jetta serviced ( South Bay VW for 2 yrs and have had exceptional customer service experience. Their service department has taken such good care of me that, when it was time to buy, I did not co have had exceptional customer service experience. Their service department has taken such good care of me that, when it was time to buy, I did not consider any other dealership or brand. Mario and Jesus did not let me down. They made me feel comfortable and we're very helpful. I will definitely come back and I strongly recommend South Bay VW! More