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National City Volkswagen
National City, CA
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 79 reviews
September 21, 2020
We had a great experience at Volkswagen. Staff was very welcoming specially Filiberto, but we had to wait more than one hour for the financial director. welcoming specially Filiberto, but we had to wait more than one hour for the financial director. More
by verocampom
Employees Worked With
Valente Bahena , Filiberto Espino
February 26, 2019
Service you can trust I highly recommend Southbay VW, specifically the service adviser Ricardo Sanchez. One thing that's hard to find in a service shop or dealership is hon I highly recommend Southbay VW, specifically the service adviser Ricardo Sanchez. One thing that's hard to find in a service shop or dealership is honesty, but with Ricardo honesty is his policy and he's build a reputation for integrity. I've been coming here for oil changes, repairs, and auto body repairs. Ricardo has been very attentive and does everything he can to help me out. I really appreciate that he makes sure to call or text me with the progress on my car. I will definitely bring my vehicle back to Ricardo at Southbay Volkswagen as long as he keeps working there. No question about that. Ricardo is extremely professional and knowledgeable. More
by jazhiel
Employees Worked With
Ricardo Sanchez
July 07, 2018
Easy and stress free transaction. Awesome customer service from (Cesar Lopez), no pressure interaction. Extremely helpful and took time to understand my need. Thanks for all the help. Awesome customer service from (Cesar Lopez), no pressure interaction. Extremely helpful and took time to understand my need. Thanks for all the help. One of the easier and fast auto buying experiences I’ve had. ill definitely return. Come see Cesar!!! Thank you again More
by VW GT 2018
Employees Worked With
Cesar Lopez (salesman) ***** 5 Star , Roberto Lopez, Kimberly Perez
June 23, 2018
Great experience! I had a great experience at Volkswagen. Staff was very welcoming specially Dago Salazar. I had no idea what car suited me best and he showed me a va I had a great experience at Volkswagen. Staff was very welcoming specially Dago Salazar. I had no idea what car suited me best and he showed me a variety of options, ended up with a 2019 R-Line. I highly recommend Dago to Help you out with your car needs and most important, deals! More
by Maritzasoria
Employees Worked With
Dago Salazar
June 05, 2018
I love my Jetta! I had a nice, no pressure car buying experience! Everyone was nice and very helpful! I wpuld definitely recommend South Bay VW to my friends! I had a nice, no pressure car buying experience! Everyone was nice and very helpful! I wpuld definitely recommend South Bay VW to my friends! More
by FrannyS
Employees Worked With
Gaston Diaz, Valente Bahena
April 19, 2018
Great and amazing staff!! I have to say that this place rocks!! They helped us out right away! All our questions and our negotiations were done in less than 30 min. Now.... th I have to say that this place rocks!! They helped us out right away! All our questions and our negotiations were done in less than 30 min. Now.... that's amazing for a dealership. We all know how tedious dealer can be. Not South Bay Volkswagen. We recommend them 100%. Thank you for all your help. Loving my new car. More
by Nitza
Employees Worked With
Aldo Mendez
April 12, 2018
Excellence Again my experience with all the personnel at the dealership was of the highest quality. Truly a professional team! I feel very blessed to have had ea Again my experience with all the personnel at the dealership was of the highest quality. Truly a professional team! I feel very blessed to have had each one of these three individuals assist me in leasing another VW. More
by VW girl
Employees Worked With
Roberto Lopez, Jesus Lopez, Rudy De la Cruz
April 04, 2018
Gaspar was excellent and professional Gaspar was friendly and his help was great. He help me get mu car fix the fastest he could and send me info on the progress Gaspar was friendly and his help was great. He help me get mu car fix the fastest he could and send me info on the progress More
by Ana71
Employees Worked With
Gaston Diaz
August 26, 2017
Great customer service!!! Jesus went above and beyond to make sure I purchased the right car for my son. The process was absolutely painless. So quick and professional. I felt Jesus went above and beyond to make sure I purchased the right car for my son. The process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Jesus Lopez and the South Bay Volkswagen dealership to anyone who is looking for a new vehicle. More
by Janet619
Employees Worked With
Roberto Lopez, Jesus Lopez
August 18, 2017
Awesome customer service So, i used to have my car serviced by Southbay volkswagen. Back then their customer service was awesome. Sanchez used to take care of that, and boy le So, i used to have my car serviced by Southbay volkswagen. Back then their customer service was awesome. Sanchez used to take care of that, and boy let me tell you, he is great. Recently I traded my car for another one there, for a really good price. Christa helped me do that, and let me tell you: customer service, still awesome. The process went smoothly and i m satisfied with my new used car lol. Some people under the pretense of being strictly professional, create a void between them and others. They become more strict than professional. A little like robots. Well Christa was the opposite of that. She was professional and caring. The opposite of fake. Devoid of hypocrisy. Sincere. Patient. Boy i went there unprepared for the trade, but she waited till i got my stuff together. If you use your car as a storage, you know the stress that goes along with moving your stuff from car to car. In the midst of that stress, Christa was there, helping me!!! I wanted the car that day, so she went out of her way to make sure i got it that day, and even stayed up late. And that s the characteristic of some one who loves her job and loves helping people. Christa, thank you. For everything. More
by Angel
Employees Worked With
Christa De La Torre
