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Nashville Toyota North
Madison, TN
236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 236 reviews
May 01, 2014
..... 2 hours for a scheduled appointment for an oil change. Uncomfortable waiting room. Understaffed for the amount of business. Confusing set up as far 2 hours for a scheduled appointment for an oil change. Uncomfortable waiting room. Understaffed for the amount of business. Confusing set up as far as where to go. More
by Ztm62489
Employees Worked With
Unsure
April 30, 2014
Exactly How the Car Buying Experience Should Be! Johnson took care of me and executed with precision that I have never seen before. This was my first new car and he made it an enjoyable experience fr Johnson took care of me and executed with precision that I have never seen before. This was my first new car and he made it an enjoyable experience from beginning to end. He knew when to back off and let me be, he knew when to engage and be there for me. He got me the numbers I wanted in a very quick timeline, never felt pressured or like I was being sold something I shouldn't be buying. The first car I test drove was out of my price range by $6-7K, once I told him that, he worked up new options on the spot that fit my needs and price range. I have bought 3 Toyota's in my lifetime (4runner, Tacoma, Camry) and by working with Johnson and crew, I will be back again when the time is right. Thanks! Greg More
by gregjb
Employees Worked With
Ryan - Financing, Fabiyi Johnson
April 04, 2014
Horrible place to do business with Worst used car buying experience I've ever had!! If you're looking for a vehicle I urge you to search elsewhere. I was lied to and thy would never do Worst used car buying experience I've ever had!! If you're looking for a vehicle I urge you to search elsewhere. I was lied to and thy would never do anything to make it right. I left message after message and never got a response. I would NEVER return to that dealership. Really horrible customer service, couldn't be more dissatisfied. More
by Bdichiara
Employees Worked With
Troy Hedgecoth, Jay Jerome
March 21, 2014
We have never been to Rivergate Toyota before, but found the visit to be very pleasant. Mr. Flouhouse went out of his way to make us feel comfortable. We drove from Cadiz, Kentucky to see a particular car the visit to be very pleasant. Mr. Flouhouse went out of his way to make us feel comfortable. We drove from Cadiz, Kentucky to see a particular car and Mr. Flouhouse made sure that the automobile we were interested in was waiting for us. We had a couple of questions after we got home about the car we purchased and Rivergate and Mr. Flouhouse responded immediately to our concerns. I will tell my friends and family about Rivergate Toyota and will return myself when I am ready to purchase another vehicle. More
by charles5
Employees Worked With
Harry G. Flouhouse
March 08, 2014
Service was great, They answered any question I came up with, They went above and beyond my expectations. The process was quick and simple and easy. with, They went above and beyond my expectations. The process was quick and simple and easy. More
by beechcraft
Employees Worked With
Fabiyi Johnson, Barrett Dunnaway
March 01, 2014
Great experience! Jackie stayed late and went above and beyond what I expected during the delivery process of my new Camry. Would definitely recommend based on positive experience! beyond what I expected during the delivery process of my new Camry. Would definitely recommend based on positive experience! More
by Dlanier
February 26, 2014
WE were treated with respect and enjoyed buying a new car from them. they helped us to understand the car and it's controls We would recommend them to our friends from them. they helped us to understand the car and it's controls We would recommend them to our friends More
by jlowry1950
February 09, 2014
The first time I brought my 2012 Scion tC to Rivergate Toyota was because my service light was on. The people at service looked up my vehicle and I found out that my car has a free servicing, and I was to Toyota was because my service light was on. The people at service looked up my vehicle and I found out that my car has a free servicing, and I was told i would receive a tire rotation. I left my car at the dealership, and when i got it back, I received a multi-point inspection, all my fluids topped off, tire pressures filled to the recommended spec, and I found out they did a full synthetic oil change all for free! All technicians are ASE certified so I knew my car was in great hands. More
by ethancrawford1996
December 08, 2013
Got a great price off the internet sale price link. Went in to buy, had 3 different colors to choose from, so that took a little while, Cian (pronounced SEAN) was very nice and co operative in our getting t in to buy, had 3 different colors to choose from, so that took a little while, Cian (pronounced SEAN) was very nice and co operative in our getting the right color. Everything went smooth, this is our 2nd car from Rivergate...and we will continue to use Rivergate whenever we need a GREAT car!! More
by jorez
Employees Worked With
Cian Rourke
November 25, 2013
I purchased my 2011 Lexus ISF online from Nikki Wallace & it was one of the best experiences I had making a major purchase. Being in the automotive field myself I understand the importance of customer serv & it was one of the best experiences I had making a major purchase. Being in the automotive field myself I understand the importance of customer service and attention to detail. These are the same qualities that have allowed me to be successful in the same filed as a salesman. It was a pleasure to be on the receiving end of great service. I purchased my vehicle from out of state and Nikki made sure all my questions were answered and even got involved in making sure car got transported to me on time. Thanks again for the quality of service. I would definitely recommend Rivergate & Nikke Wallace if you are in Tennesse and are looking for a New vehicle.... More
by Fondani3
