National Auto of Waldorf
Waldorf, MD
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Buyer beware!!!!! Completely dishonest. After the first couple of red flags, they "accidently" posted the wrong price online and "everything including radio, etc was covered under their warranty"-oh, actua couple of red flags, they "accidently" posted the wrong price online and "everything including radio, etc was covered under their warranty"-oh, actually it's not...I was still considering purchasing and giving them the benefit of the doubt. The entertainment and navigation system weren't working because it needed a security code. I was told they were taking it to the Honda dealership to see what could be done and they assuered me they would let me know as soon as they found out. I got a call the next morning saying they sold it to someone else but would love to have me come back in and look at other cars. When I spoke to the manager he said it was "first come, first serve". I thought me being there first and saying I wanted to purchase the car first meant I was "first come". I'm sure I dodged a bullet by not purchasing from them! More
Such an awful dealership, do not use. All cars purchased from this dealer will break down the first week you drive them. SCAM ALERT Then when you want your car fixed with the warranty you purchased they tel from this dealer will break down the first week you drive them. SCAM ALERT Then when you want your car fixed with the warranty you purchased they tell you Powertrain warranty mean “power windows, power windshield wipers, power steering” they are clueless about what they are selling then curse you out hang up and do not return calls. Absolute waste of money they are a toxic used dealership ALOT WORSE THEN MOST More
This place does not stand by their words or vehicles. They glued together the exhaust system, they used zip ties on the engine plates instead of bolts. They said they re did the breaks and they had not. They glued together the exhaust system, they used zip ties on the engine plates instead of bolts. They said they re did the breaks and they had not. Every bolt was either stripped of rusted. The list goes on and on. Then they work work with us to correct any of the things that said they were going to fix. DO NOT USE THIS DEALERSHIP. 5k later and we have no recourse due to MD laws. More
Don't get a vehicle from here trust me. I bought a truck its was a lemon in 7 days truck was not running right they say it was i test drive the same truck with more miles and told the dealership im bring th its was a lemon in 7 days truck was not running right they say it was i test drive the same truck with more miles and told the dealership im bring the truck back and want my money back they said ok. They have the truck back and I have not got my money back. The next day after they got the truck it was back on the lot and online for sale. Don't do it leave them alone More
I never saw such a terrible dealership and will never see. Poor customer service, they are not acting like selling, they don't know what they are selling. When you ask some information regarding the car, see. Poor customer service, they are not acting like selling, they don't know what they are selling. When you ask some information regarding the car, they don't give you full information (they don't know it). On the car I bought, some of the buttons on fob key and the mechanical key doesn't work at all. I called them many times and they said they will call me back and never did it. Finally I brought the car to them and they checked it, and they said they are going to order a new key. I checked them 3 times and they said they will call when the key arrived....it's almost a month now, no body called. Don't waste your time and money, there're a plenty dealership with good customer service. More
The vehicle I purchased was faulty from day 1. It stayed in the dealership service department for 2 months. It was returned to me and the problem had not been fixed. I would definitely not purchase any vehi in the dealership service department for 2 months. It was returned to me and the problem had not been fixed. I would definitely not purchase any vehicles from them again. More
Great sales team great experience, I plan to pick up my wife's car from these guys as well. The whole process was stress free with no games. I highly recommend this dealership. Thanks guys for the amazing wife's car from these guys as well. The whole process was stress free with no games. I highly recommend this dealership. Thanks guys for the amazing buying experience More
Great service Dave really looked out for me and made it work so I got my car!!!! Mike help with the loan and got the job done . I will tell everyone come to Nationa Dave really looked out for me and made it work so I got my car!!!! Mike help with the loan and got the job done . I will tell everyone come to National Motors More
Very rude and unresponsible customer service Very rude customer service! I received threatening calls from the general manager Ben and Rod when insisting them to send me the missing parts for my Very rude customer service! I received threatening calls from the general manager Ben and Rod when insisting them to send me the missing parts for my car. Please avoid if possible More